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Public Tickets

Jenny-Paola Tillus Change redirect UrlClosed   Amelia   Updated January 28, 2020 at 12:09pm   2 Most recent comment from Aleksandar Vuković:Hello Jenny-PaolaSure, you can change the redirection URL after each appointment in Amelia's General Settings: morgan Event shortcodeClosed   Amelia   Updated January 28, 2020 at 10:49am   4 Most recent comment from [deleted]:Hello Morgan, You are welcome! I will add your feature request to our list so it can be considered for implementation in the future. For now, you would need to add one more tag to all of the events ... fabloria Notifications IssueClosed   Amelia   Updated January 28, 2020 at 8:54am   3 Most recent comment from [deleted]:Hello fabloria, Since this is working on our test website with the latest version, could you please tell me in more details your configuration for the notifications and for the services so we can tr ... shannel Difficulty with downloadingClosed   Amelia   Updated January 27, 2020 at 3:13pm   10 Most recent comment from Aleksandar Vuković:I agree with you, shannelIt's an issue I forwarded to our development team a couple of times, and hopefully they'll implement it soon.Since you asked here for a refund request before 15 d ... lfu0327 Customize filedClosed   Amelia   Updated January 27, 2020 at 1:51pm   2 Most recent comment from Aleksandar Vuković:Hi again lfu03272. To set phone to be a mandatory field, please go into General settings of Amelia, and enable this slider:1. Both Name and Username are mandatory fields, and there are no settings wit ... Tina lindstrøm error messageClosed   Amelia   Updated January 27, 2020 at 12:33pm   2 Most recent comment from Aleksandar Vuković:Hello TinaThank you for your purchase.You can download the Change Table Prefix plugin, which can easily lower the number of characters in the database's prefix. Just set that below 16 character ... nabros Latest update requestClosed   Amelia   Updated January 27, 2020 at 12:29pm   3 Most recent comment from Aleksandar Vuković:Hello NABROSIf you entered the purchase code in the Activation field in Amelia, you should receive automatic updates, like all other WordPress plugins. However, that version is pretty old, and we ... Dameon Runnels Amelia Scheduling setupClosed   Amelia   Updated January 27, 2020 at 12:22pm   2 Most recent comment from Aleksandar Vuković:Hello DameonThank you for your purchase.I guess what's confusing here is that you have all these time slots in a 60-minute window:If someone was to book an appointment at 9AM, all time slots betw ... Shane fatal error in the Amelia.php file on line 120Closed   Amelia   Updated January 27, 2020 at 12:01pm   6 Most recent comment from Aleksandar Vuković:Good news, ShaneI'm glad to have been of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. leoleukam Refund neededClosed   Amelia   Updated January 27, 2020 at 11:37am   2 Most recent comment from [deleted]:Hello leoleukam, Sorry for replying a bit late, we are not working on weekends. Could you please check have you set your city timezone in your WordPress General Settings? Since this setting/timezon ... Ameer Baird passing data to Amelia using url parametersClosed   Amelia   Updated January 27, 2020 at 8:53am   2 Most recent comment from Aleksandar Vuković:Hello AmeerYou can connect your customers to existing WordPress user roles, if they have the "Amelia Employee" user role. Also, if you enabled this:in Roles settings/Customer, all new customers will b ... Marc Hammoud end-user questionsClosed   Amelia   Updated January 27, 2020 at 8:22am   6 Most recent comment from Aleksandar Vuković:Oh, I see Marc. You want to translate the menu string.For that, please open ../wp-content/plugins/ameliabooking/src/Infrastructure/WP/WPMenu/Submenu.php, and around line 46 you'll see the string: ... Adela hiding the 2nd hour on the range shown on the slot within the booking formClosed   Amelia   Updated January 24, 2020 at 3:36pm   4 Most recent comment from [deleted]:Hello Adela, You are welcome!If you have any other questions or concerns feel free to open a new ticket and we will gladly help, aprylisnow right hand panel blankClosed   Amelia   Updated January 24, 2020 at 3:25pm   4 Most recent comment from Aleksandar Vuković:Hello garrick_RevelsIn the past few weeks we found that Jet plugins are causing conflicts like this.Either way, please open a new private ticket, and we'll gladly help you out. Clem Conversion Tracking (Google Analytics)Closed   Amelia   Updated January 24, 2020 at 3:22pm   7 Most recent comment from Aleksandar Vuković:Great news, ClemYou're welcome, glad I could help. I'm sure Ivan's code will help a lot of people!If you have any further questions or issues, please feel free to open a new ticket, an ...