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Public Tickets

mdw864 Customer SupportClosed   Amelia   Updated August 19, 2019 at 10:30am   2 Most recent comment from Miloš Jovanović:HI mdw864,Thank you for your purchase.Like I mentioned you in the previous ticket, you need to enter the URL in the filed that I highlighted you.Since you opened a two tickets with the same issue, I ... cakuz LanguageClosed   Amelia   Updated August 19, 2019 at 10:05am   7 Most recent comment from Miloš Jovanović:HI Tommaso and Andreas.Here is the guide for the new language. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you to install Loco Translate and then to tran ... Caroline Bouet NO ANSWER TICKET #2115237Closed   Amelia   Updated August 19, 2019 at 9:54am   2 Most recent comment from Miloš Jovanović:HI Caroline,Thank you for your purchase.Sorry for late response, but we are not working on weekends and our working time is from 10:00 to 17:00 CET.I will get back to you in a second on your old tick ... Angelsmith Unable to add EmployeeClosed   Amelia   Updated August 19, 2019 at 9:45am   2 Most recent comment from Aleksandar Vuković:Hello Angelsmith.Thanks for your purchase.Not a problem. We'll close the ticket, and if you have any further questions or issues, please feel free to open a new ticket, and we'll gladly hel ... Leonard Events dashboard viewClosed   Amelia   Updated August 19, 2019 at 8:35am   2 Most recent comment from Miloš Jovanović:Hi Leonard,Thank you for your purchase and for your suggestions.We will definitely consider adding more options for the Events booking and thank you for your suggestions.I will forward this to my tea ... Fadi Error after installationClosed   Amelia   Updated August 19, 2019 at 8:31am   14 Most recent comment from Miloš Jovanović:HI Fadi,Glad to hear that.Best regards. Pepo48 Appointment cancellation affects other appointmentsClosed   Amelia   Updated August 19, 2019 at 7:36am   4 Most recent comment from Aleksandar Vuković:Hello Pepo48.Sorry for the late reply.If I understood you correctly, the timeslots shown in amelia_frontend.jpg shouldn't even exist, right?My understanding is that you have A - 13:30 which woul ... Temper Amelia, double bookingClosed   Amelia   Updated August 16, 2019 at 1:36pm   3 Most recent comment from Temper:Thanks you for this information Milan. That is useful to know.Temper. Richard North Migrating my site with the Amelia pluginClosed   Amelia   Updated August 15, 2019 at 12:57pm   32 Most recent comment from Miloš Jovanović:HI Richard,Ok glad to hear that.If it is possible from your side not to use Defender until ( if possible from our side) we found what can be the issue and what is the reason of conflict.Best regards ... Curtis Cannot migrate websiteClosed   Amelia   Updated August 15, 2019 at 7:20am   13 Most recent comment from Miloš Jovanović:Hi Curtis,Glad to hear that.Best regards. Nino Riazati Options disappear sometimesClosed   Amelia   Updated August 14, 2019 at 11:26am   4 Most recent comment from Miloš Jovanović:Hi Nino,Did you try to deactivate some other plugins maybe>Best regards. Nino Riazati Calendar Length JumpClosed   Amelia   Updated August 13, 2019 at 1:09pm   2 Most recent comment from Isidora Markovic:Hi Nino,Thank you for your purchase.Yes we notice that. I will forward to my dev team to check it out and find some proper solution for this in one of the next updates. In meanwhile, you can use some ... Roxane Leroy Tracking Facebook Pixel on buttonClosed   Amelia   Updated August 13, 2019 at 11:28am   4 Most recent comment from Isidora Markovic:Hi Roxane,After clicking on confirm button it will be executed hooks that we provide to you and everything that is in it will be executed. We are not familiar with Facebook Pixel tracking program so ... Jourdan Appointment next day reminderClosed   Amelia   Updated August 13, 2019 at 10:19am   7 Most recent comment from Jourdan:Hi,Sorry but it's too late. I give up using your plugin that does not meet my expectations mrlostinmiami I can't connect any services to employeeClosed   Amelia   Updated August 13, 2019 at 9:21am   17 Most recent comment from Miloš Jovanović:Hi mrlostinmiami,Time is related to the time zone that is set in the WordPress settings page.Can you please check if the time zone in the WordPress settings page is the correct one that you are in it ...