Okay

Public Tickets

Ellie Harrington-Iturrioz availabilityClosed   Amelia   Updated July 24, 2020 at 7:29pm   7 Most recent comment from Aleksandar Vuković:You're welcome EllieIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Kieran mckeon Wp AmeliaClosed   Amelia   Updated July 24, 2020 at 7:21pm   6 Most recent comment from Aleksandar Vuković:You're welcome KieranIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Cory Calendar Time MismatchClosed   Amelia   Updated July 24, 2020 at 4:21pm   18 Most recent comment from [deleted]:You are welcome, Cory. For now, either that or setting up employees' Google calendars to be in the same timezone as WordPress. Of course, I hope this will be fixed soon!If you have any other ques ... Jessie Minimum time required before booking does not workClosed   Amelia   Updated July 24, 2020 at 3:25pm   2 Most recent comment from [deleted]:Hello Jessie, Could you please check if you have set your City timezone in your WOrdPress General Settings? As this timezone setting applies to Amelia as well. Also, this setting minimum time requir ... Arthur Arrêt de l'abonnementClosed   Amelia   Updated July 24, 2020 at 3:22pm   2 Most recent comment from [deleted]:Hello Arthur,I assume you ask about the refund process for the plugin (considering the Google translation of the ticket).We are sorry to hear that you don't find Amelia suitable for your busines ... Daniel Multiple bookingsClosed   Amelia   Updated July 24, 2020 at 2:18pm   4 Most recent comment from Aleksandar Vuković:You're welcome DanielIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Justin Artibise Delete a tagClosed   Amelia   Updated July 24, 2020 at 2:18pm   4 Most recent comment from Aleksandar Vuković:You're welcome JustinIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Daniel Bookings from a third party websiteClosed   Amelia   Updated July 24, 2020 at 1:55pm   2 Most recent comment from [deleted]:Hello Daniel, That couldn't be possible with Amelia, it can work on one website only - the database is there. You can send data about Amelia bookings via hooks using the Webhooks feature, to som ... parv no notifications coming throughClosed   Amelia   Updated July 24, 2020 at 1:51pm   4 Most recent comment from Aleksandar Vuković:Hi again parvSince you're using PHP Mail, it's likely that all those emails are ending up in JUNK or SPAM folders. Since the test emails are going through, so should live ones, and if you c ... Virginie Valade Limit of service in a dayClosed   Amelia   Updated July 24, 2020 at 1:11pm   2 Most recent comment from [deleted]:Hello Virginie Valade, Thank you for your purchase. There isn't a possibility for setting up a limit on the number of appointments booked for one service on some period of time in Amelia with it ... Debbie van Cleef Possibility to suggest translationsClosed   Amelia   Updated July 24, 2020 at 1:03pm   2 Most recent comment from [deleted]:Hello Debbie,There isn't a possibility of suggesting translations, but if you translate Amelia to some language that isn't available now, you can send us your translations and we can includ ... shardul Need help with the events booking viewClosed   Amelia   Updated July 24, 2020 at 12:50pm   2 Most recent comment from Aleksandar Vuković:Hello ShardulThank you for your purchase.1. You cannot choose services through the [ameliasearch] shortcode. You can only set [ameliasearch today=1] if you want to show the search view with a presel ... jean-philippe BLOCH SMS NOTIFICATION CREDITSClosed   Amelia   Updated July 24, 2020 at 11:07am   2 Most recent comment from Aleksandar Vuković:Hello jean-philippeWhich version of the plugin are you using? We've had an issue with SMS refill in v2.6, but that has been fixed.Please update the plugin to v2.8, and you'll be able to refi ... Baptiste Time setClosed   Amelia   Updated July 24, 2020 at 10:55am   2 Most recent comment from Aleksandar Vuković:Hello BaptisteYou need to first configure your default time slot step so it allows creation of Services with this duration. You can choose between 5 minutes, 10 minutes and 20 minutes.If you choose 5 ... Jack Admin nameClosed   Amelia   Updated July 24, 2020 at 7:40am   6 Most recent comment from [deleted]:Hello Jack, Of course, I understand your point. This is why we are trying to move as much as we can to the back-end of Amelia and we really try to explain everything in simple steps/instructions. Mo ...