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Public Tickets

Charles Blevins installClosed   Amelia   Updated November 10, 2020 at 9:46am   19 Most recent comment from [deleted]:Glad to see that you managed to resolve the issue and activate Amelia, Charles, thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will g ... Josh Porter custom fieldsClosed   Amelia   Updated November 10, 2020 at 9:46am   3 Most recent comment from Aleksandar Vuković:Hello Josh and MarcoThank you for your purchases.The only custom field that accepts anchor tags is "Text Content" custom field, so you would need to include two fields here:So, Text Content actually t ... Moritz von Kapff HELP: can´t set apppointment suddenlyClosed   Amelia   Updated November 10, 2020 at 9:34am   3 Most recent comment from Aleksandar Vuković:Hello MoritzI can't say what caused this to happen, but I'm glad to hear it has been resolved.Do you maybe have "Minimum time required before booking" set to above 30 minutes? Tania Hiatt Amelia 2way google calendarClosed   Amelia   Updated November 10, 2020 at 9:10am   3 Most recent comment from Aleksandar Vuković:Hello TaniaFor busy events from Google Calendar to be blocked in Amelia, you need to enable "Remove Google Calendar Busy Events" in Amelia Settings/Integrations/Google calendar. Also, if you have a lo ... Paul Longhurst Different notification emails for different servicesClosed   Amelia   Updated November 10, 2020 at 8:04pm   5 Most recent comment from [deleted]:Hello Paul,I have clarified your question with my tech team and it's not possible to have different notifications per service, however, you can style the template in a way that covers both insta ... Jesus Remove Standard FieldsClosed   Amelia   Updated November 9, 2020 at 7:16pm   2 Most recent comment from [deleted]:Hello Jesus,Thank you for your message.I am afraid it's not possible in Amelia.You can submit this as a feature request here:https://wpamelia.cnflx.io/boards/feature-requests Gerald Pratt Working hoursClosed   Amelia   Updated November 9, 2020 at 3:45pm   3 Most recent comment from [deleted]:Hello Gerald Pratt,  Thank you for your purchase. Glad to see you managed to find a solution to the issue you had, thank you for letting us know. The availability for booking is configured by the emp ... Meindert Jorna Create user with export participants optionClosed   Amelia   Updated November 9, 2020 at 3:24pm   4 Most recent comment from [deleted]:You are welcome, Meindert. Glad to see that the issue is gone, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  ken sato bug on extra using iphone and iosClosed   Amelia   Updated November 9, 2020 at 3:00pm   4 Most recent comment from Aleksandar Vuković:Thank you for the update, I'm glad to see the issue has been resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Blondel Stripe refundClosed   Amelia   Updated November 9, 2020 at 1:46pm   4 Most recent comment from Aleksandar Vuković:I hope so too, BlondelOur development team is constantly working on making Amelia better, and I believe it's only a matter of time before this is automated. When it will be included, though, is ... Matthew Gerrish Using a CDN for site files - need to get Amelia working with itClosed   Amelia   Updated November 9, 2020 at 1:29pm   2 Most recent comment from [deleted]:Hello Matthew Gerrish,There isn't a possibility to store the attachments uploaded via custom fields in Amelia to Google cloud, unfortunately, they can be saved on a location on the same server a ... Marta Custom LabelClosed   Amelia   Updated November 9, 2020 at 1:26pm   2 Most recent comment from [deleted]:Hello Marta, Thank you for your purchase. The language that you choose in your WP General settings applies to Amelia as well, so the language that you choose there if Amelia has that language in th ... Jordan Coley Website integrationClosed   Amelia   Updated November 9, 2020 at 12:14pm   2 Most recent comment from Aleksandar Vuković:Hello JordanThank you for your purchase.Since you're using WooCommerce as the payment method, do you have WooCommerce installed and enabled? If you do, please check if you have Cart and Checkout ... Beth Everett Log-inClosed   Amelia   Updated November 9, 2020 at 11:08am   6 Most recent comment from Aleksandar Vuković:Thanks for the feedback, BethYour observations are correct - employees can't connect to their Google or Outlook calendars from the front-end panel because they both require a dynamic link, and t ... Gustavo Gonzalez Missing information on Stripe operationsClosed   Amelia   Updated November 9, 2020 at 10:53am   4 Most recent comment from Miloš Jovanović:Hi Gustavo,Since there is no proper solution yet, here is the workaround.You have to go through the database. Please be careful when you update the table, because if you delete or add anything else, ...