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Public Tickets

Admin Democratest Woocomerce IntegrationClosed   Amelia   Updated October 1, 2020 at 9:09am   2 Most recent comment from [deleted]:Hello Admin Democratest , There isn't a possibility for this to be automatically done with the current WooCommerce integration in Amelia , unfortunately. The cancelled appointments in Amelia c ... John Collingswood Amelia settingsClosed   Amelia   Updated September 30, 2020 at 10:04pm   2 Most recent comment from [deleted]:Hi John,Sorry it's taken longer to prepare a reply to your questions.1. At the moment, there are no settings to choose the font size in Amelia. You can use the CSS rule on the page between style ... Tom Can I use Zoom Joining placeholder in Google Calender?Closed   Amelia   Updated September 30, 2020 at 3:54pm   2 Most recent comment from [deleted]:Hello Tom, Yes, you can add the Zoom join URL placeholders to Google calendar events, in the same way you can add other information about appointments/customers from Amelia there, using the placeho ... Tim Customer NotificationsClosed   Amelia   Updated September 30, 2020 at 2:11pm   2 Most recent comment from Aleksandar Vuković:Hello TimAt the moment, the only way to make it work would be using the custom fields.The TEXT CONTENT custom field allows you to add hyperlinks, so you can create the custom field that would say (for ... Moritz von Kapff Mitarbeiter anlegen / ZeitenClosed   Amelia   Updated September 30, 2020 at 12:15pm   1 Most recent comment from Moritz von Kapff:closed António Almeida Updating pluginClosed   Amelia   Updated September 30, 2020 at 11:41am   2 Most recent comment from [deleted]:Hi António, When you activate Amelia with your purchase code in Amelia -> Settings -> Activation you should get the auto-update option for Amelia on the Plugins page. If there isn't the optio ... Gareth Icon ChangesClosed   Amelia   Updated September 30, 2020 at 10:46am   2 Most recent comment from [deleted]:Hello Gareth, That is the default look of the Search view in Amelia, the button looks like that for opening filters on smaller screens and there isn't a possibility of changing that in Amelia w ... Bob Jones PayPal integrationClosed   Amelia   Updated September 30, 2020 at 10:07am   2 Most recent comment from [deleted]:Hi Bob,Thank you for reaching us out.PayPal or Stripe payments can only go through if an appointment is booked from front-end. If an admin (or an employee) was creating an appointment for a Service wh ... Miriam Michalak Cannot manually add customer to eventClosed   Amelia   Updated September 30, 2020 at 9:24am   8 Most recent comment from [deleted]:Thank you for letting me know and checking this, Miriam . It can be that the issue is in Amelia because both plugins are using the same keys. I will forward this to our developers so they can check it ... Daniel Gomez When clicking on edit the appoinment, the data is not loadedClosed   Amelia   Updated September 30, 2020 at 8:56am   9 Most recent comment from [deleted]:You are welcome, Daniel. Glad to see that!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.  Anu Naik customer email notificationClosed   Amelia   Updated September 30, 2020 at 8:56am   2 Most recent comment from [deleted]:Hello Anu Naik, Could you please tell me have you changed anything in Amelia or on your website before the notifications stopped working? What Mail Service option do you have in Amelia -> Notificatio ... Heinz Robert Cron notifications, how exactly?Closed   Amelia   Updated September 30, 2020 at 7:12am   27 Most recent comment from Aleksandar Vuković:Hi again HeinzI was convinced this was fixed, but nonetheless I will forward it to our development team for review. If it hasn't been included in the previous version (2.9.1), I hope they'l ... Heinz Robert Simple Text Styling in Event and Booking DescriptionClosed   Amelia   Updated September 30, 2020 at 7:10am   8 Most recent comment from Aleksandar Vuković:Same answer applies to this ticket, Heinz.The development was put on hold just before WP 5.5 was released, so everything's been postponed.I hope our developers will be able to include this soon. Heinz Robert Close booking for recurring eventsClosed   Amelia   Updated September 30, 2020 at 7:09am   4 Most recent comment from Aleksandar Vuković:Hi HeinzUnfortunately, not yet. Our developers needed to dedicate their time to making Amelia fit for WordPress 5.5, so everything else was put aside.After 5.5 was released, there were some minor bugs ... Charlotte Payment error on event bookingClosed   Amelia   Updated September 29, 2020 at 7:58pm   2 Most recent comment from [deleted]:Hi Charlotte,Thank you for getting in touch.I am Den from our Support Team and will try to help you out.Can you please tell me did you turn of Sandbox mode? Can you please check again your Live Clien ...