As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

christian Selection of several services in a single reservationClosed   Amelia   Updated February 1, 2021 at 11:10am   2 Most recent comment from [deleted]:Hi Christian, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.There isn't such possibility in Amelia with its current features, unfortunately, ... Gerdy availability doesn't showClosed   Amelia   Updated February 1, 2021 at 10:50am   4 Most recent comment from Aleksandar Vuković:You're welcome, GerdyIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Daniel Bridge Calender "Current Day" blends inClosed   Amelia   Updated February 1, 2021 at 10:13am   2 Most recent comment from [deleted]:Hi, Daniel!Sorry for the delayed response, we don't work on weekends.And thank you for choosing Amelia!As far as I understand, you want the date to be highlighted as it is on our demo site. For t ... Vicky Hope SuggestionClosed   Amelia   Updated February 1, 2021 at 10:09am   3 Most recent comment from Vicky Hope:Done! Thank you. Denis Berkovich Source CodeClosed   Amelia   Updated February 1, 2021 at 9:58am   4 Most recent comment from Aleksandar Vuković:I'm sorry to hear you won't be using the plugin after purchase, DenisWe don't have white-label at the moment, so I cannot send you the source code of the full version of the plugin. I ... Dean Sauls Users having issues logging in to register for eventClosed   Amelia   Updated February 1, 2021 at 9:41am   2 Most recent comment from [deleted]:Hello Dean Sauls, Apologies for replying a bit later, we don't work on weekends. You should disable the option Check customer's name for existing email when booking in Amelia -> Settings - ... GAreth VAT receiptsClosed   Amelia   Updated February 1, 2021 at 9:38am   2 Most recent comment from [deleted]:Hi Gareth,Apologies for replying a bit later, we don't work on weekends.There isn't a possibility of adding VAT to prices in Amelia with its current built-in features, unfortunately. You can ... Vivien Feld How to sort the PackagesClosed   Amelia   Updated February 1, 2021 at 9:34am   2 Most recent comment from [deleted]:Hello Vivien,Apologies for replying a bit later, we don't work on weekends.The sorting of services/packages in the back-end doesn't apply to the front-end , unfortunately. There isn't ... Pippa Subscription CancellationClosed   Amelia   Updated February 1, 2021 at 9:33am   2 Most recent comment from [deleted]:Hi Pippa, Apologies for replying a bit later, we don't work on weekends. If you cancel your subscription you won't loose any data nor settings in Amelia, in this case you won't receiv ... David legrand Notification email for auto approved appointmentsClosed   Amelia   Updated February 1, 2021 at 8:23am   8 Most recent comment from Aleksandar Vuković:Hello DavidSorry for the late response.I'm glad to hear the issue has been resolved. I share your doubt, that something happened during the first installation.Michael, like David said, notificati ... Adam Steinberger Requests for ClientClosed   Amelia   Updated February 1, 2021 at 8:18am   2 Most recent comment from [deleted]:Hi, Adam! Sorry for the delayed response, we don't work on weekends. Unfortunately, at the moment we don't provide live support. Therefore, we can discuss these questions here. 1. In Amelia ... Daniel Bridge Straight to checkout?Closed   Amelia   Updated January 30, 2021 at 5:26pm   2 Most recent comment from [deleted]:Hello Daniel,  The cart page can be skipped, but this change needs to be done in your database, as there isn't an option for it in the back-end of Amelia, unfortunately. When you access your dat ... Holger Lange Translation to GermanClosed   Amelia   Updated January 29, 2021 at 5:17pm   6 Most recent comment from [deleted]:You are welcome, Holger. Glad I could be of help!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Jennifer Decker entrepreneur - no employeesClosed   Amelia   Updated January 29, 2021 at 5:12pm   4 Most recent comment from [deleted]:Hello Jennifer Decker, We are sorry to hear that you don't find Amelia suitable for your business.  The employee selection can be hidden on the front-end with adding custom CSS, which we could p ... Batu Request failed with status code 500Closed   Amelia   Updated January 29, 2021 at 4:11pm   2 Most recent comment from [deleted]:Hello Batu, Thank you for your purchase.  For some reason it looks like the Amelia CSS is not created in the installation process or something is blocking it . Could you please go to Amelia -> Cust ...