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Public Tickets

Michael Amelia email and notificationsClosed   Amelia   Updated November 9, 2020 at 10:31am   6 Most recent comment from Aleksandar Vuković:Hi again MichaelWell I got it to work by using my personal email credentials. So, the issue is related to your credentials or Google Account permissions.When I use my Gmail account, the email was sent ... Raul Send webhook data to apiClosed   Amelia   Updated November 9, 2020 at 9:17am   10 Most recent comment from [deleted]:Hello Raul, Apologies for replying a bit later, we don't work on weekends. I see the other tickets are responded. Please note that we respond to the tickets in the order we get them, and the r ... Ramses Email already in use errorClosed   Amelia   Updated November 8, 2020 at 6:47pm   2 Most recent comment from [deleted]:Hello Ramses,Thanks for your message.Are you able to share more details, and also share the link to your booking page, so that I can try it on my side. Moritz von Kapff after migration design & functional problemsClosed   Amelia   Updated November 8, 2020 at 3:41pm   5 Most recent comment from Aleksandar Vuković:No worries Moritz, as long as the issue is resolved.You can't close the ticket, unfortunately, but I will do that right now.If you have any further questions or issues, please feel free to open ... Ramiro amelia frontend completely brokenClosed   Amelia   Updated November 8, 2020 at 9:00am   3 Most recent comment from Aleksandar Vuković:Hello RamiroThank you for letting us know what caused the issue.You can try excluding Amelia's files from being cached by SG Optimizer, or make sure to delete cache daily. Naeem Uddin Error in Cron set upClosed   Amelia   Updated November 7, 2020 at 9:53pm   4 Most recent comment from [deleted]:Hello Naeem,Can you please clarify what exactly is not working? Can you provide the link to your web page where I can book an appointment and test the notification. DREAMCRAFT Regarding NotificationsClosed   Amelia   Updated November 7, 2020 at 8:27pm   2 Most recent comment from [deleted]:Hello,Thanks for your question.I am afraid it's not possible with with a single service. You can either create another service and assign this to a separate employee or arrange it via events. Kayla Boddy time blocksClosed   Amelia   Updated November 9, 2020 at 9:27pm   3 Most recent comment from [deleted]:Hi Kayla,Thanks for your patience.I am afraid customer's panel can't be customised. At the moment, there is no way to make the panel show the first existing appointment, and choosing the co ... Raul Add user password in booking formClosed   Amelia   Updated November 7, 2020 at 7:26pm   4 Most recent comment from [deleted]:Hi Raul,I am afraid it's not available in Amelia at the moment, sorry. Jenny-Paola Tillus Is amelia DownClosed   Amelia   Updated November 7, 2020 at 9:10am   14 Most recent comment from Aleksandar Vuković:Good news.Thanks for the update. Every issue will be sorted out, and you'll all know why it happened.Thank you for your patience and understanding! DREAMCRAFT Regarding NotificationsClosed   Amelia   Updated November 7, 2020 at 12:53am   2 Most recent comment from [deleted]:Hello, Thank you for your question. You can add the required placeholders, as per the screenshot below: Can you please clarify this " send all notifications mail id "" Jnoor unable to create categoryClosed   Amelia   Updated November 7, 2020 at 12:30am   6 Most recent comment from [deleted]:Sorry for the delay. I will be in touch early next week, as it needs to be investigated by our tech team. Daniel Broken CSS on the calendarClosed   Amelia   Updated November 6, 2020 at 10:31pm   2 Most recent comment from Aleksandar Vuković:Hello DanielThank you for your purchase.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you pl ... Stine Bjerregaard SPFClosed   Amelia   Updated November 6, 2020 at 9:48pm   4 Most recent comment from [deleted]:HI Stine,You can select any other option which suits you best. Raul Auto login user after completing bookingClosed   Amelia   Updated November 6, 2020 at 8:28pm   2 Most recent comment from [deleted]:Hi Raul,Thanks for your question.The Amelia Customer user role, and the Amelia Customer (within Amelia) are not the same. If you're letting them to log into the panel with the password, you shou ...