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Public Tickets

Roshan Sujeebun new appointments are not being added in Amelia   Amelia   Updated 1 week ago   4 Most recent comment from Stefan Petrov:Hi Roshan, Thanks for the access. I've enabled an option in WooCoomerce settings. You can test it now and the Appointment should be visible in the Appointment section. Let me know once you test i ... Charlotte Email notification for a specific "tag"   Amelia   Updated 1 week ago   2 Most recent comment from Stefan Petrov:Hi Charlotte, Unfortunatelly, there is no such option currently, however, you can create a new notification template and assign it to a specific event/s. This would basically do the same.  As you can ... Michelle Früh Reminder e-mails don't work   Amelia   Updated 1 week ago   4 Most recent comment from Marko Davidović:Hello Michelle (and Martin and thank you for helping), Thank you for reaching out to us. We always advise our user that the best way to set up cron just to ask their hosting providers to set this up f ... Martin Request for Improved Visibility of Three-Dot Menu in Customer Panel   Amelia   Updated 1 week ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, the customization you are looking for is not currently possible in Amelia. In light of this, we encourage you to consider submitting this ... Jacob S Hiding Closed Events   Amelia   Updated 1 week ago   9 Most recent comment from Marko Davidović:Hello again, It is possible that the same suggestion appears in multiple places, as is the case with many feature requests. However, we have a dedicated team that monitors these requests. If you have ... AMINE Appointment are not showing in the calendar   Amelia   Updated 1 week ago   5 Most recent comment from Uroš Jovanović:Hello Amine, Please test it out now and let me know if it works or not. Looking forward to your reply. Hichem El Mohri Booking two services and buffer timeClosed   Amelia   Updated 6 days ago   5 Most recent comment from Stefan Petrov:Hi Hichem, Sorry for the delayed response—it took some time to investigate. Unfortunately, there is no workaround for this use case. Amelia will always apply the buffer time after the service select ... Romain Rayez Congrats Icon   Amelia   Updated 1 week ago   6 Most recent comment from Uroš Jovanović:Hello Romain, Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versi ... Martin Request for Improved Filtering & Customization for EventsClosed   Amelia   Updated 1 week ago   2 Most recent comment from Stefan Petrov:Hi Martin, All suggestions and improvements can be entered here. We are aware that some features are not perfect and that some customers might not find them suitable for their needs, but as you may al ... Lucas Berthou email sending notificationsClosed   Amelia   Updated 1 week ago   4 Most recent comment from Marko Davidović:Hello again, Unfortunately, we are unable to fully understand your document as we do not speak French. While we can translate the ticket itself, translating a PDF document is not possible. However, we ... Brett Bijlaard Amelia employees booking   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:  Hello Brett, Thank you for sharing the details. Currently, in Amelia, each employee can only be assigned to one appointment at a time, which means the setup you’re aiming for (with ... Martin Request for Apple Pay, Google Pay, and MobilePay Support via StripeClosed   Amelia   Updated 1 week ago   2 Most recent comment from Stefan Petrov:Hi Martin, Unfortunately, there is no such option currently in Amelia. When using Stripe as a payment method, only credit card payments are supported. Of course, we are planning to add other payment o ... Sayaka Amelia Events 403 Error When Saving Events in Amelia   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:Hello Sayaka, Thank you for reaching out to us. Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occu ... Colin Finance Status not updating   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:Hello Colin, To better understand the issue, could you please provide a screen recording showing the problem in the Finance section and how it appears in Stripe? Additionally, if possible, granting te ... Eduard Coupons don't for work Events   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:Hello Eduard, Thank you for reaching out. To help diagnose this issue, could you please provide me with the error from the console when you try to apply the discount coupon? This will give us more ins ...