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Public Tickets

Francesca Kendall Price difference   Amelia   Updated 5 days ago   2 Most recent comment from Stefan Petrov:Hi Francesca, I hope you are doing well. Please check the pricing per employee in service settings. For each service you can configure the pricing per employee, and if configured it will overide the s ... Peter Stadelmann Zeit einstellungen funktioniert nicht   Amelia   Updated 5 days ago   2 Most recent comment from Stefan Petrov:Hallo Peter, vielen Dank, dass Sie uns kontaktiert haben. Es sieht so aus, als ob die Zeitzoneneinstellungen nicht korrekt sind. Bitte überprüfen Sie die WP-Zeitzoneneinstellungen. Sie sollten auf d ... Andrea Ferguson sharing event link   Amelia   Updated 5 days ago   2 Most recent comment from Stefan Petrov:Hello Andrea, Thanks for reaching out to us. Unfortunatelly, currently, there is no such option since all events are only visible on the Event list. You can create a separate page with individual even ... Ada Change Location   Amelia   Updated 5 days ago   2 Most recent comment from Stefan Petrov:Hello Ada, Thanks for reaching out to us. Make sure that you inserted and activated your Google Maps API key. You can follow the instructions from this link. Of course, let me know if it works.  Wally Jones PayPal   Amelia   Updated 5 days ago   27 Most recent comment from Stefan Petrov:Hello, You would certainly need to have the latest version, it is recommended. You can update it to the latest version and test it again.  Cristobal Instalation Issue   Amelia   Updated 5 days ago   3 Most recent comment from Stefan Petrov:Hi Cristobal, Thanks for reaching out to us. This is the correct installation process. First, remove Amelia from the plugin section, clear the cache, install the new license again, and enter the purch ... Eduardo Condes Incorrect calendar display   Amelia   Updated 5 days ago   2 Most recent comment from Stefan Petrov:Hello Eduardo, Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way ... Jeremy Hanke Question   Amelia   Updated 5 days ago   8 Most recent comment from Stefan Petrov:Hi Jeremy, You can follow this link for instructions. You would need to create a staging site and then provide the login credentials.  Djimmy API - Creation of a coupon for all services   Amelia   Updated 4 days ago   7 Most recent comment from Stefan Petrov:Hello Djimmy, Unfortunately, this option is not currently available, but it will be introduced in version 8.0. The feature allowing coupons to apply to all services (including those created in the fut ... JAMES ANDREWS products   Amelia   Updated 5 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Amelia is designed for appointment bookings there is no option in Amelia for post appoi ... Paule Features not enabled   Amelia   Updated 5 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Folder looks the same so perhaps you did not install the correct folder. Please delete all license folder and download and install the one that we will s ... Peter Stadelmann Upgrade   Amelia   Updated 5 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Directly upgrading Lifetime licenses purchased after June 1st, 2021 is currently not possible, but you can, of course, acquire a new license and receive ... Bobby Appointment Approved mail languageClosed   Amelia   Updated 5 days ago   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. we will close this ticket but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladl ... Yasin CalendarClosed   Amelia   Updated 5 days ago   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. We willč close this one and should you have any further inquiries, we kindly request that you open separate tickets for ... Anja in der Weide How to cancel an event (user perspective)   Amelia   Updated 5 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. There is placeholder %event_cancel_url% – An automatically generated cancelation URL. Please note: All linked placeholders like %customer_panel_url%, ...