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Public Tickets

Richard Schöttl Invoice Woocommerce Product InformationClosed   Amelia   Updated 2 weeks ago   5 Most recent comment from Uroš Jovanović:Hello Richard, Glad to hear that the issue has been resolved. I will have this ticket closed now.   Wai Yee Trigger Email After Package Payment Changed to PaidClosed   Amelia   Updated 2 weeks ago   5 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that if you are updating the payment on the finance page, you should use the hook amelia_after_payment_updated WP Hooks ... Marco Display bug - Amelia plugin conflicts with WordPress CustomizerClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You are most welcome, and we are glad that we were able to help you. It looks the same but they are not this version has fix built in. Should you have an ... Lina Grebe Customers cannot be created   Amelia   Updated 2 weeks ago   13 Most recent comment from Uroš Jovanović:Hello Lina, Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Veronica Help with feature   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello! Thank you for your question. Custom fields in Amelia are connected to appointments rather than customer profiles, so they will appear on the Amelia > Appointments page instead of the Customer p ... lino alderuccio CANCEL APPOINTMENT   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:  Hello Lino, When you cancel an appointment, an email will be sent to the client, but it will not include the reason for the cancellation. Let me know if you need further clarification. Andy Bats Book AppointmentClosed   Amelia   Updated 2 weeks ago   17 Most recent comment from Stefan Petrov:  Hi Andy, That’s exactly what I was going to recommend. The issue occurred because the previous user had multiple roles assigned, and Amelia saved both sets of permissions. You can go ahe ... Amir Tayabali Support Request: Issues with Admin Calendar and Double Bookings   Amelia   Updated 2 weeks ago   7 Most recent comment from Uroš Jovanović:Hello Amir, Thank you for your message! The feature ensures that when one customer adds a booking to the WooCommerce cart, the selected time slot is temporarily blocked. This prevents other customers ... Alex visual bug in customer panel 2.0 for appointment status   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:  Hello Alex, Thank you for your detailed explanation. To investigate further, could you please provide screenshots or a screen recording of the behavior in both the old customer panel and t ... [email protected] Cannot see appointments   Amelia   Updated 2 weeks ago   9 Most recent comment from Uroš Jovanović:Hello, Thank you for the update on this. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’ ... Alexandre Almeida Sync appointment status with WooCommerceClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello again, We are glad to hear that all is fine not and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. W ... Kelvin WordpressClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Amelia is a built in such way that it should be compatible with almost all themes but since there are millions of them we can not guarantee that. If it d ... Barbara Freudenschuss Using Klarna via MollieClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you in some way. Should you have any further inquiries, we kindly request that you open separate tickets for each question an ... Dominik Integreations/SurecartClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Stefan Petrov:Hi Dominik, Yes, we do have webhook and API endpoints that can be used to connect with CRM platforms. These settings allow you to set up several hooks that will send data from the Amelia plugin to oth ... Michał Goluch Discount couponsClosed   Amelia   Updated 2 weeks ago   5 Most recent comment from Stefan Petrov:Hi Michal, We encourage you to explore our Feature Suggestion page to see if this feature has already been proposed. If you don’t find it listed, feel free to add your suggestion there. Features wi ...