Public Tickets
Tobias Scherz
Amelia & Divi
Amelia
Updated 2 weeks ago
10
Most recent comment from Uroš Jovanović:Hello Tobias,
Thank you for the update on this.
I will take a look into this and let you know as soon as possible.
I appreciate your patience.
Udo
Export & Import Amelia DataClosed
Amelia
Updated 2 weeks ago
2
Most recent comment from Stefan Petrov:Hi Udo,
Thanks for reaching out to us. Unfortunatelly, there is no such option, but you can migrate the data instead.
There are around 47 tables with wp_amelia_ prefix that need to be moved. Please ...
ronnie adams
Too many notificationsClosed
Amelia
Updated 2 weeks ago
5
Most recent comment from Stefan Petrov:Also, i forgot to mention. You can configure the placeholder %recurring_appointments_details%
And the copy / paste the same placeholder to the notifications template. In this way, all recurring app ...
Ariadna
Issue with Hour Selection When Using Packages in Customer Area
Amelia
Updated 2 weeks ago
6
Most recent comment from Uroš Jovanović:Thank you for confirming! I'm glad the refined version works well for you. Let me know if you need any further adjustments or have other ideas you'd like to explore! 😊
Kiley Grimes
Checkout Error
Amelia
Updated 2 weeks ago
21
Most recent comment from Uroš Jovanović:Hello Kiley,
Glad to be able to assist you and my apologies for the delay!
Andre
Integration Google Calendar
Amelia
Updated 2 weeks ago
18
Most recent comment from Uroš Jovanović:Hello Andre,
Really sorry to hear that you are moving away from the Amelia plugin.
I have approved your refund request and you will receive your money back in the next couple of days.
If you wish to c ...
Will
Packages removed from lifetime licenseClosed
Amelia
Updated 2 weeks ago
8
Most recent comment from Stefan Petrov:Hi Will,
Most probably this comes for the Customize section. So Step by Step v2 / Service Selection / Package Selection and then under Labels, you should be able to see the string
It can be also tran ...
Mario White
ameliastepbookingClosed
Amelia
Updated 2 weeks ago
6
Most recent comment from Stefan Petrov:Hola Mario,
Este es un tema aparte, por lo que te recomendaría amablemente que abrieras un ticket.
De esta manera, los problemas y preguntas relacionados con temas diferentes estarán en tickets sepa ...
Jules
Event receipts - give Event name/description to Stripe
Amelia
Updated 2 weeks ago
2
Most recent comment from Uroš Jovanović:Hello Jules,
Thank you for reaching out to us.
For that purpose, you can configure the "Set MetaData and Description" option on the Amelia/Settings/Payments page.
Please let me know if that works for ...
Roberto
Customer Panel 2.0
Amelia
Updated 2 weeks ago
6
Most recent comment from Uroš Jovanović:Hello Roberto,
Thank you for the update on this.
Please test it out now and let me know if it works or not.
Looking forward to your reply.
Sandrine
Customizing forms
Amelia
Updated 2 weeks ago
6
Most recent comment from Uroš Jovanović:
Hello Sandrine,
You're welcome! I'm glad to hear that the solution works for you. Adjusting the translation string to display just "x1" is a clever way to handle the issue consis ...
Sarah
Additional people
Amelia
Updated 2 weeks ago
2
Most recent comment from Uroš Jovanović:Hello Sarah,
Thank you for your kind words! I’m glad to hear you’re getting comfortable with the software. Regarding your question, both options can be managed easily:
Disable the "Additional Peo ...
Vogue Couture
block particular service on selected daysClosed
Amelia
Updated 2 weeks ago
12
Most recent comment from Uroš Jovanović:Hello,
Glad to be able to assist you.
I will have this ticket closed now.
Aleksey Belousov
SMS Balance Wrong - Charging More Then SpendingClosed
Amelia
Updated 2 weeks ago
9
Most recent comment from Stefan Petrov:Hi Aleksey,
Marko is out of the office, so I'll be stepping in for him.
The coupon Marko sent is an SMS coupon that you can use as compensation. It will add the amount to your SMS balance. ...
Matthew Hellier
date range not showing in step by stepClosed
Amelia
Updated 2 weeks ago
7
Most recent comment from Stefan Petrov:Hi Matthew,
Marko is out of the office, so I'll be stepping in to assist you with this. It seems that the booking form is not being displayed on the frontend page, which is why the timeslot is ...