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Public Tickets

christiaan fourie Events won't delete   Amelia   Updated 5 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We can not see this on your site and this should not be possible unless there are some cache issues. Please purge the cache and then check this if still ... Nicolas I bought "standard" but the features don´t work!   Amelia   Updated 5 days ago   5 Most recent comment from Marko Davidović:    Hello again, Please do not write more than once on the ticket because it sends it to the end of the queue.  We work on the tickets in order as they arrive, and each of your new replies sends a ... Michel Verschaeren Issue: Booking Confirmation Emails Routing to Admin Instead of Customer   Amelia   Updated 6 days ago   2 Most recent comment from Uroš Jovanović:Hello Michel, Could you confirm if this issue occurs when the admin is logged into WordPress and then an appointment is booked? This will help us narrow down the cause of the problem. Looking forward ... Charlotte The "confirmation" of booking - Event name not translated   Amelia   Updated 6 days ago   5 Most recent comment from Uroš Jovanović:Hello Charlotte, I am looking forward to your reply on the second ticket! Srikanth How to change the location in the appointment form .   Amelia   Updated 6 days ago   2 Most recent comment from Uroš Jovanović:Hello Srikanth, Thank you for reaching out to us. This is most definitely related to the time zone configuration on your website. Amelia doesn't have any time zone settings, and it relies on Word ... Marica Issue with Payment Methods and Email Address Change   Amelia   Updated 6 days ago   14 Most recent comment from Uroš Jovanović:Hello Marica, Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versi ... Srikanth Me and my clients are receiving any notification mails through amelia   Amelia   Updated 6 days ago   2 Most recent comment from Stefan Petrov:Hi Srikanth, Thanks for reaching out to us. An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP ... Alex visual bug in customer panel 2.0 for appointment   Amelia   Updated 1 day ago   3 Most recent comment from Marko Davidović:Hello again, We just wanted to reach out to you and to let you know that we are still working on this and as soon as we receive feedback from our colleagues we will reach out to you again on this tick ... Daisuke Kikuta Google Ads Conversion Settings   Amelia   Updated 6 days ago   4 Most recent comment from Uroš Jovanović:Hello Daisuke, Thank you for your message. Could you please specify which Google Ads conversion tags you need to add and where exactly you want them placed on the thank-you page? Also, do you have acc ... Nikita Attaching a document   Amelia   Updated 6 days ago   2 Most recent comment from Uroš Jovanović:Hello Nikita, You can attach a link to the PDF in the appointment approved notification or a custom notification. Simply upload the document to your website or a cloud storage service and include the ... Marie JOUET How to ?   Amelia   Updated 6 days ago   4 Most recent comment from Marko Davidović:Hello again, Not at all this just allows to keep things fair for all users and to keep things seprate. Hopefully we managed to help you. We wish you all the best and hope you have a wonderful day ahea ... Tim Configuration   Amelia   Updated 6 days ago   8 Most recent comment from Stefan Petrov:Hi Tim, Well, in that case, you can assign multiple locations in the employee work hours section, however, the issue you mentioned earlier will remain. You can have one employee on the same day workin ... Luis Calendar is not loading   Amelia   Updated 6 days ago   4 Most recent comment from Stefan Petrov:Hi Luis, While I was waiting for the credentials, I checked the booking form again. It looks like it’s working properly now for all services. Could you please double-check and let me know if everyth ... Zoltan Ordog Events List 2.0 Mobile view issue   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:Hi Zoltan, This issue was present in previous versions of Amelia, but it has since been resolved. Please update the plugin to version 8.0.2, and the pricing variations should display correctly on mobi ... Daniel Mercury help with adding a different zoom account to an employee   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:Hello Daniel, Thank you for reaching out! Currently, all employees in Amelia use the same Zoom account. The feature to assign different Zoom accounts to individual employees will be available soon, bu ...