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Public Tickets

Charlotte Phone field in event list formClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. In settings general settings you can set default phone code or per IP address like this Should you have any further inquiries, we kindly request that yo ... Melissa Appointment with "multiple emails"   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:  Hi Melissa, Could you please check if the "Allow booking above maximum capacity" option is enabled on the Amelia > Settings > Appointments and Events page? Also, are you using WooCom ... Thom Buyck Service name not updated in form   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hi Thom, It looks like a caching issue. Please try clearing your website cache (if you're using a caching plugin) and also clear your browser cache to see if the changes reflect properly. If you& ... Kristen Harper cant fix calendar to extend beyond 4:00pmpm   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Kristen, Our colleague Stefan has responded to the other ticket you created: https://tmsplugins.ticksy.com/ticket/3815027/ Please let me know if you need further assistance. Doug Walker Amelia asks for log in when logged in   Amelia   Updated 2 weeks ago   7 Most recent comment from Uroš Jovanović:Hello Doug, WP Administrators cannot log into the Customer or Employee panels because they have full access to all data directly in the WordPress back-end. These panels are designed for customers and ... Edu Using Amelia for booking coworking spaces   Amelia   Updated 2 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Edu, Currently, with Amelia, this needs to be done manually. Unfortunately, there isn't an option to define them automatically. Let me know if you have any other questions. Kaylee Refund and Invoice emails and pdfs   Amelia   Updated 2 weeks ago   14 Most recent comment from Uroš Jovanović:Hello Kaylee, It will be resolved in the next Amelia update. When your client makes a reservation and completes the booking process by paying for the service, they should have the option to access the ... Nikita Amelia Not updatingClosed   Amelia   Updated 2 weeks ago   5 Most recent comment from Stefan Petrov:Hi Nikita, When it comes to Amelia, you just need to activate the license by entering the purchase code. When it comes to WordPress, there is an option to enable automatic updates. You can take a look ... Amelie Henault English wordClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hi Amelie, You can easily translate strings using third-party translation plugins like LocoTranslate. Just search for the language, find the string, and translate it accordingly. Alternatively, you ca ... Ilya Service locationClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hi Ilya, Thanks for reaching out. Unfortunately, there isn’t an option for Amelia to pull the event location from a custom field. Amelia always reads the location set for the event itself. Since eac ... Kazuki ticket order in events   Amelia   Updated 2 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Kazuki, Thank you for the update! I understand it’s a bit strange that the order behaves differently between versions. I’m glad to let you know that we plan to make this change in the future ... Astrid De Deyne Notifications not working properly   Amelia   Updated 2 weeks ago   5 Most recent comment from Uroš Jovanović:  Hello Astrid, Thank you for providing the details. It seems like there might be an issue with the mail settings configuration. I suggest reconfiguring your email settings within Amel ... Robert Staddon Code references to via.placeholder.com, which no longer exists   Amelia   Updated 2 weeks ago   9 Most recent comment from Uroš Jovanović:Hello Robert, I wanted to let you know that our developers are already on this and it will be removed in the future, it's just that there is no ETA on this. In the meantime, please let me know if ... Barbara Thieme Automatic confirmation emails not sending   Amelia   Updated 2 weeks ago   8 Most recent comment from Uroš Jovanović:Hello Barbara, If you changed your email password, it likely also changed your SMTP password since IONOS Mail typically uses the same credentials for both incoming (IMAP/POP3) and outgoing (SMTP) mail ... Yasmina Schoueri Service by location   Amelia   Updated 2 weeks ago   20 Most recent comment from Uroš Jovanović:Hello Yasmina, Thank you for the update on this. I will take a look into this and let you know as soon as possible. I appreciate your patience.