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Public Tickets

Kevin Richter Hide custom fields?   Amelia   Updated 2 weeks ago   6 Most recent comment from Uroš Jovanović:Hello Puntorosso, Thank you for your patience. Unfortunately, there is still no option to assign a class or ID to custom fields within Amelia. I understand how important this feature is for your requi ... Pierre Blanchet problem with display field for couponsClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello again, We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. W ... René Tausch Scan found malwareClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Stefan Petrov:Hello René, Thanks for the feedback, that is great news, indeed. In that case, can I close this one if there are no other questions?    gogakudo-korean notification function errorClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hello Gogakudo, I hope you are doing well. Are those multiple reservations for the same timeslot? If so, Amelia has created a group booking, and the information has been sent in the same email. Howeve ... Nikolaj Wrong hoursClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Stefan Petrov:You are welcome, Nikolaj. I'm glad that i could help. I will close this one, looking forward to hearing from you regarding other questions.  Ian Cook Event "+" Button Not WorkingClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. This does not look like latest version of Amelia button should look like this You can download Amelia from this link https://we.tl/t-lsSmWHutzk We ar ... Adam Borowski WooCommerce Order Status Sync FailsClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Glad to hear that all is working fine and we will close this ticket but should you have any further inquiries, we kindly request that you open separate t ... Ola Sundin Date FieldsClosed   Amelia   Updated 2 weeks ago   5 Most recent comment from Stefan Petrov:Hello Ola, Amelia is quite "sensitive" when it comes to these settings, as it doesn’t have its own date/time settings and instead uses those from WordPress. This is why it’s recommended to select ... Walter Jamernegg Calender switchClosed   Amelia   Updated 2 weeks ago   7 Most recent comment from Stefan Petrov:Hi Walter, Unfortunately, I don’t believe actions like this are registered in the database. I’m also considering the possibility of a user role error. Perhaps the WP user (who should be an admin) ... Eliko Levy ssue with WooCommerce Integration and Google Calendar SyncClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This could be an issue that you did not set same rules in WooCommerce and in Amelia and if appointments are not set to completed that they are paid then ... unicorn language of Amelia on the websiteClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to set your page locale language do German but only German De-DE not De-CH  Amelia can only translate basic "original" language lie Spanish not ... Kate Perrett Email notifications upon Booking or to get PasswordClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please go to the notifications section inspect the page then try and send test notifications and then if there are any issues you will see the error in t ... Mathieu Galfré informationClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please note that these are two distinct products with different functionalities—one is a SaaS solution, and the other is a WordPress plugin. They are d ... Kish Length of Services (Longer than 24 hours)Closed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Longest period that can be set in 24 hours. Amelia is not suitable for multi day bookin ... Kacper Amelia + Woocommerce + ZoomClosed   Amelia   Updated 2 weeks ago   8 Most recent comment from Marko Davidović:Hello again, It looks like something that should help but it would be best to test this out. Amelia will not send reminder notification (reminder notifications are set by your hosting provider on your ...