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Public Tickets

Lucas Existing ClientClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hi Lucas, I hope you're doing well. There isn't an option for this, as Amelia doesn't have a built-in "login" form. In other words, all customers can book an appointment directly from t ... Tom Sheduled SMS not sendingClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Stefan Petrov:Hi Tom, Got it, great news. Please, keep me posted.    Remi444 Manually Deducting Package Sessions for Past AppointmentsClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Stefan Petrov:Hi Remi, Apologies, I’m not sure I fully understand. From my testing, as an admin managing a package from the backend, when booking an appointment, you should be able to see previous dates (even tho ... Marica Limit times of recurring occurrences in the appointmentsClosed   Amelia   Updated 2 weeks ago   8 Most recent comment from Marko Davidović:  Hello again, We are glad to hear that the original issue is resolved and when you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and ques ... James Fouché Reminder for employeesClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Employees can only be reminded about the upcoming appointments not about their shifts. ... Alyn Thomsen Events Time ZoneClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Amelia can not change the time on its own. We wanted to check and test this on your site but we can not access it due to this So we will explain how Ame ... beka update version   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Beka, Thank you for reaching out ot us. For that purpose, you can take a look at the following article: Updating the plugin to the latest version Let me know if that works for you. Mirko Gosch Discounted participation on events   Amelia   Updated 2 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Mirko, For that purpose, you will need to set the "Minimum services required" and "Maximum services required" for that package to 0. Let me know if that works for you. Sean Garza Not taking new appointments   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Dear Sean, Thank you for reaching out and for your kind words about Amelia! I’m happy to hear it’s working well for Kenton County’s scheduling needs. Regarding the blocked time slots, please che ... Bill Hornung Custom colors not appearing on event booking formClosed   Amelia   Updated 2 weeks ago   13 Most recent comment from Stefan Petrov:Hi Bill, No problem at all. Always there to assist. Please, keep me posted and let me know if you have any other questions.  Sheryl Way to TURN OFF online payment options   Amelia   Updated 2 weeks ago   6 Most recent comment from Uroš Jovanović:  Hello Sheryl, You're very welcome! 😊 I’m looking forward to seeing your booking page—feel free to reach out if you need any help along the way. Luisa Paso de datosClosed   Amelia   Updated 2 weeks ago   10 Most recent comment from Stefan Petrov:Hola Luisa, He intentado enviar un correo de prueba con mis credenciales de prueba y funciona correctamente. Según la captura de pantalla: Debes verificar nuevamente tu nombre de usuario y contraseñ ... Walid Shihaden Mandatory FieldsClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. When you have several questions or issues please open a new seperate ticket, and we will help you there. In that way, issues and questions that are rela ... SYS support Are there filter functions for the emails?Closed   Amelia   Updated 2 weeks ago   12 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We kindly ask that if you have any questions or issues please open a separate ticket for any questions or issues you may have, and avoid posting on tick ... Petr name and address for each event participantClosed   Amelia   Updated 2 weeks ago   10 Most recent comment from Stefan Petrov:No problem, Petr. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day.