As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

edgar tovar quintero divisasClosed   Amelia   Updated May 7, 2025 at 7:47am   2 Most recent comment from Marko Davidović:Hola, Gracias por contactarnos. En cuanto a las monedas, todas las que están disponibles en Amelia se pueden configurar en Settings > Payments, pero por lo que vemos, el inconveniente está relaciona ... Valentina Brenters bugClosed   Amelia   Updated May 8, 2025 at 9:55am   3 Most recent comment from Marko Davidović:    Hello again, Please try and update to this version that has couple of fixes built in and let us know how it goes. You can download Amelia from this link https://we.tl/t-4G6UmigMUx We are sending ... Adam RefundClosed   Amelia   Updated May 7, 2025 at 7:03am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit ... NIKOLAOS TSAKIRIS RefundClosed   Amelia   Updated May 7, 2025 at 6:41am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can achieve this with Amelia. You can create 2 service one for example for 9 months of the year and seasonal for 3 months of the year and then you ca ... Javier Herrero Package management months in advanceClosed   Amelia   Updated May 7, 2025 at 6:19am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. If you limit duration to one month then customer can book this only for this months not ... Pierre Intégration du calendrier AppleClosed   Amelia   Updated May 7, 2025 at 6:08am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. If you do not receive notifications this is not related to a calendar. Looking forward to your reply. Kind Regards, Marko Davidovic  Please go to the no ... Ania Haas eventsClosed   Amelia   Updated May 7, 2025 at 5:36am   5 Most recent comment from Marko Davidović:Hello again, Wee needed events settings to see from your screenshots we cannot see anyhting. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could l ... Elisabeth SEARCH IN PUBLIC TICKETS DOESN'T WORK + custom pricing eventsClosed   Amelia   Updated May 7, 2025 at 4:41am   8 Most recent comment from Marko Davidović:Hello again, This is mostly due to the way WordPress works so at this time we can not influence this at this time. Should you have any further inquiries, we kindly request that you open your own ticke ... edgar tovar quintero cambiar idiomaClosed   Amelia   Updated May 6, 2025 at 11:29am   2 Most recent comment from Stefan Petrov:Hola Edgar, Gracias por ponerte en contacto con nosotros. Simplemente necesitas cambiar el idioma en la configuración de WordPress a español. Amelia seguirá el idioma configurado en WordPress y tra ... VOLOPAPILIO Mensaje de logeo de wordpressClosed   Amelia   Updated May 6, 2025 at 9:51am   4 Most recent comment from Stefan Petrov:Hi VOLOPAPILIO, I see now, thanks for the explanation. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the insi ... Athanasios Mousiolis Visual appearance of busy days   Amelia   Updated May 6, 2025 at 9:16am   4 Most recent comment from Uroš Jovanović:Hello Athanasios, Thank you for your feedback. You’re absolutely right—the darker shade currently reflects only appointments booked through Amelia, and does not factor in events pulled from your G ... Ionut amelia managerClosed   Amelia   Updated May 6, 2025 at 8:34am   2 Most recent comment from Stefan Petrov:Hi Ionut, Thanks for reaching out to us. Unfortunately, there is no such option currently available in Amelia. User role permissions are applied globally to each role by default, and there’s no buil ... Rafael Cabrelli Excluir eventos passados de forma automáticaClosed   Amelia   Updated May 6, 2025 at 8:29am   4 Most recent comment from Stefan Petrov:Hola Rafael, Depende del rendimiento de tu servidor, pero en casos de uso reales, los problemas suelen aparecer solo si se añaden más de 1,000 eventos. Este escenario es bastante raro. Dicho esto, s ... bernard martin SETTING UP CALENDAR BASED ON NEEDSClosed   Amelia   Updated May 6, 2025 at 8:21am   2 Most recent comment from Stefan Petrov:Hi Bernard, Thanks for reaching out to us. Let me explain a bit more about how Amelia works. You can configure your two rooms as separate services, as the service settings allow you to define both min ... Francisco Nicolas Employee can change their statusClosed   Amelia   Updated May 6, 2025 at 7:43am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You can not just add a button this need to be developed and implemented on the form. Wh ...