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Public Tickets

Ahmad Maraaba Arabic UI   Amelia   Updated 3 days ago   3 Most recent comment from Ahmad Maraaba:Hi, please see attached link. the issue is visible when using the phone browser basically but also on desktop.https://classlink.blog/%D8%A7%D9%84%D8%AF%D8%B1%D9%88%D8%B3-%D8%A7%D9%88%D9%86%D9%84%D8%A ... Andzelika Issues with Woocoomerce Payments and Bookingss   Amelia   Updated 3 days ago   3 Most recent comment from Andzelika:Credentials to site:Live site: https://pilatesvibes.co.uk/wp-admin/Username: pilatesvibesltd Pass: Mandarinius11 Staging site ( staging site is not updated to latest amelia version ) https://staging.p ... Rafal Search for locations or employees   Amelia   Updated 3 days ago   7 Most recent comment from Uroš Jovanović:Hello Rafal, Thank you for understanding, I can see that our support agent has since responded to it. I appreciate your patience. Bob May Notifications   Amelia   Updated 3 days ago   12 Most recent comment from Bob May:Just tried again. Still get the error message saying "ERROR Email has not been sent" and, as expected, it does not show up on the e-mail inbox either. Rodney Ndaira accepting bookings without payment   Amelia   Updated 3 days ago   15 Most recent comment from Uroš Jovanović:Hello Rodney, Thank you for the update on this and let you know as soon as possible. I appreciate your patience. Ralf Longwitz Assigning WP users as amployees not working   Amelia   Updated 3 days ago   4 Most recent comment from Uroš Jovanović:Hello Ralf, Thank you for your suggestion and feedback. Please let us know if you have any other questions. Yasin Planning free day   Amelia   Updated 3 days ago   4 Most recent comment from Uroš Jovanović:Hello Yasin, Thank you for the update on this. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Maey Pronk Disable all account options   Amelia   Updated 3 days ago   4 Most recent comment from Stefan Petrov:You are welcome, Maey. I'm glad that I could help. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day! Chunibyuu Max booking / person per shift appointment   Amelia   Updated 3 days ago   9 Most recent comment from Stefan Petrov:Hello Chunibyuu, Yes, you are right. I forgot to mention that the timeslots are then applied to one employee, which means that the employee is "shared" between two services. In theory, that means if o ... Gila Dávid Employee panel can't login   Amelia   Updated 3 days ago   3 Most recent comment from Stefan Petrov:Hello David, Thanks for reaching out to us. Let's first check the employee panel configuration. May I ask for the WP admin credentials?  Barad Dediashwili Order details in english instead of translated language   Amelia   Updated 3 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. As far as we can see this is happening in WooCommerce so please reach out to their support team so that they can check why this is not translating on the ... Filip Vit Notifications does not work   Amelia   Updated 3 days ago   6 Most recent comment from Uroš Jovanović:Hello Filip, Thank you for reaching out! Since you've already set up the WP Mail SMTP plugin, the connection to SMTP is in place. The next step is to verify if the SMTP settings are correct. Plea ... Jarek automatically accepted   Amelia   Updated 3 days ago   16 Most recent comment from Stefan Petrov:Hi Jarek, Works for me :)You can use the instructions for parameters I've provided previously and then configure the orders according to your needs.  Richard DRINGEND Buchung nicht mehr möglich!   Amelia   Updated 3 days ago   4 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out. Please try the following steps to resolve the issue: Reinstall the plugin: Deactivate and delete the current version of the Amelia plugin, then reinstall it. Clear c ... Javier Diaz Duda con los servicios y empleados   Amelia   Updated 3 days ago   2 Most recent comment from Uroš Jovanović:Hola, Lamentablemente, no es posible configurar diferentes duraciones para el mismo servicio según la localización. La única manera de lograr esto sería creando servicios separados con diferentes ...