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Public Tickets

Johanna Trittien Cart booking notifications and Google Meet linksClosed   Amelia   Updated 5 days ago   3 Most recent comment from Johanna Trittien:Thanks a lot Stefan. I just posted three separate tickets for this. I would still appreciate a short message once each of them has been resolved.Thanks,Johanna Jussi Helaakoski iDeal payments setup   Amelia   Updated 6 days ago   2 Most recent comment from Uroš Jovanović:Hello Jussi,THank you for reaching out to us.At the moment, the only current avenue for integrating iDeal payments with Amelia is through WooCommerce. Given the importance of iDeal functionality for y ... Shuanghong Problem: One Employee Can Access Another Employee's Services   Amelia   Updated 6 days ago   6 Most recent comment from Stefan Petrov:Hello Shuanghong,You are most welcome.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice weekend! Traci notifications not sending again (SMS and Email)   Amelia   Updated 6 days ago   4 Most recent comment from Stefan Petrov:Hello Traci,So, here is what i was able to investigate. The test email does work properly, even with the Mailgun, that's correct. The SMS notifications also work correctly. This is the test SMS t ... Giulio Massara show calendar and bookings in websilte   Amelia   Updated 6 days ago   2 Most recent comment from Stefan Petrov:Hello Giulio,Thanks for reaching out to us.There is an Amelia booking form that i can be displayed on the front end page. You can use different shortcodes to display the Amelia booking form but to ma ... Isabel Lapaz notifications formatClosed   Amelia   Updated 6 days ago   4 Most recent comment from Uroš Jovanović:Hello Isabel,Glad to be able to assist you.I will have this ticket closed now. David Rojas Amelia template example   Amelia   Updated 6 days ago   4 Most recent comment from Uroš Jovanović:Hello David,We will soon implement an option to download a template, but there is currently no such option.I will let you know when that is possible.In the meantime, please let me know if you have an ... Nicolas Boucherie After updata only 4 service isshowing   Amelia   Updated 6 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Services and locations that will show on a booking form depending on what you have set in employee work hours and on the shortcode don't hat page.So ... tabatha Amelia not loading on the front end   Amelia   Updated 1 week ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They're either configured in ... Dave Coleman Time Increments   Amelia   Updated 1 week ago   4 Most recent comment from Stefan Petrov:Hello Dave,You are welcome. Unfortunately, the calculation of the total number of customers is always configured to include the initial customer as +1. That means that Amelia will always calculate the ... Davide Scroll not working in services and packages overview   Amelia   Updated 1 week ago   10 Most recent comment from Stefan Petrov:Hello Davide,Thanks. I see them now. Looks like the service description is short, so I'm not able to see the scroll bar for each service separately. If i open this service, for example, there is ... Luis Mauricio Valdés Amelia Settings not working   Amelia   Updated 1 week ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Shea Thompson Sign Up Form Not Showing   Amelia   Updated 1 week ago   2 Most recent comment from Stefan Petrov:Hello Shea,Thanks for reaching out to us.Looks like this could be a conflict with other plugins or there. Have you tried to disable other plugins, leaving just Amelia enabled? When you say "is not sh ... Malik Brannon Step-by-step booking   Amelia   Updated 1 week ago   2 Most recent comment from Stefan Petrov:Hello Malik Brannon,Thanks for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. ... Steven Kmiec Upgrade, Problems and Features   Amelia   Updated 1 week ago   4 Most recent comment from Marko Davidović:Hello agian,1. This is only possible if you use our new catalog booking form like thisThis can not be shown on step by step form I am afraid2. Yes, this can be set for desktop but not for mobile. Our ...