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Public Tickets

Alexander Janetzke Request for Refund Due to Insufficient FunctionalityClosed   Amelia   Updated 1 week ago   3 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that a refund has been issued to you.  We wish you all the best and hope you have a wonderful day ahead.  Jan Klaas Existing users that are already customers cannot be selected as new emplyees   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:Hello Jan, Thank you for reaching out. This issue occurs because in WordPress, email addresses must be unique for each user, and since your existing customers are already registered as WordPress users ... Florian Appointment Email Alias Doesnt workClosed   Amelia   Updated 1 week ago   12 Most recent comment from Stefan Petrov:You are welcome, Florian, as always. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day! Stig Halland Problem with Amelia PopupClosed   Amelia   Updated 1 week ago   20 Most recent comment from Stefan Petrov:Awesome! Great to hear that. Let us know if you have any other questions or issues.   Veronique WININGER The “all employees” button does not work   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:  Hello Veronique, Thank you for reaching out. We’ve noted the issue with the “All” button not working as expected, and it will be addressed in a future update. We appreciate you ... Latoya Add the amount of monthly instalments to plugin and update the amountClosed   Amelia   Updated 1 week ago   2 Most recent comment from Stefan Petrov:Hi Latoya, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3801071/ For future reference, please don't open mu ... Tolga Altas How to contribute to localise?Closed   Amelia   Updated 1 week ago   41 Most recent comment from Marko Davidović:Hello again, The department does not currently have this information. However, please rest assured that if and when this is created, they will contact you directly to provide further details or assist ... Tolga Altas Whereby IntegrationClosed   Amelia   Updated 1 week ago   8 Most recent comment from Marko Davidović:Hello again, There was not a enough of interest shown from our user for this integration but we can not say will this be Impletned or not if something changes on the market and there a great deal of r ... Roy Problem rescheduleClosed   Amelia   Updated 1 week ago   8 Most recent comment from Stefan Petrov:Hi Roy, Unfortunately, it’s not possible to assign multiple user roles to the same WordPress user. A WP user can only have one user role at a time. This limitation exists because each user role has ... Malai Leitch appointments requiring 2 employeesClosed   Amelia   Updated 1 week ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. At the moment, there is no built-in feature in Amelia that would allow assigning two Employees for the same Appointment. However, it can be fixed with a ... Trevor Zoom vs locationClosed   Amelia   Updated 1 week ago   2 Most recent comment from Stefan Petrov:Hi Trevor, Thank you for reaching out to us. Unfortunately, Amelia doesn’t have a dedicated location feature to differentiate between "on-site" or "online" explicitly, but let me clarify how this ca ... Lisa Eggimann Package with hourly "credits"Closed   Amelia   Updated 1 week ago   6 Most recent comment from Stefan Petrov:No problem, Lisa. You are welcome. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day! Brody How to create email marketing checkbox and integration to mailerlite or mailchimpClosed   Amelia   Updated 1 week ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can create custom fields where you can ask them this question but as for integration and connecting this any mailing system we are not familiar wit t ... krisna purbaya After paying for an appointment package, the appointments are still marked as pending on the calendar, and the time slots are still available for other clients to book.Closed   Amelia   Updated 1 week ago   10 Most recent comment from Marko Davidović:Hello again, That is fine as soon as you setup environment that we cantest and check this out please let us know and we will gladly take al look. We wish you all the best and hope you have a wonderful ... Jeremy Bosquet Multiple formsClosed   Amelia   Updated 1 week ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are not completely sure exactly what you want to set but you can set as many booking forms on as manypages as you need. You can find examples of our s ...