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Public Tickets

Heikki How to apply coupon automatically?   Amelia   Updated 5 days ago   2 Most recent comment from Uroš Jovanović:Hello Heikki, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Ki Smith more than 2 service Locations   Amelia   Updated 5 days ago   2 Most recent comment from Uroš Jovanović:Hello Ki, Thank you for reaching out to us. Each employee needs to be assigned to a default location: However, when you access the Work Hours tab of the employee, you can assign all your locations t ... Angenon translation   Amelia   Updated 5 days ago   4 Most recent comment from Marko Davidović:Hello again, We will close this one then but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you al ... Anja in der Weide Mollie payment page open in new tab   Amelia   Updated 5 days ago   2 Most recent comment from Stefan Petrov:Hi Anja, It's me again, i hope you are doing well :) Unfortunatelly, the Mollie payment window is within Amelia booking form (the payment window can't be opened in a separate page), but, wha ... Stefaan Placeholders in e-mail shown when not selected by customer   Amelia   Updated 5 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. If extra was not chosen it should not be sent. we have just tested this and it works like that So we are not quite sure what the issue is exactly and ho ... Marco van Gils SMTP should be working but isn't   Amelia   Updated 5 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3759664/ For future ... Ulrich Mueller mandatory fields   Amelia   Updated 5 days ago   4 Most recent comment from Stefan Petrov:Hi Ulrich, Thanks for the feedback. In order to have the mandatory field enabled, you need to have this option enabled in General settings and in booking form options. Unfortunatelly, I wasn't ab ... Miguel Banned field mail   Amelia   Updated 5 days ago   2 Most recent comment from Uroš Jovanović:Hello Miguel, The issue you're experiencing happens because you are logged in as an admin user on the website. By default, Amelia auto-fills the Name and Email fields with the logged-in user' ... Eduardo Condes Double Booking Issue in Amelia   Amelia   Updated 5 days ago   2 Most recent comment from Uroš Jovanović:Hello Eduardo, Thank you for reaching out and reporting the issue. Could you please check if the capacity of the service in question is set to more than 1? When the capacity is greater than 1, Amelia ... Natascha Vantuykom zoom integration recording link   Amelia   Updated 5 days ago   2 Most recent comment from Uroš Jovanović:Hello Natascha, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Corné Kamminga Amelia events: more detailed times   Amelia   Updated 5 days ago   2 Most recent comment from Stefan Petrov:Hello Corne, Thanks for reaching out to us. You need to change the default timeslot step in General settings. By default, it's configured to 30 minutes, but you can change this to lower increment ... Theodoros Bampilis Edit recurring events results in un-wanted deletion of future events - Data loss   Amelia   Updated 5 days ago   6 Most recent comment from Uroš Jovanović:Hello Theodoros, Thank you for your patience. I tested it out on your website and recorded a video. Please check the following video and let me know if this is the same from your end.   Tom Worman WP User Sync   Amelia   Updated 5 days ago   6 Most recent comment from Marko Davidović:Hello again, Thank you for sharing this with us and with other users hopefully this will help if there are some other users with same requirements. Should you have any further inquiries, we kindly req ... Dominik incompatibility with 8G Firewall   Amelia   Updated 5 days ago   2 Most recent comment from Stefan Petrov:Hello Dominik, Thanks for reaching out to us. It might be a conflict with other third-party plugins such as caching plugins. I would also check this conflict, by disabling a caching plugin (if any) an ... Mr Neil Rickaby Wrong subscription tier!   Amelia   Updated 5 days ago   2 Most recent comment from Stefan Petrov:Hello Mr Neil Rickaby, Thanks for reaching out to us. Unfortunatelly, there is no option to "swap" a subscription. You either need to upgrade the license (through the TMS store account) or you can req ...