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Public Tickets

Martin Request to Display Attendee Count for Easier Group Bookings   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:Dear Martin, Thank you for reaching out and for your valuable feedback. We understand the concern about the visibility of group bookings in the updated booking system. We will pass your request regard ... Rainer Siebert existing errors in the plugin   Amelia   Updated 1 week ago   4 Most recent comment from Uroš Jovanović:Dear Rainer, Thank you for your message. We tested the issue on the provided link, and it seems to be working fine for us, as shown in this video: Loom video. Could you please try accessing the site f ... Cristiane Resources   Amelia   Updated 2 days ago   3 Most recent comment from Marko Davidović:Hello again, We just wanted to inform you that we haven't forgotten about your ticket. However, this issue requires the attention of our development team, and they are currently working on an upd ... Remi444 Timezone Issue – Incorrect and Non-Existent Time Slots Appearing   Amelia   Updated 1 week ago   20 Most recent comment from Stefan Petrov:Your admin stefanTMS st3fanTMS**123 https://test.studio65pilates.com/wp-login.php?redirect_to=https%3A%2F%2Ftest.studio65pilates.com%2Fwp-admin%2Fplugins.php&reauth=1 Andreas Witzany translation   Amelia   Updated 1 week ago   5 Most recent comment from Stefan Petrov:Hi Andreas, There it is. Great to hear that, thanks for letting me know.  If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day.  Alessandro google calendar integration   Amelia   Updated 1 week ago   2 Most recent comment from Stefan Petrov:Hi Alessandro, It seems that the account you're using doesn't have the necessary permissions. The Google App needs to be verified first, but this process is dependent on Google. It typically ... Tony What happens for Coupons value higher than service value?   Amelia   Updated 1 week ago   6 Most recent comment from Stefan Petrov:Got it, but the issue is that the same coupon shouldn’t be valid for services with lower pricing, which was my point. It should only be assigned to services with a price higher than the coupon value ... Margaux Frey custom payment options   Amelia   Updated 1 week ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You have starter license so you do not have any online payment methods. As for any payment that does not exist as built in in Amelia we can nto say if yo ... Penny Jones Changing colours   Amelia   Updated 1 week ago   2 Most recent comment from Stefan Petrov:Hi Penny, Thanks for reaching out to us. Please note that this is a new booking form, so when customizing the options, be sure to select the correct one. In the Customize settings, you’ll find the B ... Federico Appolloni I Can't access to my product / admin area   Amelia   Updated 1 week ago   2 Most recent comment from Stefan Petrov:Hi Federico, The email is correct, we can see the purchase in our database. Here is what you can do. You can reset your password on the TMS store account. You will see the option on this page, once y ... Carla Di Matteo Integrazione di Amelia sulla piattaforma Get Your Guide   Amelia   Updated 1 week ago   8 Most recent comment from Stefan Petrov:Ciao Carla, Mi scuso per la confusione—ho commesso un errore. Mi riferivo agli endpoint API, non ai webhooks. Anche se svolgono una funzione simile, il processo di integrazione è diverso. Come acce ... Andrea Pisana working hours   Amelia   Updated 1 week ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please check the employee work hours in employees edit employee work hours. The availability of the service is defined by employees' working hours, ... ben Subscription not being upgraded from starter to standard   Amelia   Updated 1 week ago   3 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. You can download Amelia from this link https://we.tl/t-rKV7vGWdlD We are sending you a short instruction on how to update Amelia to the latest version ... Theresa Cashman Booking error   Amelia   Updated 1 week ago   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This does not show us the error to be honest but if they are adding several product to a cart it is possible to allow multiple product in the cart with W ... Roshan Sujeebun new appointments are not being added in Amelia   Amelia   Updated 1 week ago   4 Most recent comment from Stefan Petrov:Hi Roshan, Thanks for the access. I've enabled an option in WooCoomerce settings. You can test it now and the Appointment should be visible in the Appointment section. Let me know once you test i ...