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Public Tickets

Vogue Couture how to select appointment availability with time not employee   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Vogue, Thank you for reaching out to us. You can hide the Employee field on the Amelia/Customize page.   Chris Event booking adding customers before payment is confirmed   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Chris, Thank you for bringing this to our attention. We've noted this issue with customers being added as attendees before completing the payment on Square. Our team is aware of it, and we ... Point Data import to new site   Amelia   Updated 2 weeks ago   6 Most recent comment from Uroš Jovanović:Hello, For that purpose, you will have to download the Standard version of the plugin that you can find on the TMS store. After that, install it on your website, clear the cache and it should be fine. ... Francesca Kendall deposits   Amelia   Updated 2 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Francesca, Thank you for the update on this. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:// ... Oliver Step-by-Step Booking Form - Last PageClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hello Oliver, Thanks for reaching out to us. Unfortunatelly, we don't have a built-in option to change the confetti icon yet, but there is a custom workaround. You can replace the SVG image, whi ... Ulrich Mueller standard calendar not workingClosed   Amelia   Updated 2 weeks ago   3 Most recent comment from Stefan Petrov:Hi Ulrich, Thanks for reaching out to us. First of all, it's important to note the differences between the services/appointments and events. Some users are referring to "events" even though are t ... Lonneke Westerhof After accepting an appointment the duration of the appointment changesClosed   Amelia   Updated 2 weeks ago   10 Most recent comment from Stefan Petrov:Hi Lonneke, Thanks for the access. Actually, I've created both test employee and customer :)  First, I can see the pending appointment status, which is correct. But, as soon as I approve the app ... Manda cannot separate locationsClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello again, Did you check the employee work hours? If all employees have those locations set in their work hours they will show. You need to set specific location in their work hours We are sending ... John Edward Labor Custom Design Catalog Booking FormClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hello John, Thanks for reaching out to us. Unfortunatelly, currently, you can only customize the colors, fonts and visibility and some other options. All these options are visible in Customize setting ... payman ziaei BillingClosed   Amelia   Updated 2 weeks ago   12 Most recent comment from Stefan Petrov:Hi payman, You are welcome. Well, you just need to disable this option in service settings, or you can change the deposit amount. Having it configured to 0 will show the amount on WooCoomerce checkout ... Jbari Magid : Email Notification Issue via Cron JobClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hello Jbari Magid, Thanks for reaching out to us. The correct way of creating the cron job is to use the PHP option, but we recommend WPCrontrol plugin. Here is how the cron job works and how it shoul ... Bianca Event Notification PlaceholderClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hi Bianca, Thanks for reaching out to us. Unfortunatelly, currently, there is no such option within Amelia features. When it comes to redirection, you can add the redirection URL for each service/even ... Summer Ludwig Syncing with Outlook stopped workingClosed   Amelia   Updated 2 weeks ago   6 Most recent comment from Stefan Petrov:Hi Geert, Please open a new ticket with the issue and provide as many details are possible. We will kindly provide assistance there.  Thank you for your understanding.    Vogue Couture How to receive emails from all appointments createdClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can add additional address in settings notifications  This way you will receive all notifications that are being sent from Amelia. Should you have ... Harim client didn't pay, but show up in the appointmentClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Make sure that on site payment method is turned off in settings payment settings. Should you have any further inquiries, we kindly request that you open ...