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Public Tickets

Javier Diaz Duda con los servicios y empleados   Amelia   Updated 3 days ago   2 Most recent comment from Uroš Jovanović:Hola, Lamentablemente, no es posible configurar diferentes duraciones para el mismo servicio según la localización. La única manera de lograr esto sería creando servicios separados con diferentes ... ASEAN Digiwin Amelia Notification Not Working   Amelia   Updated 3 days ago   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out to us. An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or ... PixelKit Stripe Receipt (Get it implemented)!   Amelia   Updated 3 days ago   13 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out and for your patience. I understand your frustration with having to manually edit the StripeService.php file after each update. As it stands, the priority for address ... Tim Needham Failed updateClosed   Amelia   Updated 3 days ago   3 Most recent comment from Uroš Jovanović:Hello Tim, Glad to hear that the issue has been resolved. I will have this ticket closed now. Grim Long Events not displaying   Amelia   Updated 3 days ago   4 Most recent comment from Uroš Jovanović:Hello Grim, Glad to hear it sorted itself out! These glitches can be tricky sometimes, but I’m happy it’s all working fine now. 😊 Feel free to reach out if you need anything else, and thanks fo ... Francisco Configure WhatsApp Notifications   Amelia   Updated 3 days ago   4 Most recent comment from Uroš Jovanović:Hello Francisco, Thank you for the update on this. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside� ... manson recaptcha support   Amelia   Updated 3 days ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. We do not have any other option at this time perhaps you can use some membership plugin ... Trevor Peach Blocking specific days and hours   Amelia   Updated 3 days ago   30 Most recent comment from Stefan Petrov:Hi Trevor, When you have several questions or issues that are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions tha ... MITSUHIRO SUNADA Customer can't make a reservation and the invitation email   Amelia   Updated 3 days ago   36 Most recent comment from Stefan Petrov:Hi MITSUHIRO SUNADA, That's great to see. Not sure if it's related, but great to see that everything is working properly now. I already answered your other ticket. Greetings and have a nice ... Ines Settings   Amelia   Updated 3 days ago   2 Most recent comment from Stefan Petrov:Hello Ines, Thanks for reaching out to us. Unfortunatelly, currently, Amelia doesn't offer the option for monthly payments. Instead, you can configure the recurring appointments option or you can ... Francesca Kendall Upgraded and whole site Amelia crashed   Amelia   Updated 3 days ago   3 Most recent comment from Marko Davidović:Hello again, We just found your credentials on some other ticket and we checked this and we do not see any issues as you can see in the screenshots  As far as we can see all is working fine. Should ... Joe Summerfield Events Capacity/Bookings   Amelia   Updated 3 days ago   2 Most recent comment from Stefan Petrov:Hello Joe, Thanks for reaching out to us. You can hide/disable this in Customize settings. So, Customize / Event List v2 / Event Info / Options Andreas Marks Step-by-Step Booking Form 2.0 - Calendar view   Amelia   Updated 3 days ago   4 Most recent comment from Marko Davidović:Hello again, You need to turn off this for each booking form. So if you are using catalog booking form you need to set this in catalog form not in Amelia step by step. Make sure that you have turned o ... ABDUL ZAKARIYA Notifications test email not working   Amelia   Updated 3 days ago   22 Most recent comment from Marko Davidović:Hello again, We went on your site and we have upgraded Amelia to latest version once we purged the cache all is working fine and we can create new event without any issue As far as we can see all is ... Talha Zahid About Custom Fields and SMS costs   Amelia   Updated 3 days ago   2 Most recent comment from Marko Davidović:    Hello there, Thank you for reaching out to us. Cost of SMS is $0.0786 You can add custom fields to a booking just by creating them  When you upgrade license this is not done automatically you n ...