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Public Tickets

Christian Sidebar Auto-Collapsing in Customer Portal   Amelia   Updated 5 days ago   4 Most recent comment from Marko Davidović:Hello again, Please send us exact name of the page and URL where this happens so that we an check  2. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so ... Sergio Urcelay Packages   Amelia   Updated 1 week ago   23 Most recent comment from Stefan Petrov:Hello Sergio, No problem at all, these caching issues are giving customers problems when they upgrade their licenses. For some reason, sometimes the features are not visible until you clear the cache/ ... Jbari Magid Need to Differentiate Fully Booked Days from Closed Days on Amelia Calendar   Amelia   Updated 1 week ago   4 Most recent comment from Stefan Petrov:Hi Jbari, For this use case, it can be changed with custom CSS code, but we would need the page where the booking form is located with one day (at least) fully booked. We would need to change the elem ... Clément WPRocket incompatibility   Amelia   Updated 1 week ago   4 Most recent comment from Uroš Jovanović:Hello Clément, Thank you so much for taking the time to share your solution! We truly appreciate your understanding and patience. Your suggestion to use Perfmatters alongside WP Rocket is fantastic a ... krisna purbaya make notification by gender   Amelia   Updated 1 week ago   2 Most recent comment from Marko Davidović:Hello again, We have replied to your other ticket for the same question so we can continue our correspondence there. We wish you all the best and hope you have a wonderful day ahead.  Marco Schnyder Date Format display backend not working properly   Amelia   Updated 1 week ago   12 Most recent comment from Stefan Petrov:Hi Marco, Its recommended to use the default time and date format in Wordpress, since Amelia doesn't have its own date and time format. Since you can configure any custom date format, Amelia is n ... Charles Step by step booking for events   Amelia   Updated 1 week ago   4 Most recent comment from Stefan Petrov:Hi Charles, You can use WebHooks or API's, but, unfortunately, we would not be able to provide assistance, because at this moment we don't do customizations.  Krishna Temple Notification   Amelia   Updated 1 week ago   8 Most recent comment from Stefan Petrov:Hi Krishna, Thanks for the access. I've made a test booking now. Unfortunatelly, I wasn't able to reproduce the issue since the notifications are working properly. Here are the screenshots o ... Rasmus Subscription change   Amelia   Updated 1 week ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Downgrade is not possible what you can do is you can cancel current license and when it expired you can purchase new license that suits your needs. Your ... stefano roveda WP Hooks, object structure   Amelia   Updated 1 week ago   2 Most recent comment from Uroš Jovanović:  Good evening, To work with Amelia's hooks and filters like amelia_before_cf_added_filter, it's helpful to review the plugin's source code directly, as Amelia’s documentati ... Markus Größing Amelia Manager Role see UTC time and not local time as Amelia Employee   Amelia   Updated 1 week ago   14 Most recent comment from Uroš Jovanović:Hello Markus, A new Amelia update will be released on Tuesday and it will be resolved with that version of the plugin. I appreciate your patience. Dima Vaneva Issue Syncing Amelia Plugin with Outlook Calendar   Amelia   Updated 1 week ago   4 Most recent comment from Uroš Jovanović:Hello Dima, Glad to hear that you found the solution and made such a decision, Please let me know if you have any other questions. Elizabeth Pont Can't block Sunday'sClosed   Amelia   Updated 1 week ago   3 Most recent comment from Uroš Jovanović:Hello Elizabeth, Glad to hear that you found the solution for this. I will have this ticket closed now. Hal Rose Customer Account   Amelia   Updated 1 week ago   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. There is no such option this would be some sort of membership feature and Amelia does not have that. In Amelia it work like this. You create a page wi ... Martin Translation can't be saved   Amelia   Updated 1 week ago   17 Most recent comment from Marko Davidović:Hello again, Yes, I agree and I will forward this to appropiate sector and you are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request ...