Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hello,
In a past 2 month my client contacting me for the issue is on and off with Amelia booking. Yesterday she send the email with current iisues:
• Each time entering the system whether admin or any user it doesn’t open the bookings but shows an empty system stating no bookings. It also glitches each time trying to add a booking via inside system.
• The website bookings are constantly stuck at the time choosing point or payment page. It would again work as a “waiting timer” but not take the page to the forward action.
For the glish i been fixed at the time. But appearantly it was only for a day. and the issue was still going. What is the problem? Is any chance to refresh the system. As they cant to follow the bookings, clients.
Thank you for the answer
Attached files: FireShot Capture 022 - Booking - Glam in Bristol - [glamincbristol.com].png
df594417-7139-4651-8ded-9d4e7089d348.jfif
ff4fb166-8431-4283-ab0f-74bd7ded3dec.jfif
Hi Irena,
Thanks for reaching out and for the details provided.
To better understand what might be causing these issues, could you please check if there are any errors showing in the browser’s developer console when the problem occurs (for example, when trying to load bookings or move past the payment step)? This can give us more insight into what’s going wrong behind the scenes.
Let us know what you find, and we’ll take it from there!
Kind Regards,
Uros Jovanovic
[email protected]
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Hello,
Can you check from admin please? as its error when trying to load bookings.
Hello Irena,
Thank you for the update on this.
Please test it out now and let me know if it works or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables