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Public Tickets

Rachel Event showing on Frontend is not showing up on the backendClosed   Amelia   Updated November 26, 2020 at 12:59pm   2 Most recent comment from [deleted]:Hello Rachel, Thank you for your purchase.The timezone that you choose in your WordPress general settings applies to Amelia as well, so the timezone that you set there is the timezone for Amelia back ... Pawel Buslowski Manual and recurring booking problemClosed   Amelia   Updated November 26, 2020 at 12:37pm   8 Most recent comment from Aleksandar Vuković:You're welcome, PawelGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jrm57 PaypalClosed   Amelia   Updated November 26, 2020 at 11:51am   6 Most recent comment from [deleted]:Hi Jeremy, We tried your website as well, but it redirects properly to PayPal, no errors occur in the process. I am not sure how exactly to reproduce the issue , so we could see when and why it happ ... Gem Zoom integration passcodeClosed   Amelia   Updated November 26, 2020 at 10:30am   2 Most recent comment from Aleksandar Vuković:Hello GemThank you for your purchase, and for letting us know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Richard England-Lee allowing for time during a serviceClosed   Amelia   Updated November 25, 2020 at 9:02pm   2 Most recent comment from [deleted]:Hello Richard,Thanks for your question.I am afraid there is only an option to specify an extras to prolong a booking, e.g. additional services. Otherwise, the feature you are requesting is not availa ... Tim Max number of people to bring and price stays the sameClosed   Amelia   Updated November 25, 2020 at 7:53pm   2 Most recent comment from [deleted]:Hello Tim,Thanks for your message.I am afraid Amelia doesn't have this facility at the moment. Sorry.You can submit this as a feature request here:https://wpamelia.cnflx.io/boards/feature-request ... Wild Olive Company search by locationClosed   Amelia   Updated November 25, 2020 at 4:39pm   4 Most recent comment from [deleted]:Hi there, Unfortunately, that can't be achieved in the Search view of Amelia , the views can't be customized. You can check if the step by step booking view would be more suitable for your ... Al Amelia not loadingClosed   Amelia   Updated November 25, 2020 at 4:34pm   4 Most recent comment from [deleted]:Hi Al,Glad to see you managed to find the a solution to the issue you had, thank you for letting us know. You can  find all of the shortcodes for Amelia that you can use on your pages here. If you ... Koch Payment methodClosed   Amelia   Updated November 25, 2020 at 2:22pm   4 Most recent comment from Aleksandar Vuković:Thanks for letting us know the issue is resolved Koch.When using Stripe or PayPal through Amelia, the most important thing to mention is that Amelia only connects your existing account, and there are ... Gary IntegrationClosed   Amelia   Updated November 25, 2020 at 1:34pm   2 Most recent comment from [deleted]:Hello Gary, We don't have such integration planned for now for Amelia, you can suggest it as a feature request here. Customers can provide additional information directly in Amelia, using Custo ... Patrick McCormick Pre-scheduling and user changesClosed   Amelia   Updated November 25, 2020 at 12:26pm   2 Most recent comment from [deleted]:Hello Patrick, There isn't a possibility for sending URLs to users with some customer/appointment parameter in them with Amelia's built-in features. You can check out the front-end Customer ... Samuel add new employeeClosed   Amelia   Updated November 25, 2020 at 10:41am   4 Most recent comment from [deleted]:Hi Samuel,You need to remove the tags to get the CSS, I sent you HTML code, so this is why you have the errors there. So, the CSS should be:  .el-form-item.am-select-employee-option {display:none;} Roshan Sujeebun how to duplicate an existing appointmentClosed   Amelia   Updated November 25, 2020 at 9:40am   7 Most recent comment from Roshan Sujeebun:Hi DenThank you so much for this update.Thank you & kind regardsRoshan  Davide Not in officeClosed   Amelia   Updated November 24, 2020 at 11:32pm   2 Most recent comment from [deleted]:Hello Davide,Thanks for your message.You can only use a special day feature in Amelia to hid certain hours.In terms of communication this to your customers, I am afraid you would need to put a notice ... Callie Wordpress multisiteClosed   Amelia   Updated November 24, 2020 at 10:36pm   2 Most recent comment from [deleted]:Hello Callie,Thanks for your message.Yes, our plugin is compatible for using in a multisite environment. Each site will have separate settings and back-end pages for our plugin.You should have a separ ...