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Public Tickets

Paul Blanc Appointment rejected and paymentClosed   Amelia   Updated December 2, 2020 at 11:55am   2 Most recent comment from [deleted]:Hello Paul, Thank you for your purchase. There isn't a possibility for refunds in Amelia, so in any case , if you need that, you would need to process the refunds manually in the payment metho ... Frances Evans QuestionsClosed   Amelia   Updated December 2, 2020 at 9:33am   2 Most recent comment from Aleksandar Vuković:Hello FrancesThank you for your purchase.1. Correct - booking multiple time slots or dates in one booking session is not possible, unless you're using the Recurring appointments.2. To change t ... Nicky Website Set Up helpClosed   Amelia   Updated December 1, 2020 at 11:38pm   2 Most recent comment from [deleted]:Hi Nicky,Thanks for your message.I am afraid it's not possible with appointments. You may consider events instead.https://wpamelia.com/events/ Raul 2 clients with same emailClosed   Amelia   Updated December 1, 2020 at 11:10pm   3 Most recent comment from [deleted]:If not, you need to disable the option Check customer's name for existing email when booking in Amelia -> Settings -> Roles settings -> Customer, and the form won't check if the name is t ... Sara Beltran Beltran Sancho not working new wodpressClosed   Amelia   Updated December 1, 2020 at 11:07pm   2 Most recent comment from [deleted]:Hi Sara,Thanks for your message.Can you specify the name of that theme?Can you share a screencast of the issue. Marine Notification AmeliaClosed   Amelia   Updated December 1, 2020 at 11:04pm   2 Most recent comment from [deleted]:Hello Marine,Thanks for your message.Do you have the same issue with other clients? Alex Why there is recurring payment!?Closed   Amelia   Updated December 1, 2020 at 8:24pm   7 Most recent comment from Aleksandar Vuković:Thank you Joe.William, Joe said exactly what I would. The screenshot was made before the Black Friday deal, and that will also be the price for the Developer Lifetime license after the deal is over ... Klaus Patzak Multilingual Email TemplatesClosed   Amelia   Updated December 1, 2020 at 8:21pm   2 Most recent comment from [deleted]:Hello Klaus,Thanks for your message.I am afraid there is no option to translate email templates in this case. You would need to set up multiple sites for this. Larry Mengerink InstallationClosed   Amelia   Updated December 1, 2020 at 8:10pm   6 Most recent comment from Aleksandar Vuković:Thank you for letting us know, LarryIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Nicky Booking issuesClosed   Amelia   Updated December 1, 2020 at 4:52pm   2 Most recent comment from [deleted]:Hello Nicky, Thank you for your purchase. The time slots for booking are configured by the employees' work hours. If you configured the employees' hours please check if the service duratio ... Lukas Huggenberg Customers viewClosed   Amelia   Updated December 1, 2020 at 4:27pm   12 Most recent comment from [deleted]:Hi Lukas, You are welcome. Glad to see the issue is gone, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Marcel Geschwill Import Data & QuestionsClosed   Amelia   Updated December 1, 2020 at 2:42pm   2 Most recent comment from [deleted]:HI Marcel Geschwill,Thank you for your purchase. There isn't a possibility of importing appointments into Amelia with its current features, unfortunately. You need to change the time format in ... Maurizio Panese Email Attachment PlaceholderClosed   Amelia   Updated December 1, 2020 at 2:37pm   4 Most recent comment from [deleted]:You are welcome, Maurizio. You can see the custom fields in the back-end of Amelia, on the Amelia -> Appointments page - when you click on one appointment there, information about that appointment wil ... hui wang IntegrationClosed   Amelia   Updated December 1, 2020 at 2:28pm   2 Most recent comment from Aleksandar Vuković:Hello hui wangThank you for your purchase.For the booking form to load, you need to add an Employee, create a Category and a Service, and assign the employee to that service. This is the most common r ... Jeffrey Upgrade my license to lift time at Blak Friday priceClosed   Amelia   Updated December 1, 2020 at 1:48pm   4 Most recent comment from Aleksandar Vuković:Thank you, JeffreyI issued a refund request for the Basic license, and you should receive it in 5 - 7 business days.