Public Tickets
Leanne Bird
Email notificationsClosed
Amelia
Updated November 24, 2020 at 10:26pm
2
Most recent comment from [deleted]:Hello Leanne,Thanks for your message.Since the emails are often flagged as spam/junk. You can try with one of the other options, please check out the notification settings instructions here.
Brandon Stone
Change Calendar ViewClosed
Amelia
Updated November 24, 2020 at 10:13pm
2
Most recent comment from [deleted]:Hello Brandon,Thanks for your message.The only available calendar views that we have can be found on our demo sites
https://wpamelia.com/demos/
There is no option to change the design of them at th ...
JUN
attendees custom fields LOSTClosed
Amelia
Updated November 24, 2020 at 4:59pm
13
Most recent comment from [deleted]:Thank you, JUN. The custom fields answers are saved in the database, they are just not showing up in the back-end, unfortunately. And this happens when all of the events are over so the custom fields ...
Mohamed
Amelia payment configuration ( for akomdelivery.com)Closed
Amelia
Updated November 24, 2020 at 2:17pm
4
Most recent comment from [deleted]:Hi Mohamed, The PayPal error messages is this one :
{"name":"AUTHENTICATION_FAILURE","message":"Authentication failed due to invalid authentication credentials or a missing Authorization header."," ...
Wild Olive Company
eventsClosed
Amelia
Updated November 24, 2020 at 1:37pm
2
Most recent comment from [deleted]:Hello Wild Olive Company, Thank you for your purchase. Could you please tell me have you configured the events per our instructions and added the [ameliaevents] shortcode to one of the pages on yo ...
Gillian Brennan
Amelia - customer appointmentsClosed
Amelia
Updated November 24, 2020 at 12:57pm
4
Most recent comment from [deleted]:You are welcome, Gillian.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Dylan Fleming
Remove Employees sectionClosed
Amelia
Updated November 24, 2020 at 12:27pm
2
Most recent comment from Aleksandar Vuković:Hello DylanIf you have multiple employees assigned to your services, the employee drop-down will be present.You can hide it with some custom CSS, though:
div.am-select-service > form > div.el-form-ite ...
theappointmentroom
Amelia/ woo commerceClosed
Amelia
Updated November 24, 2020 at 12:00pm
2
Most recent comment from [deleted]:Hello there, Thank you for your purchase. Probably the change you made for this to happen but I wanted to disable the shop page as the products are appointments and not actual productscaused the is ...
Jennifer Holm
Payments will not go throughClosed
Amelia
Updated November 24, 2020 at 11:31am
2
Most recent comment from [deleted]:Hello Jennifer,
Please check the Client ID and Secret you provided for PayPal and the keys added for Stripe, if they are correct, and check if you provided the correct credentials for the enabl ...
Giovanni
Modifica CSSClosed
Amelia
Updated November 24, 2020 at 11:19am
2
Most recent comment from Aleksandar Vuković:Hello GiovanniCan you please provide me a link to the page, so I can inspect this, and see what custom CSS you can use to increase the font?
Jonathan Waters
ModificationsClosed
Amelia
Updated November 24, 2020 at 10:07am
4
Most recent comment from [deleted]:Hi Jonathan,
You mentioned using the Catalog view, so this was CSS for that view, for the Extra information part.
If you use the step by step booking view, or you want to hide the Duration info ...
Mari Pfeiffer
Employees can't always see their Events in AmeliaClosed
Amelia
Updated November 23, 2020 at 11:03pm
5
Most recent comment from [deleted]:Hi Mari,No worries at all, my tech team is helping me with such a detailed replies. I wanted to confirm whether you still have any issues?
Sunna Einarsdóttir
TranslationClosed
Amelia
Updated November 23, 2020 at 10:57pm
4
Most recent comment from Aleksandar Vuković:Awesome SunnaThanks in advance!
Jessy
Google calendar issueClosed
Amelia
Updated November 23, 2020 at 7:56pm
2
Most recent comment from [deleted]:Hello,Thank you for getting in touch.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the tim ...
Mike
Recurring custom fieldsClosed
Amelia
Updated November 23, 2020 at 5:40pm
6
Most recent comment from [deleted]:We haven't had planned to change this for now, as this wasn't requested by our users so far, but I will add it to our feature requests list, so it can be considered for implementation in t ...