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Public Tickets

Martin Custom Fields AnalysisClosed   Amelia   Updated November 28, 2020 at 12:19am   2 Most recent comment from [deleted]:Hello Martin,Thank you for your message.I am afraid custom fields can't be analysed in the backend, it's just a plain text.You can submit this as a feature request here:https://wpamelia.cnfl ... Clara number of peopleClosed   Amelia   Updated November 27, 2020 at 11:17pm   2 Most recent comment from [deleted]:Hello Clara,Thanks for your message.This information in the WooCommerce Cart and Checkout pages can't be hidden with CSS, unfortunately. Each line is just a paragraph in the Product description ... Tomasz Aleksandrzak Stipe payment typeClosed   Amelia   Updated November 27, 2020 at 10:08pm   2 Most recent comment from [deleted]:Hello Tomasz,The Stripe integration in Amelia works for cards only. There isn't a possibility to use some other payment methods there (which would require redirection to another website/stripe o ... Deborah Bulling set up questionsClosed   Amelia   Updated November 27, 2020 at 4:43pm   15 Most recent comment from Aleksandar Vuković:You're welcome DeborahGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Michel Setting questions about amneliaClosed   Amelia   Updated November 27, 2020 at 1:18pm   2 Most recent comment from Aleksandar Vuković:Hello MichelThank you for your purchase.You can set the default service duration to be 1h, but add an hour-long extra, so when a service is booked, it can be prolonged for another hour.As for overlapp ... Charlie Kew Customer RegistrationClosed   Amelia   Updated November 27, 2020 at 1:01pm   6 Most recent comment from [deleted]:You are welcome, Charlie. Customers' info are pre-filled in the form, yes, when they are logged in to the panel or to WP, but there isn't a possibility for custom fields to be pre-filled - ... Curtis Calendar update issueClosed   Amelia   Updated November 27, 2020 at 12:55pm   4 Most recent comment from [deleted]:Hello Curtis, This is the way how Google sync in Amelia is implemented and working , employee change in Amelia can't update the Google events, and at the moment there isn't anything that c ... Liana Ravek How to make event times half pastClosed   Amelia   Updated November 27, 2020 at 12:34pm   6 Most recent comment from [deleted]:Thank you , Liana. I logged in and as I can see you have the same events twice on these dates in the back-end as well, and this is why they are shown like that on the front-end. Please look at the ... Manon copy eventClosed   Amelia   Updated November 27, 2020 at 11:26am   6 Most recent comment from Aleksandar Vuković:You're welcome, ManonIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Aline layoutClosed   Amelia   Updated November 27, 2020 at 9:39am   2 Most recent comment from Aleksandar Vuković:Hello AlineIssues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you please change the theme and see ... Badr Lamraoui SMS notifications not workingClosed   Amelia   Updated November 27, 2020 at 9:25am   8 Most recent comment from Aleksandar Vuković:That should work, Badr, I don't know what's going on.If you can provide me FTP access credentials, and keep the WP-admin credentials active, I can forward the issue to our developers, for ... Marc Kilian Appointment packagesClosed   Amelia   Updated November 26, 2020 at 11:22pm   4 Most recent comment from [deleted]:Hi Marc,Thanks for your feedback. Have a lovely day. Alexandre advance paymentClosed   Amelia   Updated November 26, 2020 at 8:49pm   2 Most recent comment from [deleted]:Hello Alexandre,Thanks for your message.I am afraid it's not available in Amelia at the moment, sorry. Amanda Employees, Capacity & ImagesClosed   Amelia   Updated November 26, 2020 at 6:16pm   4 Most recent comment from [deleted]:Hello Amanda,Please, can you send us the URL of the page where you have the Amelia booking form, and, if possible, please send screenshots what (where) exactly you need to hide elements, so we ca ... Kayla Boddy Issues with Amelia back end featuresClosed   Amelia   Updated November 26, 2020 at 1:47pm   2 Most recent comment from Aleksandar Vuković:Hello KaylaWhen you disable "Show service on site" slider, you should still be able to book it from back-end. See my example:It's hidden from front-end:But still bookable from back-end:Do you hav ...