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Public Tickets

Sylvain General settings : minimum time required before a reservationClosed   Amelia   Updated February 1, 2021 at 1:04pm   3 Most recent comment from Aleksandar Vuković:Hello SylvainCan you please access the Service which is available for booking within the defined time that should not be booked?Then, when you access the service, go to Settings tab, and in there chec ... Gerrit van Maarleveld Amelia dissapearedClosed   Amelia   Updated February 1, 2021 at 12:59pm   4 Most recent comment from Aleksandar Vuković:Thanks, GerritWe're aware of the issue with LMS plugins. The issue with those plugins, however, is resolved by deactivating "Use already loaded vue" slider in Amelia/Customize section.If that doe ... Crispino Santamaria Mobile displayClosed   Amelia   Updated February 1, 2021 at 12:13pm   4 Most recent comment from [deleted]:You are welcome, Crispino. Glad to see that, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Media Pons Color and Font changes on Customize page not working!Closed   Amelia   Updated February 1, 2021 at 12:12pm   3 Most recent comment from [deleted]:Hello Media Pons, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends. For some reason it looks like the Amelia CSS is not created in the installation pr ... JOE WAGNER PayPal IntegrationClosed   Amelia   Updated February 1, 2021 at 12:12pm   4 Most recent comment from Aleksandar Vuković:Hello again Joe.No, I mean access the Service, then when it opens up go to Settings/Payments:So, when you access Amelia/Services; click on the service and navigate to the Settings tab. In there check ... Sandra Karner GDPRClosed   Amelia   Updated February 1, 2021 at 11:14am   2 Most recent comment from [deleted]:Hello Sandra, Apologies for replying a bit later, we don't work on weekends.We don't have such documentation, unfortunately. We don't save any data on our side from your website, ever ... christian Selection of several services in a single reservationClosed   Amelia   Updated February 1, 2021 at 11:10am   2 Most recent comment from [deleted]:Hi Christian, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.There isn't such possibility in Amelia with its current features, unfortunately, ... Gerdy availability doesn't showClosed   Amelia   Updated February 1, 2021 at 10:50am   4 Most recent comment from Aleksandar Vuković:You're welcome, GerdyIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Daniel Bridge Calender "Current Day" blends inClosed   Amelia   Updated February 1, 2021 at 10:13am   2 Most recent comment from [deleted]:Hi, Daniel!Sorry for the delayed response, we don't work on weekends.And thank you for choosing Amelia!As far as I understand, you want the date to be highlighted as it is on our demo site. For t ... Vicky Hope SuggestionClosed   Amelia   Updated February 1, 2021 at 10:09am   3 Most recent comment from Vicky Hope:Done! Thank you. Denis Berkovich Source CodeClosed   Amelia   Updated February 1, 2021 at 9:58am   4 Most recent comment from Aleksandar Vuković:I'm sorry to hear you won't be using the plugin after purchase, DenisWe don't have white-label at the moment, so I cannot send you the source code of the full version of the plugin. I ... Dean Sauls Users having issues logging in to register for eventClosed   Amelia   Updated February 1, 2021 at 9:41am   2 Most recent comment from [deleted]:Hello Dean Sauls, Apologies for replying a bit later, we don't work on weekends. You should disable the option Check customer's name for existing email when booking in Amelia -> Settings - ... GAreth VAT receiptsClosed   Amelia   Updated February 1, 2021 at 9:38am   2 Most recent comment from [deleted]:Hi Gareth,Apologies for replying a bit later, we don't work on weekends.There isn't a possibility of adding VAT to prices in Amelia with its current built-in features, unfortunately. You can ... Vivien Feld How to sort the PackagesClosed   Amelia   Updated February 1, 2021 at 9:34am   2 Most recent comment from [deleted]:Hello Vivien,Apologies for replying a bit later, we don't work on weekends.The sorting of services/packages in the back-end doesn't apply to the front-end , unfortunately. There isn't ... Pippa Subscription CancellationClosed   Amelia   Updated February 1, 2021 at 9:33am   2 Most recent comment from [deleted]:Hi Pippa, Apologies for replying a bit later, we don't work on weekends. If you cancel your subscription you won't loose any data nor settings in Amelia, in this case you won't receiv ...