Public Tickets
Frédéric Prud\'homme
Duration of a service according to the employeeClosed
Amelia
Updated April 26, 2021 at 1:10pm
2
Most recent comment from [deleted]:Hi Frédéric,thank you for reaching out to usAs the service duration needs to be predetermined, I'd suggest that you can add an Extra to the service to be able to extend it when needed.Extra wi ...
Aynee
TranslationClosed
Amelia
Updated April 26, 2021 at 12:43pm
2
Most recent comment from Aleksandar Vuković:Hello AyneeUnfortunately, something like this cannot be done. The strings you translate are often repeated in many segments of the plugin, so changing the text will change it everywhere these strings ...
Christian Vhenten
technical doc about hooksClosed
Amelia
Updated April 26, 2021 at 12:39pm
2
Most recent comment from Aleksandar Vuković:Hello cvhentenUnfortunately, we don't yet have developer documentation for Amelia. That's something that's going to be added in the future, but at the moment it doesn't exist.
JS f ...
Adam O.
SMS notifications still not sending, added ip.Closed
Amelia
Updated April 26, 2021 at 11:23am
6
Most recent comment from [deleted]:Thank you for letting me know, Matt.I apologize for the later response, as we don't work on weekends.Please kindly open a new ticket, so that we can proceed with resolving your issue (it is neces ...
Danylo Vakhnenko
Html notifications possible?Closed
Amelia
Updated April 26, 2021 at 9:58am
2
Most recent comment from [deleted]:Hi Danylo,thank you for reaching out to us; I apologize for the later response, as we don't work on weekends.HTML isn't supported in email notifications in Amelia with its current built-in ...
Josephine
Customer AccountsClosed
Amelia
Updated April 26, 2021 at 9:30am
2
Most recent comment from Aleksandar Vuković:Hello JosephineThank you for your purchase.When you're testing the plugin from the front-end, please don't use the same email you're using as an Admin of the site. Also, it's not r ...
Richard
Option hidden beyond the screen on mobileClosed
Amelia
Updated April 26, 2021 at 8:19am
7
Most recent comment from Aleksandar Vuković:You're welcome, RichardIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Alejandro Yanaculis
Custom field formattingClosed
Amelia
Updated April 26, 2021 at 7:50am
2
Most recent comment from Aleksandar Vuković:Hello AlejandroAt the moment, you can only rearrange the custom fields in Amelia/Customize/Custom fields, but it would not take the entire section of the form (2 columns).At the moment (without rearr ...
Rolando Rodriguez
IMPORTANT !! Amelia not working for free events or servicesClosed
Amelia
Updated April 26, 2021 at 7:22am
17
Most recent comment from Aleksandar Vuković:Thank you very much, RolandoWe appreciate that very much.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Sara Beltran Beltran Sancho
customer porfileClosed
Amelia
Updated April 26, 2021 at 7:07am
6
Most recent comment from Aleksandar Vuković:If you enable the phone to be a mandatory field, your new customers will be saved with that phone number, so they would not need to add it, but the directions would have to be added each time.
Your ex ...
Ahmad Abdullahi Ahmad
DEPOSIT PAYMENTClosed
Amelia
Updated April 26, 2021 at 7:02am
2
Most recent comment from Aleksandar Vuković:Hello AhmadThank you for your suggestion, we will forward it to our developers. At the moment, deposit payments are fixed, and if enabled they will be mandatory.The feature was based on our users' ...
Joseph Benson
Payment MethodClosed
Amelia
Updated April 26, 2021 at 6:58am
4
Most recent comment from Aleksandar Vuković:You're welcome, JosephThat other ticket is assigned to one of my colleagues, Liza, and she responded earlier today. Please check out that ticket now.
Philippe Weickmann
Following an update, my appointments do not appear anymore.Closed
Amelia
Updated April 25, 2021 at 9:07pm
3
Most recent comment from [deleted]:Hi, Anne!I apologize for the delayed response, we don't work on weekends. Could you please provide us with temporary a WP Admin login, FTP and database access, so we will look into the issue fro ...
David Serey
Multiple people appointmentsClosed
Amelia
Updated April 25, 2021 at 8:22pm
2
Most recent comment from [deleted]:Hi, David!Sorry for the delayed response.And thank you for choosing Amelia.At the moment, it can't be achieved with the current built-in features in Amelia since each Service can have only one pr ...
Daniel
Cross Days OffClosed
Amelia
Updated April 25, 2021 at 8:16pm
2
Most recent comment from [deleted]:Hi, Daniel!Sorry for the delayed response.And thank you for choosing Amelia.Days off can be automatically crossed out if you use the Step-by-step booking view. Unfortunately, with other views, it' ...