As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Lindi Janse van Rensburg email templates goneClosed   Amelia   Updated July 13, 2021 at 9:52am   3 Most recent comment from [deleted]:Hi LindiThank you for reaching out to us.This usually happens if you have a language checking tool, like "Gramarly" or "LanguageTool" installed on your browser. When you get to the Notifications page ... Kevin Boonekamp Designated confirmations per eventClosed   Amelia   Updated July 13, 2021 at 9:40am   3 Most recent comment from Kevin Boonekamp:Hi Lisa,Thanks for the quick reply! 8 weeks is more than perfect, we still need some time to implement the workflow.Looking forward to the update! Hussnain Email notifications now showing body textClosed   Amelia   Updated July 13, 2021 at 9:06am   12 Most recent comment from [deleted]:That's great! I'm glad I could help.Please feel free to contact us if you have any other questions.Best Regards.  Ali Raza Outlook Integration with EmployeesClosed   Amelia   Updated July 13, 2021 at 8:57am   4 Most recent comment from [deleted]:Hi Ali,that is good to hearIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. TAFF Booking Without Specifying EmployeeClosed   Amelia   Updated July 13, 2021 at 8:42am   5 Most recent comment from [deleted]:Hi, TAFF,Thank you for choosing Amelia.Julio is absolutely right: since there's no such an option in Amelia at the moment, it can be achieved only with a workaround. So, you can create a "dummy e ... Tomoya Shirai Display after updateClosed   Amelia   Updated July 13, 2021 at 8:22am   9 Most recent comment from Tomoya Shirai:Hi, Blaženka.Thank you for your continued support. DoQtor Staging SiteClosed   Amelia   Updated July 13, 2021 at 8:16am   2 Most recent comment from [deleted]:Hi there,thank you for reaching out to usYou can use Amelia on the staging site, sure! GHENAM Export DataClosed   Amelia   Updated July 13, 2021 at 7:47am   2 Most recent comment from [deleted]:Hi GhenamThank you for reaching out to us.Other than cloning your website, there's a way to migrate only Amelia's database tables. There are around 47 tables with wp_amelia_ prefix that need ... Anton Recipts when paying via StripeClosed   Amelia   Updated July 12, 2021 at 10:52pm   2 Most recent comment from [deleted]:Hi, Anton,Thank you for choosing Amelia.I'm afraid, at the moment invoices are not included in built-in Amelia's features.It is only possible to send invoices if you use our integration wit ... Russell Chau Unable to make an reservationClosed   Amelia   Updated July 12, 2021 at 10:17pm   4 Most recent comment from [deleted]:Hi, Russell,Sorry to hear that.Could you please clarify if this issue occurs with all the Services or only with specific ones?Also, please provide us with a temporary WP Admin login, so we will be abl ... Garion Bracken Email placeholder last 4 digits on cardClosed   Amelia   Updated July 12, 2021 at 9:26pm   2 Most recent comment from [deleted]:Hi, Garion,Thank you for choosing Amelia.At the moment, Amelia doesn't have access and doesn't store payment details of a Customer, therefore it can't be achieved with current built-in ... Samer Hassan 4.1 is blocking all frontend short codesClosed   Amelia   Updated July 12, 2021 at 7:09pm   9 Most recent comment from Konata:Thank you Samer.It worked!!  Mark Employee ViewClosed   Amelia   Updated July 12, 2021 at 2:03pm   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Mohammed Al Ragom Zoom IntegrationClosed   Amelia   Updated July 12, 2021 at 11:51am   3 Most recent comment from [deleted]:Hi MohammedThank you for reaching out to us.This can't be hidden with any settings from within the plugin, but you can add some custom CSS on the Employee Panel page: div.am-cabinet-profile__zo ... Angel Gonzalez Feat requestClosed   Amelia   Updated July 12, 2021 at 11:46am   4 Most recent comment from [deleted]:You are most welcomeIf there is anything else we can assist you with please don't hesitate to open a new ticket.Have a wonderful day!