Okay

Public Tickets

Ross Hutchinson Event with appointment bookingClosed   Amelia   Updated March 26, 2021 at 1:09pm   2 Most recent comment from Aleksandar Vuković:Hello RossYou will most likely need to create a service that lasts 30 minutes.To do that, make sure the Default Time Slot Step in Amelia's Settings is a number with which 30 can be divided by (5, ... Dennis van den Berg Mac height list of itemsClosed   Amelia   Updated March 26, 2021 at 12:18pm   2 Most recent comment from Aleksandar Vuković:Hello MatyasThis can only be achieved with some custom CSS, and it's not included in the plugin's settings. This would fall under custom work, and support only refers to advice. Dan Leary Monthly membership fee, but unlimited booking for datesClosed   Amelia   Updated March 26, 2021 at 12:01pm   2 Most recent comment from Aleksandar Vuković:Hello DanThank you for your purchase.This cannot be done with the Basic license, that you currently have. In Pro and Developer licenses, there's a new feature - Packages. You can set "Period ava ... Rogier van der Heide upgradeClosed   Amelia   Updated March 26, 2021 at 11:56am   2 Most recent comment from [deleted]:Hi, Rogier!Thank you for your inquiry.Yes, if you upgrade the license, you will have to pay only the difference between the two licenses that will be calculated respectively (so, the time you were usi ... Morgan Coding CustomizationClosed   Amelia   Updated March 26, 2021 at 11:24am   2 Most recent comment from [deleted]:Hi, Morgan!Thank you for choosing Amelia.What can be done from our side to achieve that: you can use the Company's name instead of your real name since you're the only Employee. Also, we can ... ed houston the hourglass to load appt. booking just spinsClosed   Amelia   Updated March 26, 2021 at 11:06am   4 Most recent comment from Aleksandar Vuković:Thank you, Ed, for letting us know that you were able to resolve the issue.Sarah, these issues usually happen if you failed to create a category, a service or an employee. If you have all those create ... Tim Booking twice weekly appointments on a monthly basisClosed   Amelia   Updated March 26, 2021 at 10:18am   2 Most recent comment from [deleted]:Hi Tim,thank you for reaching out to us!I think this combination was not inquired about yet, Tim; thank you for trying to find a similar ticket.Unfortunately, at the moment, Amelia doesn't have a ... James Upgrade CostClosed   Amelia   Updated March 26, 2021 at 10:09am   2 Most recent comment from [deleted]:Hi James,thank you for reaching out to us!Refund was issued in the amount of 18.56 (you have been using Basic for 249 days, so we could refund only 116 days left) to the Pro license; Basic license s ... Max Cowan Limit number of bookings per user per weekClosed   Amelia   Updated March 26, 2021 at 9:37am   4 Most recent comment from [deleted]:Hello Ricardo, This feature isn't planned yet, so for now we can't say  if and when it could be implemented, unfortunately. You can suggest it as a feature request here, or if there is suc ... Tim Services / categories / employees appearing to disappearingClosed   Amelia   Updated March 26, 2021 at 8:28am   2 Most recent comment from Aleksandar Vuković:Hello TimThank you for your purchase, and for this heads-up to other customers.Something like this can only happen if you book an appointment from front-end while you're still logged into your A ... Jacob Eggebeen WooCommerce IncompatibilityClosed   Amelia   Updated March 25, 2021 at 10:43pm   2 Most recent comment from [deleted]:Hi, Jacob!Thank you for choosing Amelia.Unfortunately, Amelia is not compatible with the Deposit plugin. Amelia creates appointments if the status in Woo is on hold, completed, or processing. That� ... Scott Lacey failed updateClosed   Amelia   Updated March 25, 2021 at 10:05pm   6 Most recent comment from [deleted]:Scott,I'm glad to know the issue was resolvedPlease feel free to contact us if you have any other questions.Best Regards.  Dustin Weekend SurchargeClosed   Amelia   Updated March 25, 2021 at 8:57pm   2 Most recent comment from [deleted]:Hi, Dustin!Thank you for choosing Amelia.Unfortunately, at the moment each Service/Event can have only one price. However, we are always looking for ideas on how to make Amelia better. So if you have ... Richard Appointment status "Pending" even though default appointment status is "Approved"Closed   Amelia   Updated March 25, 2021 at 4:14pm   13 Most recent comment from Aleksandar Vuković:You're welcome Richard, glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Bjorn Discount functionClosed   Amelia   Updated March 25, 2021 at 4:02pm   7 Most recent comment from Aleksandar Vuković:You're welcome Bjorn.If you're referring to Ticksy's support, they are cool guys, want to help always. I'm not sure if they'll be able to add this feature soon, but if they ca ...