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Public Tickets

Astrid Grammen Endless confirmation timeClosed   Amelia   Updated January 28, 2021 at 1:14pm   2 Most recent comment from Aleksandar Vuković:Hello AstridThank you for your purchase.This usually happens if you add incorrect Google reCAPTCHA credentials in Amelia's General settings.Can you please remove them, and see if the issue is res ... Daniel Bridge Calendar Font Size Very SmallClosed   Amelia   Updated January 28, 2021 at 1:04pm   2 Most recent comment from Aleksandar Vuković:Hello DanielI would need to take a look at your form, to find the correct CSS selector we can use to increase the size of the font.To overwrite font from our plugin you can use this CSS. .amelia-app ... Adrian Gonzalez Escalante ShortCode failingClosed   Amelia   Updated January 28, 2021 at 1:04pm   9 Most recent comment from [deleted]:Hello Adrian, Thank you. We haven't changed anything on your website so far, I forwarded this to one of our developers as I couldn't reproduce the issue on our end and if there is some is ... İbrahim Etem ŞANLIER How long will comission feature be active?Closed   Amelia   Updated January 28, 2021 at 12:44pm   4 Most recent comment from Aleksandar Vuković:I see, İbrahimI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Thanks for voting for this feature to be developed in the ... Marek Prokopowicz Adding custom field in event registrationClosed   Amelia   Updated January 28, 2021 at 12:26pm   3 Most recent comment from Aleksandar Vuković:Hello MarekThank you for letting us know the issue has been resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Melvin Brea Password ResetClosed   Amelia   Updated January 28, 2021 at 12:25pm   13 Most recent comment from Aleksandar Vuković:Hi again MelvinHere's the thing:1. The %customer_panel_url% placeholder, if used in Appointment Pending or Appointment Approved email notification sends you to the log-in page of the panel.2. Tha ... Melvin Brea Customer time zone identificationClosed   Amelia   Updated January 28, 2021 at 10:29am   2 Most recent comment from [deleted]:Hello Melvin, I asked one of our developers regarding this matter - caching can maybe affect this, only if the settings has an old version  (so if the page is cached and with that the JS value th ... Daniel Bridge Beginner that needs basic helpClosed   Amelia   Updated January 28, 2021 at 10:25am   2 Most recent comment from [deleted]:Hello Daniel,Thank you for your purchase. You will find instructions for setting up anything in Amelia in our documentation  https://wpamelia.com/documentation/ and you can find the FAQ section h ... Remko Sieben Changing appearance settings results into 500 errorClosed   Amelia   Updated January 28, 2021 at 9:29am   6 Most recent comment from [deleted]:You are welcome, Remko.Glad to see that , thank you for letting us know. Actually it is a Reset button, but in your language it is translated to Cancel . If you have any other questions or concerns ... Stephan Borlein dif times in Notification and calendarClosed   Amelia   Updated January 28, 2021 at 8:28am   2 Most recent comment from Aleksandar Vuković:Hello StephanAmelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. So, whe ... TONTALE Link to cancel appointment for dustomerClosed   Amelia   Updated January 28, 2021 at 8:04am   6 Most recent comment from Aleksandar Vuković:Hello againWe've had an issue with Cancellation URL in Amelia 3.0.1, so can you please update the plugin to v3.0.2, and the issue should be resolved?As for your other question. Services are offer ... Lukas Huggenberg booking panel not shown on iPhone 8Closed   Amelia   Updated January 27, 2021 at 4:46pm   3 Most recent comment from [deleted]:Hi Lukas, Glad to see you managed to find a solution to the issue you had, thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladl ... Amanda Pereira Employees not receiving email notificationsClosed   Amelia   Updated January 27, 2021 at 4:41pm   3 Most recent comment from [deleted]:Hello Amanda,  Could you please tell me what Mail service have you chosen in Amelia -> Notification settings? Have you followed our instructions for setting this up? We don't recommend using ... harold castillo cliente que agenda citaClosed   Amelia   Updated January 27, 2021 at 4:36pm   2 Most recent comment from [deleted]:Hello harold castillo, Thank you for your purchase. Could you please write your tickets in English, as we are afraid something will get lost in translation and we won't be able to help out proper ... Bouskila Big poblemClosed   Amelia   Updated January 27, 2021 at 4:15pm   20 Most recent comment from Miloš Jovanović:HI Bouskila,We have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.Our agents ...