As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Kurt Shortcodes with multiple categoriesClosed   Amelia   Updated July 15, 2021 at 9:57am   2 Most recent comment from [deleted]:Hi Kurt,thank you for reaching out to usI'm afraid only all or just one can be displayed at the moment.I'll kindly ask you to add it as a feature suggestion on this page. Features are pushe ... THIERRY How to Update Amelia plugin?Closed   Amelia   Updated July 15, 2021 at 9:50am   2 Most recent comment from [deleted]:Hi, THIERRY,Thank you for choosing Amelia.If you activated Amelia with the purchase code before, then the update option should be available on the WP Plugins page. You can just click on "Update now". ... Ramon Hein Wrapping HTML around Email Notification with wpbetteremailsClosed   Amelia   Updated July 15, 2021 at 7:55am   3 Most recent comment from Zene:You can try use Stripo email builder. It's based on HTML and has integration with many apps.  DoQtor Redirect Page After SchedulingClosed   Amelia   Updated July 14, 2021 at 10:56pm   4 Most recent comment from [deleted]:You can customize the "Thank you" page in Amelia -> Customize, for example:You can see the changelog of the updates on our website here: https://wpamelia.com/changelog/Best Regards.  Ali Raza Amelia Event Calendar Date PickerClosed   Amelia   Updated July 14, 2021 at 10:13pm   2 Most recent comment from [deleted]:Hi, Ali,We are glad to hear that you are satisfied with Amelia.1. It's probably related because those Events are recurring Events or Events that last for multiple days. In this case, I'm af ... Jill Darlington-Smith booking page creationClosed   Amelia   Updated July 14, 2021 at 10:08pm   2 Most recent comment from [deleted]:Hi, Jill,Thank you for choosing Amelia.You can use one of the shortcodes and add it through the corresponding WP widget to the page.Looking forward to hearing from you.  Joseph Benson Multiple, Same Treatments in PackageClosed   Amelia   Updated July 14, 2021 at 1:41pm   4 Most recent comment from [deleted]:Anytime JosephIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Romy Winkler ical fileClosed   Amelia   Updated July 14, 2021 at 1:36pm   2 Most recent comment from [deleted]:Hi Romy,thank you for reaching out to usI'm afraid, it's not possible to modify ics files at the moment. However, this feature is on our to-do list, and it will be added to one of the coming ... Giorgio Cancellation of renewalsClosed   Amelia   Updated July 14, 2021 at 1:15pm   4 Most recent comment from [deleted]:Thank you Giorgio,I have requested that one to be canceled as wellI wish you a great day! Pamela Sithole Booking Multi servicesClosed   Amelia   Updated July 14, 2021 at 12:05pm   4 Most recent comment from [deleted]:Hi Pamela!Maybe using service specific shortcode would help then?[ameliabooking service=1]Then only that service will show, if that would be easier for your client.Extra is tightly connected to the s ... THIERRY After Client Package endsClosed   Amelia   Updated July 14, 2021 at 10:42am   2 Most recent comment from [deleted]:Hi ThierryThank you for reaching out to us.Once a client makes his first booking he will have created his account in Amelia and he will be able to use the Customer Panel no matter if this was done whe ... Anas Kay Service Frontend does not appearClosed   Amelia   Updated July 14, 2021 at 10:24am   4 Most recent comment from [deleted]:Hi AnasI am glad to hear you were able to find that solution.You can hide the employee drop-down using this custom CSS: div.am-select-service > form > div.el-form-item.am-select-employee-option { dis ... Matt Swan Latest v4 UpdateClosed   Amelia   Updated July 14, 2021 at 10:03am   21 Most recent comment from [deleted]:Hi TaniaI completely understand, I can imagine how frustrating that can be, and we are doing our best to help everyone in the shortest time frame possible. That is why I wanted to suggest opening sepa ... Steve Deakin More V4 Ameila Plugin issuesClosed   Amelia   Updated July 14, 2021 at 9:53am   4 Most recent comment from [deleted]:Hi SteveThank you for reaching out.This usually happens if you have a language checking tool, like "Gramarly" or "LanguageTool" installed on your browser. When you get to the Notifications page in Ame ... Israel Tavares AMELIA + Client-partner to create reservationClosed   Amelia   Updated July 14, 2021 at 9:13am   2 Most recent comment from [deleted]:Hi Israel,thank you for reaching outThat is true, I'm afraid - Amelia does not have this functionality.All commission payments can go to one account alone (so people working split on commissions ...