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Public Tickets

OMAR NO DATAClosed   Amelia   Updated February 5, 2021 at 8:54am   2 Most recent comment from [deleted]:Hi, Omar!Thank you for choosing Amelia.Could you please check your Employee's settings? Did you set their working hours? Looking forward to hearing from you. Oscar Simultaneous bookingsClosed   Amelia   Updated February 5, 2021 at 8:18am   2 Most recent comment from Aleksandar Vuković:Hello OscarThank you for your purchase.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has ta ... Michael Business panel again / notificationsClosed   Amelia   Updated February 5, 2021 at 8:15am   4 Most recent comment from Aleksandar Vuković:Hello again MichaelSiteGround requires authentication code:It has been sent to your email, so when you see it, just post it here, and I'll go back in and see what I can do. Phil Easy way of rescheduling / setting working hoursClosed   Amelia   Updated February 4, 2021 at 7:18pm   7 Most recent comment from [deleted]:Hi, Phil!Yes, you're right, Buffer time is set to 0.Unfortunately, I'm running out of ideas. I have to ask you to provide a temporary WP Admin login, so we will be able to see what causes th ... Alexander Harmsen Working on Firefox, not Chrome & edgeClosed   Amelia   Updated February 4, 2021 at 5:18pm   5 Most recent comment from [deleted]:You are welcome, Alexander. Glad to see the issue is gone, thank you for letting me know. Well, there isn't such plugin for checking if it is a conflict or not, unfortunately  issues like conf ... syahidah yunos Forgot Password not workingClosed   Amelia   Updated February 4, 2021 at 4:52pm   3 Most recent comment from [deleted]:Hello syahidah yunos,Glad to see you  managed to find a solution to Q1 , thank you for letting us know. 2) There isn't a possibility for a WP user to access the panel, even though they have the ... ROBIN GAGNON Paypal choice of countryClosed   Amelia   Updated February 4, 2021 at 3:59pm   2 Most recent comment from [deleted]:Hello Robin, There isn't a possibility to restrict anything in PayPal from within Amelia, unfortunately, as customers are redirected to PayPal (their page, which can't be managed from Amel ... Michael StaffClosed   Amelia   Updated February 4, 2021 at 2:54pm   2 Most recent comment from [deleted]:Hello Michael, There isn't a possibility to change the permissions/access for the employee role so they can see only their services, unfortunately. There is the option for you to enable them to ... Guillermo Veiga FontsClosed   Amelia   Updated February 4, 2021 at 1:45pm   8 Most recent comment from Aleksandar Vuković:Sorry, but I don't have any ETA for you.Our developers expect this to be released in the next 2 - 3 months, but I don't believe it will be any sooner than 2 months. Andre Can't download pluginClosed   Amelia   Updated February 4, 2021 at 1:23pm   4 Most recent comment from [deleted]:Hi, Andre!Ok. I hope everything works flawlessly now. If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best Regards. Hussnain ZoomClosed   Amelia   Updated February 4, 2021 at 12:03pm   2 Most recent comment from Aleksandar Vuković:Hello HussnainZoom meeting links are shown in Employee's and Customer's panels as simple URL hyperlinks. That's the default behavior for panels. Paul Spalvieri I need to redownload my pluginClosed   Amelia   Updated February 4, 2021 at 11:34am   2 Most recent comment from Aleksandar Vuković:Hello again PaulWe seem to have covered this through the emails, but if you're still having issues after you've updated the plugin, please let me know. Emmanuel Dodoo Cann Location and EmployeesClosed   Amelia   Updated February 4, 2021 at 11:10am   4 Most recent comment from [deleted]:Hi, Emmanuel!You should go to Customize on the top of the page. And once the customization is open, please scroll down the page until you see Custom CSS/JS on the left menu bar.After that, insert the ... Brefo User interface issuesClosed   Amelia   Updated February 4, 2021 at 10:23am   2 Most recent comment from [deleted]:Hello Brefo, Thank you for your purchase. Regarding Google Maps API in Amelia, you need to enable all necessary APIs in your Google Console: Also, you have to add your billing account. You can rea ... Michael Hockstein I cannot create servicesClosed   Amelia   Updated February 4, 2021 at 9:54am   3 Most recent comment from [deleted]:Hello Michael, Thank you for your purchase. Could you please check if maybe the text had some special characters or similar (images, etc.) or some formatting that could not  be supported in the te ...