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Public Tickets

Grant Holmes Paypal hook/loginClosed   Amelia   Updated March 4, 2021 at 11:22am   4 Most recent comment from Aleksandar Vuković:Good news, GrantThanks for letting me know!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Amanda Pereira Amelia slow to loadClosed   Amelia   Updated March 4, 2021 at 11:20am   2 Most recent comment from [deleted]:Hello Amanda, When it comes to loading times on one website - this is mostly determined by: The amount of data on the pageServer performanceHostingInternetLocal machine performanceDelayed requestsTh ... Carren Jones refundClosed   Amelia   Updated March 4, 2021 at 10:11am   4 Most recent comment from [deleted]:Hi, Carren!That's great! We are glad you've changed your mind about Amelia.Unfortunately, it is not possible at the moment since Amelia doesn't store customer's info at all (what m ... Javier Muñoz el servicio tecnico de amelia no contestaClosed   Amelia   Updated March 4, 2021 at 9:18am   2 Most recent comment from [deleted]:Hello Javier, thank you for reaching out. Colleagues are responding to your other tickets, please check them. Additionally, as this ticket is a duplicate, I will close it and you can continue the corr ... Zahra Khalid email notification errorClosed   Amelia   Updated March 4, 2021 at 5:30am   11 Most recent comment from [deleted]:Hi, Zahra!I apologize for the delayed response.Unfortunately, with Packages, you can only set their duration and number of appointments. It's not possible to make appointments from the packages r ... Javier Muñoz SELECCIONAR VARIOS DIAS EN EL CALENDARIOClosed   Amelia   Updated March 3, 2021 at 4:45pm   7 Most recent comment from [deleted]:At the moment, there isn't any other view available for Events in Amelia, but we will release a new update soon and we will implement a new Calendar view for events in that version of the plugin. LayLa Johnson Special days not updatingClosed   Amelia   Updated March 3, 2021 at 3:36pm   2 Most recent comment from [deleted]:Hi, LayLa!Thank you for choosing Amelia.Can you please provide us with screenshots of your working hours/special days settings?Looking forward to hearing from you.  Javier Muñoz Servicié several daysClosed   Amelia   Updated March 3, 2021 at 3:18pm   2 Most recent comment from [deleted]:Hello Javier, I see this is a duplicate ticket, and I've replied to the other ticket you opened regarding this matter, so we can continue with this there. Thank you!If you have any other questio ... aderal2016 Amelia PRO - Fixed amount of hours for more services in packagesClosed   Amelia   Updated March 3, 2021 at 1:43pm   2 Most recent comment from [deleted]:Hi Aderal,thank you for purchasing Amelia, and for reaching out to us!Unfortunately, the number of appointment has to be preselected while creating a package; it cannot be split later.I understand the ... Javier Muñoz archivo adjunto formatosClosed   Amelia   Updated March 3, 2021 at 1:38pm   4 Most recent comment from [deleted]:You are welcome, Javier. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Messy Several problemsClosed   Amelia   Updated March 3, 2021 at 1:29pm   6 Most recent comment from [deleted]:Hi Messy,thank you for the kind reply, and for adding the suggestion!That is very unusual, as birth date is mandatory to appear. Can you please provide me a temporary WP-admin login for your site whe ... Stephane Poudroux Plugin stopped and not visible anymore on dashboardClosed   Amelia   Updated March 3, 2021 at 1:26pm   10 Most recent comment from [deleted]:Hi, Stephane!Great! Thank you for your feedback.Please feel free to contact us if you have any other questions.Best Regards.  José Manuel Cornejo How to choose the items for the packages in frontend?Closed   Amelia   Updated March 3, 2021 at 1:23pm   2 Most recent comment from Aleksandar Vuković:Hello José ManuelThank you for your purchase.1. Only administrators are able to define what's included in the packages. You can include all your services in the package, and set a limit per serv ... mike errorClosed   Amelia   Updated March 3, 2021 at 1:04pm   11 Most recent comment from Aleksandar Vuković:Hello again MikeThank you for your feedback. I've added this in our list of conflicts, so our developers can take a look at it at some point in the future.If you have any further questions or is ... Julien Binder Load time is slow on amelia calling pageClosed   Amelia   Updated March 3, 2021 at 12:55pm   2 Most recent comment from [deleted]:Hello Julien, Thank you for your purchase.  When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following: Category and serviceEmp ...