Public Tickets
Hussnain
Amelia Integration with any Affiliate PluginClosed
Amelia
Updated August 11, 2021 at 12:09pm
4
Most recent comment from [deleted]:Hussnain,I'm afraid, we didn't test any. Also, I cannot recall any similar solution from other users' experiences or at least no one shared it with us yet.Sorry for not being able to he ...
marilyn deguire
Event ViewClosed
Amelia
Updated August 11, 2021 at 10:54am
2
Most recent comment from [deleted]:Hi Marilyn,thank you for reaching out to usAt the moment, only those 2 views are available, I'm afraid.It probably can be done with some custom work, but our developers are very busy at the momen ...
Laurens Spaey
3 -5 notificationsClosed
Amelia
Updated August 11, 2021 at 10:30am
13
Most recent comment from Aleksandar Vuković:Hello again LaurensWe can't replicate the issue on our end, so can you please record your screen (video), showing us what's happening with the notifications?Also, can you clone your website ...
Alexander Sieg
Customizing FormsClosed
Amelia
Updated August 11, 2021 at 10:18am
2
Most recent comment from [deleted]:Hi Alexander,thank you for reaching out to usFirst please make sure that you have Amelia version 4.0.1Go to the Services, and make sure that this option is not active in any Service. It will not show ...
Reginald Markes
booking form keeps loadingClosed
Amelia
Updated August 11, 2021 at 10:14am
2
Most recent comment from [deleted]:Hi Reginald,thank you for reaching out to usHave you made any other changes to this service apart from the name?Please check these points:
1. Are these services visible on the site?
2. If they are, ...
Promsy Célia
Problem with optionClosed
Amelia
Updated August 11, 2021 at 8:12am
4
Most recent comment from [deleted]:Hi Promsy,if you create the "Retouch 1 month" extra that lasts 1 hour 30 minutes, and customer picks it together with the service COMBOBROWS Basic service, the total duration of their appointment w ...
Liz
Frontend calendar showing no availabilityClosed
Amelia
Updated August 11, 2021 at 8:04am
2
Most recent comment from [deleted]:Hi Liz,thank you for reaching out to usAs advised, our work hours are 10:00 - 17:00 (can vary up to 1-2 hours) CET Monday - Friday, and we have also implemented working weekends; so you can expect a r ...
Davinder Sangha
Site errorClosed
Amelia
Updated August 11, 2021 at 7:26am
3
Most recent comment from [deleted]:Hi Davinder,thank you for reaching out to usYes, I'm afraid that file of the previous version needs to be deleted to avoid any conflicts; I'm glad to hear that you have found a solution.If y ...
Joe Matz
Employee set up: Add Services: SpotsClosed
Amelia
Updated August 10, 2021 at 9:25pm
4
Most recent comment from [deleted]:Hi, Joe,It's being applied for both cases.1. If you want to allow one Customer to book multiple slots, you should enable the Show "Bringing anyone with you" option.2. If you want to allow multip ...
Gerardo Camorlinga
Wrong font is set for the Service DescriptionClosed
Amelia
Updated August 10, 2021 at 2:14pm
2
Most recent comment from [deleted]:Hi Gerardo,thank you for reaching out to usPlease provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as tha ...
Paul A Warloski
Weekly ClassesClosed
Amelia
Updated August 10, 2021 at 1:32pm
11
Most recent comment from Aleksandar Vuković:Oh, OK Paul I see what's going on here.This is a recurring event, and each recurring event has a different ID. So, the ID of the event is not being changed, but it's actually an ID of a recu ...
Jochen
Apointment/ReservationClosed
Amelia
Updated August 10, 2021 at 1:15pm
4
Most recent comment from [deleted]:Jochen,Please feel free to contact us if you have any other questions.Best Regards.
Becky Sowemimo
Using promo code for booking appointmentsClosed
Amelia
Updated August 10, 2021 at 1:10pm
2
Most recent comment from [deleted]:Hi Becky,thank you for reaching out to usYes, there are coupons that can be either provided to the client manually or shared to them automatically after they have x approved appointments.
Larry Simpson
Email Notification Templates DisappearClosed
Amelia
Updated August 10, 2021 at 12:56pm
4
Most recent comment from [deleted]:Hi Larry,I'm glad that issue was resolved, thank you for letting us know If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Vincent
How to change the appearance of the event description.Closed
Amelia
Updated August 10, 2021 at 12:52pm
4
Most recent comment from [deleted]:Hi, Vincent,Please try to add this CSS to the page with Events:
.am-event-title
{font-weight: bold !important;
font-size: 20px !important; }You can change the size to the one that you prefer, I added ...