We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Eric Editable cells when importing csv / Google SpreadsheetClosed Pre-purchase questions for wpDataTables   Updated April 25, 2022 at 9:37pm   2 Most recent comment from Miloš Jovanović:Hi, EricI can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3029830/ For future reference, please don't open mul ... ALI column setupClosed Pre-purchase questions for wpDataTables   Updated April 20, 2022 at 1:36pm   2 Most recent comment from Uroš Jovanović:Hello AlI, Thanks for showing interest in wpDataTables. 1.  - Unfortunately, we can't create a solution as intended, in terms of one dynamic table having columns that can hide or show depending ... Régis Yancovici WpdatachartClosed Pre-purchase questions for wpDataTables   Updated April 20, 2022 at 1:55am   16 Most recent comment from Miloš Jovanović:Hi, RégisYes, i agree with you. We will work on improving this in any way possible in the next period, but i can't guarantee an exact ETA on it.It is a pity for sure, i see what you mean....Tha ... venx VenxpossClosed Pre-purchase questions for wpDataTables   Updated April 20, 2022 at 1:48am   2 Most recent comment from Miloš Jovanović:Hi, venxThanks for showing interest in wpDataTables.- How may I be of assistance? Teona booking engineClosed Pre-purchase questions for wpDataTables   Updated April 19, 2022 at 12:43am   2 Most recent comment from Miloš Jovanović:Hi, TeonaFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... John Brinnand No purchase code in my InboxClosed Pre-purchase questions for wpDataTables   Updated April 18, 2022 at 8:36am   5 Most recent comment from Aleksandar Vuković:Thank you for your feedback, John, I'll forward this to our developers.We haven't had complaints like this and we can't replicate the issue on our own, so I don't know how long it ... Ahmed Mearaj Ali TicketClosed Pre-purchase questions for wpDataTables   Updated April 14, 2022 at 10:41am   2 Most recent comment from Uroš Jovanović:Hello Ahmed, Thank you for expressing interest in purchasing the Amelia plugin. 1. Our developers are aware of this issue and it will be resolved in the next update of the Amelia plugin. 2. Unfortuna ... Irfan Efendi Can the filter detect the table that has capital letterClosed Pre-purchase questions for wpDataTables   Updated April 12, 2022 at 8:36pm   2 Most recent comment from Miloš Jovanović:Hi, IrfanI can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3020145/ For future reference, please don't open m ... Pankaj Singh Single domain purchaseClosed Pre-purchase questions for wpDataTables   Updated April 12, 2022 at 8:40am   2 Most recent comment from Aleksandar Vuković:Hello PankajThank you for your interest in our plugin.This looks like a subdomain, so you should have no issues activating the purchase code in Settings/Activation on it. The basic license accepts one ... Alex Read Table not sortingClosed Pre-purchase questions for wpDataTables   Updated April 11, 2022 at 12:26pm   2 Most recent comment from Aleksandar Vuković:Hello AlexThank you for reaching out to us.The "Overall" column is saved as a String-type column, not as an integer column, and that's why sorting is not numerical but instead alphabetical.Try ch ... Mark Hatter File attachments in tablesClosed Pre-purchase questions for wpDataTables   Updated April 11, 2022 at 9:04am   4 Most recent comment from Uroš Jovanović:Hello Mark,Glad to be able to assist you.Please reach out to us if you have any other questions. Mark Hatter maximum number of entriesClosed Pre-purchase questions for wpDataTables   Updated April 8, 2022 at 1:10pm   2 Most recent comment from Miloš Jovanović:Hi, MarkFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... Ben Custom Role ViewsClosed Pre-purchase questions for wpDataTables   Updated April 7, 2022 at 2:52pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Ben, glad I could help.If you need some further assistance, please feel free to reach out to us. Eliza Alys Young featuresClosed Pre-purchase questions for wpDataTables   Updated April 7, 2022 at 1:08pm   2 Most recent comment from Aleksandar Vuković:Hello ElizaThank you for your interest in our plugin.I'm not sure I understand what you're trying to achieve. wpDataTables is a table-management plugin, not a database-management plugin. It ... Anthony lock column and searchClosed Pre-purchase questions for wpDataTables   Updated April 6, 2022 at 10:14am   9 Most recent comment from Aleksandar Vuković:Hey Darren.I just made that comment public (https://tmsplugins.ticksy.com/ticket/2444465/#comment-12730712), so just scroll down in this ticket, and you'll see how to do it.The date when this w ...