We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Miroslav Matejík AutomatizationClosed Pre-purchase questions for wpDataTables   Updated June 9, 2022 at 7:49pm   2 Most recent comment from Miloš Jovanović:Hi, Miroslav  Thanks for this question. Yes, if you link a table to a data source, such as Excel, Google Spreadsheet, CSV,  Json , XML,  a PHP array, or by SQL Query,  the data will be read from ... Kazzper Can I show users their own information?Closed Pre-purchase questions for wpDataTables   Updated June 9, 2022 at 12:47pm   2 Most recent comment from Miloš Jovanović:Hi, Kazzper Thanks for reaching out to us.-Yes, it is possible.For example, for editable tables, we have the built in feature for users to edit and see own data;but for non-editable tables,to restri ... Erich R. Bühler Can I solve this with yoir tool?Closed Pre-purchase questions for wpDataTables   Updated June 7, 2022 at 11:35am   2 Most recent comment from Miloš Jovanović:Hi, Erich R. BühlerFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than us ... Roy Questions about about users only having access to their data.Closed Pre-purchase questions for wpDataTables   Updated June 7, 2022 at 10:52am   2 Most recent comment from Miloš Jovanović:Hi, Roy Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Matteo Vasti connection between tablesClosed Pre-purchase questions for wpDataTables   Updated June 6, 2022 at 6:55pm   6 Most recent comment from Miloš Jovanović:Sory for the delay, MatteoNo problem. I hope that the customization achieved what you need.If there is anything else we can try to help with or to advise, please don't hesitate to reach out to ... ‘Fred Testing Out on DemoClosed Pre-purchase questions for wpDataTables   Updated June 8, 2022 at 5:28pm   6 Most recent comment from Miloš Jovanović:Hi, Fred We saw this thread was covered in live chat, Basically, as my colleagues explained, the issue was placing the   tags inside our Custom JS settings. -The plugin custom JS tab is automatic ... Lesley Parton Gravity formsClosed Pre-purchase questions for wpDataTables   Updated June 1, 2022 at 1:17pm   2 Most recent comment from Miloš Jovanović:Hi, Lesley I am very happy to see that you are having a good experience using our plugin so farI am sorry to disappoint you regarding the Gravity forms, but when using our integration with Gravity ... Ted update lite versionClosed Pre-purchase questions for wpDataTables   Updated May 30, 2022 at 8:52am   2 Most recent comment from Uroš Jovanović:Hello Ted,Thank you for reaching out to us.Do you have the PRO license of the wpDataTables?Looking forward to your reply. Wilhelm Alm FunctionClosed Pre-purchase questions for wpDataTables   Updated May 27, 2022 at 9:36pm   2 Most recent comment from Miloš Jovanović:Hi, Wilhelm Thanks for reaching out to us. I will have to double-check this, to be honest, not 100% sure. I will check with senior colleagues from 2nd level.As soon as i confirm this, i will come b ... adnaan qureshi technicalClosed Pre-purchase questions for wpDataTables   Updated May 27, 2022 at 11:16am   2 Most recent comment from Aleksandar Vuković:Hello adnaan.Thank you for your interest in our plugin.Server-side (editable) tables load multiple ajax requests for sorting, filtering, pagination, search, and data fetch. Non-server-side tables (tab ... david possibility of creating graphs, importing an excel from a url?Closed Pre-purchase questions for wpDataTables   Updated May 26, 2022 at 9:48am   3 Most recent comment from Uroš Jovanović:Hello David, I forgot to mention, sorry; Just wanted to additionally point out that we have a sandbox/Demo site (https://sandbox.wpdatatables.com/), that you can use to try out the plugin; and there ... JOHN HORST JSON table issueClosed Pre-purchase questions for wpDataTables   Updated May 26, 2022 at 7:02am   2 Most recent comment from Aleksandar Vuković:Hello John.Thank you very much for this! I'm sure it will come in handy for a lot of customers. The ticket was already forwarded to our developers yesterday, I just didn't have the time to ... Brian enter data with formidable forms then edit that data tableClosed Pre-purchase questions for wpDataTables   Updated May 24, 2022 at 2:44pm   5 Most recent comment from Miloš Jovanović:Hi, Brian I am happy to see that you were able to create the solution for this.In order to request a refund for any licences that you don't need, here is how to do it the easiest way, through ... JUAN LUIS MARTEL Convertir post id a urlClosed Pre-purchase questions for wpDataTables   Updated May 23, 2022 at 7:47am   2 Most recent comment from Aleksandar Vuković:Hello Juan.Thank you for your interest in our plugin.Since you're pulling the table from the database, and you have the actual post URL, you can construct a query using the CONCAT function to cre ... Paolo Overlapping schedule for servicesClosed Pre-purchase questions for wpDataTables   Updated May 23, 2022 at 7:08am   2 Most recent comment from Uroš Jovanović:Hello Paolo,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ...