We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Brian D Lardner FunctionalityClosed Pre-purchase questions for wpDataTables   Updated May 18, 2022 at 1:24pm   3 Most recent comment from Miloš Jovanović:Hi, BrianSorry for all the waiting time that it took to test and confirm this.Unfortunately, this is not possible to create using any plugin's built-in functionalities.We will try to add a soluti ... Ezequiel Wittner Is there a demostration site available?Closed Pre-purchase questions for wpDataTables   Updated May 10, 2022 at 9:05am   4 Most recent comment from Uroš Jovanović:Hello Ezequiel, Sorry about the waiting time. We are sorry, but we are not fully understanding exactly how you got that message on the screen. Could you maybe record a video of this happening, and we ... sumit Data source table createClosed Pre-purchase questions for wpDataTables   Updated May 9, 2022 at 1:50pm   2 Most recent comment from Miloš Jovanović:Hi, Sumit  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Jouke Wijdoogen account specific data & Front-end editingClosed Pre-purchase questions for wpDataTables   Updated May 9, 2022 at 10:34am   5 Most recent comment from Miloš Jovanović:Hi, JoukeSorry about such long waiting time.- I will also reply to the other ticket,and please let me know if you have further questions regarding the points we cover on this ticket.Thank you. Stephen Best Purchase of wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated May 6, 2022 at 12:51pm   2 Most recent comment from Uroš Jovanović:Hello Stephen,Thank you for expressing interest in the wpDataTables plugin.The development site is also treated as a domain, and thus you could only use the Amelia basic license on one domain. To mig ... Alexander Add wordPress user to DatabaseClosed Pre-purchase questions for wpDataTables   Updated May 5, 2022 at 7:08pm   2 Most recent comment from Miloš Jovanović:Hi, AlexanderFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Andreas Change Color of Chart.js Pie ChartClosed Pre-purchase questions for wpDataTables   Updated May 5, 2022 at 12:41pm   2 Most recent comment from Uroš Jovanović:Hello Andreas,Thank you for expressing interest in the wpDataTables plugin.wpDataTables follows the logic of chart engines, and other than making modifications within the chart wizard, there are no ot ... Tim Sticky Table Headers/Cell Colour formattingClosed Pre-purchase questions for wpDataTables   Updated May 4, 2022 at 7:19pm   5 Most recent comment from Miloš Jovanović:Hi, TimApologies, i also want to thank you for working on a better solution on the first point - the sticky header functionality;you can certainly add your workaround as part of the description as a f ... David Spitz Spitz PostgreSQLClosed Pre-purchase questions for wpDataTables   Updated June 16, 2022 at 3:51pm   17 Most recent comment from Miloš Jovanović:Hi, DavidMy sincerest apologies for all the delay that happened for confirming about functionality of medians.The developers have confirmed that, unfortunately at this moment, our SQL & PHP Parser doe ... Afia Multiple service bookingClosed Pre-purchase questions for wpDataTables   Updated May 4, 2022 at 10:15am   2 Most recent comment from Aleksandar Vuković:Hello Afia.Thank you for your interest in our plugin.At the moment, this is only possible if you create a Package of Services that is only available in the Pro and the Developer licenses.Please check ... Michael Slayton Responsive - Mobile Table FormatClosed Pre-purchase questions for wpDataTables   Updated May 4, 2022 at 10:12am   4 Most recent comment from Aleksandar Vuković:Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and res ... Samuel Jackson Cannot upgradeClosed Pre-purchase questions for wpDataTables   Updated May 4, 2022 at 10:12am   5 Most recent comment from Uroš Jovanović:Hello Samuel,Thank you for your patience.We have downgraded your license and redunded the difference in price between two licenses. Please reach out to us if you have any other questions. Justin Weldon Ability to customise the look and feel of the filter boxesClosed Pre-purchase questions for wpDataTables   Updated April 28, 2022 at 6:54pm   19 Most recent comment from Miloš Jovanović:Hi, JustinSorry that it took me so long to re-check everything.I have to apologise, somehow i have mixed up this bug with another one, to be completely honest with you...We had something similar in t ... shin ahyoung Can I also tabulate WooCommerce order history?Closed Pre-purchase questions for wpDataTables   Updated April 27, 2022 at 2:11pm   2 Most recent comment from Uroš Jovanović:Hello Shin, Thanks for reaching out to us. I am not sure I understood this correctly. Can you please try to give us more details to explain more about all the points you need? We currently don't ... Irfan Efendi IN TableClosed Pre-purchase questions for wpDataTables   Updated April 27, 2022 at 10:38am   2 Most recent comment from Aleksandar Vuković:Hello IrfanThank you for your interest in our plugin.wpDataTables can't be used to create databases but if you're referring to pulling the data from the database where only 3 values of a cer ...