We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Paul B Foreign key: display more than one columnClosed Pre-purchase questions for wpDataTables   Updated January 20, 2022 at 1:42pm   2 Most recent comment from Aleksandar Vuković:Hello PaulAt the moment, conditional editing is not included, so choosing one value in the "Employee Name" will not populate the "Employee Rank" - it acts as an individual column, not linked to the fi ... Testing TMS Scheduled update of the table databaseClosed Pre-purchase questions for wpDataTables   Updated January 19, 2022 at 12:36pm   6 Most recent comment from Aleksandar Vuković:You're most welcome.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Asibur Rahman Emon Can we create json api with wpdatatables?Closed Pre-purchase questions for wpDataTables   Updated January 18, 2022 at 8:07am   2 Most recent comment from Aleksandar Vuković:Hello Asibur Rahman EmonThank you for your interest in our plugin.You cannot create a JSON API with wpDataTables, unfortunately. The plugin is used to display tables from multiple sources, and JSON i ... Kyra Sundance Filtering stopped workingClosed Pre-purchase questions for wpDataTables   Updated January 17, 2022 at 2:29pm   3 Most recent comment from Aleksandar Vuković:Hey KyraI see you replaced selectbox (dropdown) filters with check-boxes to avoid this issue, but we'd like to get to the bottom of this issue.If it was coming from the query (it can happen tha ... Luis Weber Documentation of wpdatatablesClosed Pre-purchase questions for wpDataTables   Updated January 14, 2022 at 12:19pm   2 Most recent comment from Aleksandar Vuković:Hey LuisThank you for your interest in our plugin.Unfortunately, something like this is not possible with wpDataTables. I can only help you include a timestamp column which would show you when an edi ... Nik Rivas-Barnao Custom table from WordPress/Woocommerce FieldsClosed Pre-purchase questions for wpDataTables   Updated January 13, 2022 at 11:34am   2 Most recent comment from Aleksandar Vuković:Hello NikThank you for your interest in our plugin.You should be able to do this with MySQL Query-based tables.If you're not that familiar with MySQL queries, we do have WordPress database and M ... Richard Sweet premiumClosed Pre-purchase questions for wpDataTables   Updated January 12, 2022 at 9:58am   2 Most recent comment from Aleksandar Vuković:Hello RichardThank you for your interest in our plugin.Adjusting the column width is available for the Lite version as well, but you need to enable "Limit table width" in the "Display" tab above the t ... Abdulrahman Mushref Manual table customizations, gravity forms, charts and Action buttonsClosed Pre-purchase questions for wpDataTables   Updated January 5, 2022 at 10:56am   2 Most recent comment from Aleksandar Vuković:Hello AbdulrahmanThank you for your interest in our plugin.1. The manual table is not customizable. The editor and the table look the same in the back-end and in the front-end because the plugin is a� ... Jonathan Roper Display Data From Two Custom Post Types In Same RowClosed Pre-purchase questions for wpDataTables   Updated January 5, 2022 at 9:22am   2 Most recent comment from Miloš Jovanović:Hi, Jonathan. Thanks for showing interest in our plugin. - Could you try to give us a bit more detail about how the tables would look like, how would you set up the columns, for the custom posts? Wo ... Erik Davidson Formidable forms in DatatablesClosed Pre-purchase questions for wpDataTables   Updated January 4, 2022 at 2:22pm   2 Most recent comment from Miloš Jovanović:Hi, Erik. Thank you for showing interest in our plugin. - If you link/synchronize a table with Formidable Forms, it is going to auto-update, as you said, but it can not be edited on the WP Admin side ... Ibrahim Nasir Hiding table contentClosed Pre-purchase questions for wpDataTables   Updated December 30, 2021 at 1:49pm   2 Most recent comment from Aleksandar Vuković:Hello IbrahimThank you for your interest in our plugin.Something like this is possible only with our paid add-on Powerful Filters. It allows you to hide the table before filtering is applied, and it ... Alexander Harrington Searching Dates in a TableClosed Pre-purchase questions for wpDataTables   Updated December 27, 2021 at 9:02am   2 Most recent comment from Aleksandar Vuković:Hello AlexanderThank you for your interest in our plugin and sorry for the late response.The date columns can only use the date-range filter correctly while using any other filters (along with the gl ... Alexander Harrington wpDataTables functionality for my projectClosed Pre-purchase questions for wpDataTables   Updated December 23, 2021 at 11:13pm   2 Most recent comment from Miloš Jovanović:Hi Alexander Thank you for showing interest in our plugin. - Generally speaking, everything you described can be done with wpDataTables. There are different ways, depending on what could be the best ... Robert Cissell Questions about the use of product before purchaseClosed Pre-purchase questions for wpDataTables   Updated December 23, 2021 at 11:02am   2 Most recent comment from Aleksandar Vuković:Hello RobertThank you for your interest in our plugin.The plugin doesn't have any functionalities that would allow you to show the tables only to some users. If the table is displayed on the fron ... Daniel Diosi Compatibility with Google BigQueryClosed Pre-purchase questions for wpDataTables   Updated December 22, 2021 at 6:03pm   2 Most recent comment from Miloš Jovanović:Hi Daniel, Thank you for reaching out to us. We can only connect MySQL, MSSQL and PostgreSQL separate databases; we don't yet have integration with Google BigQuery. We plan to work on that in the ...