Do you have access to that email? If you do, can you please check it out, and also make sure to check the Spam folder? You can reset your password on our store using the codetravellers.io email address if you have access to the email.
If you can't find anything there, or you need us to change the email associated with this purchase, please let me know.
I'll send you the plugin's installation file in another comment, just so you can start using it, and you'll be able to see your purchase code once you log in to our store.
Aleksandar - many thanks for your reply and your help.
Yes - I did check my email at [email protected]. There was nothing there. So - I waited. Finally - nine (9) hours later, the response came into my mailbox. That is a very long time for an automated system to respond.
This is a basic issue but it causes friction and damages the brand right out of the box. Surely someone can address these issues. Thanks.
Thank you for your feedback, John, I'll forward this to our developers.
We haven't had complaints like this and we can't replicate the issue on our own, so I don't know how long it will take to fix, as it seems to be an intermittent issue.
Hello John.
Thank you for reaching out to us.
This purchase was made with [email protected], not [email protected]
Do you have access to that email? If you do, can you please check it out, and also make sure to check the Spam folder? You can reset your password on our store using the codetravellers.io email address if you have access to the email.
If you can't find anything there, or you need us to change the email associated with this purchase, please let me know.
I'll send you the plugin's installation file in another comment, just so you can start using it, and you'll be able to see your purchase code once you log in to our store.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Aleksandar - many thanks for your reply and your help.
Yes - I did check my email at [email protected]. There was nothing there. So - I waited. Finally - nine (9) hours later, the response came into my mailbox. That is a very long time for an automated system to respond.
This is a basic issue but it causes friction and damages the brand right out of the box. Surely someone can address these issues. Thanks.
Thank you for your feedback, John, I'll forward this to our developers.
We haven't had complaints like this and we can't replicate the issue on our own, so I don't know how long it will take to fix, as it seems to be an intermittent issue.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables