We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

David Marcos Purchase on behalf customer - SpainClosed Pre-purchase questions for wpDataTables   Updated February 18, 2022 at 11:13am   2 Most recent comment from Miloš Jovanović:I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/2980866/ For future reference, please don't open multiple ti ... Chip Burris Tables from PostsClosed Pre-purchase questions for wpDataTables   Updated February 11, 2022 at 7:58am   2 Most recent comment from Aleksandar Vuković:Hello Chip.Thank you for your interest in wpDataTables.You can create tables from posts, post types, taxonomies, etc. with MySQL query-based tables. If you're not that familiar with MySQL, you c ... Ryan Brinkhurst Margin of errorClosed Pre-purchase questions for wpDataTables   Updated February 11, 2022 at 5:07am   4 Most recent comment from Aleksandar Vuković:Hello Ryan.I expressed myself badly, sorry. The margin of error isn't included as the default behavior of the plugin.Maybe there is a way of using it through the callbacks, but I can't say ... Bendix Adjustable column widthClosed Pre-purchase questions for wpDataTables   Updated February 10, 2022 at 4:13pm   7 Most recent comment from Miloš Jovanović:Hi, Bendix First of all, thank you very much for the kind words. - 1. Could you try to give us more details about what you meant by decreasing the column width to be less than the column name/filter ... Ezekiel Osunbor Creating tables where users see only their dataClosed Pre-purchase questions for wpDataTables   Updated February 9, 2022 at 12:19pm   2 Most recent comment from Aleksandar Vuković:Hello EzekielThank you for your interest in our plugin.If you want the users to be able to see their own data and add a new row, you can simply select only the "New Entry" button for the front-end:If ... dick penny which WP doc lib plugin to useClosed Pre-purchase questions for wpDataTables   Updated February 7, 2022 at 10:07am   2 Most recent comment from Aleksandar Vuković:Hello there.Thank you for reaching out to us.Please note that you've reached the support platform for wpDataTables and Amelia WordPress plugins. We provide support for our products, and we cannot ... Faris SupportClosed Pre-purchase questions for wpDataTables   Updated February 4, 2022 at 1:08pm   2 Most recent comment from Miloš Jovanović:Hi, Faris Thank you for showing interest in our plugin. 1. Conditional formatting works for all table types besides "simple tables". You can see more details about that here - https://wpdatatables.c ... Dipesh Sharma Auto-Update table on front-end?Closed Pre-purchase questions for wpDataTables   Updated February 3, 2022 at 5:40pm   4 Most recent comment from Aleksandar Vuković:Hello again Dipesh.Unfortunately, no. Server-side tables are tables that exist in your database (manual, imported or MySQL query-based tables).Tables that are in sync with Google sheets are only linke ... Mark Ryder Google Geo ChartsClosed Pre-purchase questions for wpDataTables   Updated February 3, 2022 at 5:27pm   2 Most recent comment from Aleksandar Vuković:Hey Mark.You haven't missed it, we don't yet have Google Geo chart included in the plugin.Unfortunately, it hasn't been requested that often, and new charts need to be programmatically ... Ezekiel Osunbor 2-way sync between smartsheet and wpdatatablesClosed Pre-purchase questions for wpDataTables   Updated February 2, 2022 at 11:55am   2 Most recent comment from Aleksandar Vuković:Hello EzekielThank you for your interest in our plugin.We're not sure how you wanted to connect wpDataTables and Smartsheet. We don't have a native integration with it, and I can't rec ... sunita Regarding Content Collaboration & PartnershipClosed Pre-purchase questions for wpDataTables   Updated February 1, 2022 at 2:54pm   2 Most recent comment from Aleksandar Vuković:Hello SunitaThank you for reaching out to us about this, but at the moment we're not interested in this sort of collaboration.Thank you once again for reaching out, and we wish you the best of lu ... István ResponsivenessClosed Pre-purchase questions for wpDataTables   Updated February 1, 2022 at 1:11pm   3 Most recent comment from Aleksandar Vuković:Hello IstvánThank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.We don't have ... Kyle Miller Data from Wordpress User metadataClosed Pre-purchase questions for wpDataTables   Updated January 31, 2022 at 12:56pm   2 Most recent comment from Aleksandar Vuković:Hello Kyle.Thank you for your interest in our plugin.wpDataTables doesn't have a native integration with the database and it should not be mistaken for a database management plugin.With it, you ... Charles Rhodes Freeze HeaderClosed Pre-purchase questions for wpDataTables   Updated January 26, 2022 at 2:55pm   2 Most recent comment from Aleksandar Vuković:Hello CharlesThank you for your interest in our plugin.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment or some ... badal s how to use sql in frontend with custom parameters?Closed Pre-purchase questions for wpDataTables   Updated January 24, 2022 at 2:19pm   2 Most recent comment from Aleksandar Vuković:Hello again badal.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/2964661/For future reference, please don't ...