As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Kelly Fidei EventsClosed   Amelia   Updated October 24, 2022 at 10:08am   2 Most recent comment from Marko Davidović:Hello Kelly N Fidei, Thank you for reaching out to us.When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are relat ... Alexander Custom Form before showing table dataClosed   Master-Detail Tables for wpDataTables   Updated October 24, 2022 at 9:44am   2 Most recent comment from Miloš Jovanović:Hi, Alexander Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual t ... Banaurs Cosmin Amelia doesn't load with cache pluginClosed Pre-purchase questions for Amelia   Updated October 24, 2022 at 9:15am   3 Most recent comment from Uroš Jovanović:Hello Banaurs,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Martin Kotůlek Service CategoryClosed   Amelia   Updated October 24, 2022 at 8:24am   2 Most recent comment from Marko Davidović:Hello Martin, Thank you for your interest in our product.You can achieve this with the new 2.0 booking formHope this helps.If you have any more questions please open another ticket and we will gladly ... Ben Ormstad Automatic notifications sending to everyone except those using GmailClosed   Amelia   Updated October 24, 2022 at 8:22am   26 Most recent comment from Marko Davidović:Hello Ben,You are most welcome and we are deleted to hear that you have found the solution. Also thank you so much for posting it here we hope that it will be of help if such a case appears again.If y ... Alexandra Galindo Filter and see the date and time of the moment in which the appointment was scheduledClosed   Amelia   Updated October 24, 2022 at 8:14am   2 Most recent comment from Uroš Jovanović:Hello Alexandra,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Madis Mark How to share the same location/schedule between ALL services?Closed   Amelia   Updated October 24, 2022 at 7:47am   2 Most recent comment from Marko Davidović:Hello Madis Mark, Thank you for reaching out to us.Working hours and everything elsein regard od service depend on employee. So if you have one employee you should know that when he is booked on one s ... Davide integration with WrikeClosed   Amelia   Updated October 24, 2022 at 7:40am   2 Most recent comment from Marko Davidović:Hello Davide, Thank you for reaching out to us.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues ... Andrej Šottník change default week in the calendarClosed   Amelia   Updated October 24, 2022 at 7:31am   3 Most recent comment from Marko Davidović:Hello Andrej, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?Looking forward to your ... Marco Custom Fields Tab Not Showing On Admin PanelClosed   Amelia   Updated October 24, 2022 at 7:19am   4 Most recent comment from Marko Davidović:Hello Marco, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, ple ... javierwpdl Vulnerability in phpspreadsheet library version [1.4.0] - 2018-08-06Closed   wpDataTables   Updated October 24, 2022 at 7:03am   5 Most recent comment from Aleksandar Vuković:You're welcome.Please feel free to reach out to us if you have any further questions. ameliasupport Planning viewClosed   Amelia   Updated October 24, 2022 at 7:02am   4 Most recent comment from Marko Davidović:Hello, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, l ... Paul Kim SMS Notification ID/PasswordClosed   Amelia   Updated October 24, 2022 at 6:59am   13 Most recent comment from Marko Davidović:Hello Javier and Paul, As we sad on the other ticket we are glad to hear that everything is fine again. You can read more about WhatsApp messages on this ink https://wpamelia.com/whatsapp-notificat ... Kelly Fidei SMSClosed   Amelia   Updated October 24, 2022 at 6:35am   3 Most recent comment from Marko Davidović:Hello Kelly, Thank you for reaching out to us.We are glad to hear that you managed to set everything up. If you have any more questions please open another ticket and we will gladly help you there. W ... Serge Use Admin Field Label instead of Field LabelClosed Pre-purchase questions for wpDataTables   Updated October 22, 2022 at 3:02pm   6 Most recent comment from Miloš Jovanović:Hi, Serge  Thank you for your patience, i have confirmation from senior level 2 Team about this. Sorry, but at this time it is not possible to change the logic as you need it. The add-on currently w ...