As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Javier Dudas generalesClosed Pre-purchase questions for Amelia   Updated October 20, 2022 at 8:59am   9 Most recent comment from Marko Davidović:Hello Javier, Thank you for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse. Be ... Jason Is it possible to create a link to a hidden service?Closed   Amelia   Updated October 20, 2022 at 8:36am   2 Most recent comment from Marko Davidović:Hello Jason, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. If you hide the service on the front in that case there is no link that you can send to ... Jason Redirect URL After Booking - not workingClosed   Amelia   Updated October 20, 2022 at 8:27am   5 Most recent comment from Marko Davidović:Hello again Jason,You are most welcome. We are here to help as best as we can. You are using the old booking form and this is possible on the new booking form Yes, that was us testing, we had to tes ... misterwoodman Woodruff Color customizationClosed   Amelia   Updated October 20, 2022 at 7:48am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us. There is a couple of issues 1. First you can see that you have a lite version there and it says on the screenshot that this feature is available in Full versio ... Mouad AmeliaClosed Pre-purchase questions for Amelia   Updated October 20, 2022 at 7:42am   2 Most recent comment from Marko Davidović:Hello Mouad, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that th ... Stelios Ignatiadis Amelia New AppointmentClosed   Amelia   Updated October 20, 2022 at 7:20am   6 Most recent comment from Marko Davidović:Hello Stelios,1.  There is no workaround at this time I'm afraid. We plan to implement this feature but we do not have an eta at this time.2. You can not reproduce that. You can schedule them t ... giacinto integrate versionClosed Pre-purchase questions for Amelia   Updated October 20, 2022 at 7:02am   2 Most recent comment from Marko Davidović:Hello Giacinto Russo, Thank you for your interest in our product.Yes, you can upgrade at any time through your profile in our store.We wish you all the best. Have a nice day.  Robert Good Membership optionsClosed   Amelia   Updated October 19, 2022 at 8:08pm   5 Most recent comment from Stanislav Snagovskiy:Dear Robert, I am glad that you solved the issue, If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Have a nice day! Alex Warren Cancelling a service for a specific dateClosed   Amelia   Updated October 19, 2022 at 7:33pm   2 Most recent comment from Stanislav Snagovskiy:Hi, Alex  Thanks for reaching out to us If you wish to create a specific working hour schedule for a certain day,  but to have "regular schedule" on other days, you can try to create a "special day ... Frédéric Prud\'homme Delete my single "locatoin"Closed   Amelia   Updated October 19, 2022 at 7:32pm   2 Most recent comment from Stanislav Snagovskiy:Hello Frédéric, Thank you for reaching out to us.Yes, if you have only one location you can delete it, it should not affect your employees and services.If you have any further questions or issues, ... Frédéric Prud\'homme Custom Duration without the "price" displayedClosed   Amelia   Updated October 19, 2022 at 7:29pm   2 Most recent comment from Stanislav Snagovskiy:Hello Frédéric, Thank you for reaching out to us.Our devs are working to implement a built-in option to remove the "price" display in Custom Duration completely, but we can't say an ETA on it. ... Temper Has Amelia hooked-in with the native wordpress '"Personal Data Export' Tool?Closed   Amelia   Updated October 19, 2022 at 7:18pm   2 Most recent comment from Miloš Jovanović:Hi, Temper  We don't have an integration with '"Personal Data Export' Tool" at the moment. If you wish to see this built in in the future, Please feel free to search through our fea ... Cesar Vazquez FunctionalityClosed   Amelia   Updated October 19, 2022 at 5:50pm   2 Most recent comment from Stanislav Snagovskiy:Hello Cesar, Thank you for reaching out to us.It could be achieved with some custom CSS. Could you provide me with the link to your booking page please, so I could better assist you?Look forward to yo ... Kavoos Stark Integration to ActiveCampaign is needed urgentlyClosed   Amelia   Updated October 20, 2022 at 9:33am   7 Most recent comment from Miloš Jovanović:Hi, KavoosJust following up on the query about the native integration with ActiveCampaign.-The ETA for developing an integration like that depends on a lot of factors;such as also the demand of the ... eline vis Email confirmationClosed   Amelia   Updated October 19, 2022 at 12:22pm   3 Most recent comment from Marko Davidović:Hello Eline, Thank you for reaching out to us.We are glad to hear that everything is working and that our article helped. We try to write as many as we can so that we can help as much as we can. We wi ...