As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Florian Eventlist closed vs open interfaceClosed   Amelia   Updated October 25, 2022 at 2:03pm   4 Most recent comment from Marko Davidović:Hello Florian,We are glad that this helps. Unfortunately there is no other way. But you can just place several [ameliaevents tag='name'] on the same page one bellow the other and this shoul ... Jose Cristobal Garcia Aguado Problem with multiple values in Use values from another wpDataTable (foreign key)Closed Pre-purchase questions for wpDataTables   Updated October 25, 2022 at 1:27pm   7 Most recent comment from Miloš Jovanović:Hi, Jose I can completely understand what you mean;for that kind of use-case when there are so many possible values, it is not a good workaround.I did my best to try to come up with any alternate s ... Ilse Package select appointments at same timeClosed   Amelia   Updated October 25, 2022 at 1:00pm   15 Most recent comment from Marko Davidović:Hello Ilse,Of course, we understand that. The resources feature should be implemented by the end of the year. Of course, we can not guarantee that but it is in development and we hope that we be able ... Natascha Vantuykom color customizationClosed   Amelia   Updated October 25, 2022 at 12:40pm   4 Most recent comment from Marko Davidović:Hello Natascha,Unfortunately, currently, these possibilities are not built-in in Amelia in the old booking forms. We are developing a new booking forme but at this time we can not guarantee that all t ... Kay Kruse Alphabetic sorting of filtersClosed   wpDataTables   Updated October 28, 2022 at 12:58pm   5 Most recent comment from Miloš Jovanović:Hi, Kay We have an update on this. 1. If you disable sorting in Sorting & Filtering tab  above the table settings on back-end, you will not have any issues.  But if that is enabled,   and you ma ... Kay Kruse Numeric sortingClosed   wpDataTables   Updated October 25, 2022 at 12:28pm   4 Most recent comment from Miloš Jovanović:Hi, Kay Thank you for creating the suggestion for our developers.I have notified them to take a look, and we will do our best to push this on the priority list as much as possible.Of course, we wil ... Lim Zheng Zhou Not showing on mobile viewClosed Pre-purchase questions for Amelia   Updated October 25, 2022 at 10:50am   8 Most recent comment from Uroš Jovanović:Hello Ana,Glad to hear that the issue has been resolved.Please let us know if you have any other questions. Joe Cairns Issues with Plugin Update Details in WordPRressClosed   Amelia   Updated October 25, 2022 at 11:22am   3 Most recent comment from Marko Davidović:Hello Joe,We just got the feedback from our colleagues and they have told us that the changelog for the full version cannot be seen adequately from WordPress because Amelia Lite has the same slug.  O ... Marina The "package" option is not activeClosed   Amelia   Updated October 25, 2022 at 10:31am   2 Most recent comment from Marko Davidović:Hello Marina, Thank you for reaching out to us. If you do not see your packages option please try to reinstal Amelia to this version that we are sending you in the attachment and also we are sending y ... Lukas Google FontClosed   Amelia   Updated October 25, 2022 at 10:27am   2 Most recent comment from Marko Davidović:Hello Lukas, Thank you for reaching out to us.You can use another server by choosing Custom Font in Amelia/Customize section. You don't have to use Google Fonts. You can also download the font p ... Antonio Aragón del Cid Show holidays and days off in the internal calendarClosed   Amelia   Updated October 25, 2022 at 9:45am   2 Most recent comment from Uroš Jovanović:Hello Antonio,Thank you for reaching out to us.Apologies for the additional questions, are you referring to the back-end calendar in Amelia?Looking forward to your reply. Derik Product questionClosed Pre-purchase questions for Amelia   Updated October 25, 2022 at 9:44am   4 Most recent comment from Uroš Jovanović:Hello Derik,Thank you for reaching back out to us and for purchasing the plugin.The installation process for our plugins and add-ons is simple and straightforward, and shouldn’t cause you any troub ... Max Bourque Plugin form not updatingClosed   Amelia   Updated October 25, 2022 at 9:07am   6 Most recent comment from Miloš Jovanović:Hi, MaxThanks for reaching out to usI can see that you found everything you need so far,but we will he bere in case if there is anything else we might assist with.Please don't hesitate to reach ... kim sweeney APOINTMENT TIMEClosed   Amelia   Updated October 25, 2022 at 8:30am   2 Most recent comment from Marko Davidović:Hello kim, I'm afraid that we didn't quite get what the issue is exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Also send the URL of the page wh ... Tyler Yanta Customizing the look of the panelsClosed   Amelia   Updated October 25, 2022 at 8:10am   8 Most recent comment from Aleksandar Vuković:You're welcome, Tyler, glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.