As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jason Existing customer returns "NO DATA" when searching for themClosed   Amelia   Updated October 20, 2022 at 9:31pm   4 Most recent comment from Stanislav Snagovskiy:Dear Jason,You are welcome,I checked with our developers, and they know this issue, but it is not easy to solve. We will be completely redesigning the Amelia backend, so until this happens this will n ... Dermod Wood Cannot create an event in AmeliaClosed   Amelia   Updated October 20, 2022 at 7:48pm   2 Most recent comment from Miloš Jovanović:Hi, DermodPlease provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... Manuel Rivas the payment plugin does not workClosed   wpDataTables   Updated October 20, 2022 at 6:56pm   2 Most recent comment from Miloš Jovanović:Hi, Manuel Thanks for reaching out to usSorry, but i did not fully understand exactly what the issue is.The title of the ticket is "the payment plugin",   but you have chosen a ticket in the wpDat ... Jean-Marc Hans Notifications are no longer sentClosed   Amelia   Updated October 20, 2022 at 5:33pm   4 Most recent comment from Stanislav Snagovskiy:Hello Jean-Marc, Thank you for reaching out to us.I am glad that you solved this issue.Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if t ... Seb Stead Fomidable forms Repeater fileds dataClosed   wpDataTables   Updated October 20, 2022 at 5:31pm   4 Most recent comment from Miloš Jovanović:Hi, BradYou're welcome, i am happy to help in any way.-Yes, i can see exactly what you mean regarding the repeater fields.-And you are correct, for the time being, it is only possible to connect ... Alex Franco Two websites, centralized booking with AmeliaClosed   Amelia   Updated October 20, 2022 at 5:24pm   2 Most recent comment from Stanislav Snagovskiy:Hello Alex, Thank you for reaching out to us. Yes, for each new site and new installation, you should set everything up from scratch. There is no option to link Amelia through multiple sites. The only ... Luke WooCommerce - Amelia IntegrationClosed   Amelia   Updated October 20, 2022 at 4:59pm   2 Most recent comment from Stanislav Snagovskiy:Hello Luke, WooCommerce is used as a payment method in Amelia, and the main advantage of the WooCommerce integration is that allows you to use their payment gateways, send invoices, and include taxe ... Marcos online reservationsClosed   Amelia   Updated October 20, 2022 at 3:44pm   8 Most recent comment from Stanislav Snagovskiy:Dear Marcos,Thank you,If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Have a nice day! Romain SQLClosed   wpDataTables   Updated October 20, 2022 at 1:38pm   6 Most recent comment from Miloš Jovanović:Hi, Romain You're welcome, i am happy to help.Yes, i can completely understand what you mean.Sometimes such a little detail can be the difference,  so i will pass this suggestion to our manage ... Jonathan Griffioen Problem Amelia form not visible on mobileClosed Pre-purchase questions for Amelia   Updated October 20, 2022 at 11:24am   12 Most recent comment from Aleksandar Vuković:Awesome news, Jonathan, thanks for that!May I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of Amelia if you have an account at wordpress.org a ... bengolfrates 2.0 Pop upClosed   Amelia   Updated October 20, 2022 at 10:27am   2 Most recent comment from Marko Davidović:Hi, bengolfrates  This pop up should be gone with the latest update. Can you please check did you update Amelia to the latest version, 5.4 ? We are not able to replicate this on our Demo Site,  an ... Fore Not able to schedule service in packageClosed   Amelia   Updated October 20, 2022 at 10:09am   27 Most recent comment from Miloš Jovanović:Hi, Fore I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.My apologies if ... Marina add additional fields in "your informations" part of the new booking formClosed   Amelia   Updated October 20, 2022 at 9:43am   4 Most recent comment from Marko Davidović:Hello Marina, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best ... Rizwana Issue in Outlook Calendar sync in AmeliaClosed   Amelia   Updated October 20, 2022 at 9:22am   4 Most recent comment from Marko Davidović:Hello Rizwana, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, p ... Bo Wigginton Cannot get special day to saveClosed   Amelia   Updated October 20, 2022 at 9:09am   2 Most recent comment from Marko Davidović:Hello Bo, Thank you for reaching out to us.Please provide me a temporary WP-admin (new administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ...