We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Peter Heck Problems with calendar / locationsClosed   Amelia   Updated October 12, 2022 at 4:32pm   4 Most recent comment from Stanislav Snagovskiy:Dear Peter,You are welcome,1) Thank you for your suggestion I will forward it to our product team.2) Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add ... [email protected] Images in Catalog modeClosed   Amelia   Updated October 12, 2022 at 3:15pm   5 Most recent comment from Miloš Jovanović:Hi, [email protected]'re welcome, it is not a problem at all.Our policy is to open new tickets for any new/unrelated question,but that is OK, I will answer this one here.-  I am sorry to d ... César Yucra Hide the end time of time slotsClosed   Amelia   Updated October 12, 2022 at 2:33pm   2 Most recent comment from Uroš Jovanović:Hello César,Thank you for reaching out to us.You can do that on the Amelia/Customize page.Hope this helps you.Please let me know if you have any other questions. alexandre calmet day offClosed   Amelia   Updated October 12, 2022 at 2:16pm   2 Most recent comment from Miloš Jovanović:Hi, AlexandreThanks for reaching out to us-1°) is possible for an employe to book on the schedule of unavailability off (not a full day but a half day or a few hours for example)When we book an app ... Greg Table Preview not workingClosed   wpDataTables   Updated October 12, 2022 at 1:51pm   12 Most recent comment from Uroš Jovanović:Hello Greg,Thank you for sharing that with us and glad to hear that the issue has been resolved.Please let us know if you have any other questions. Jens Eisemann Open Requests - FeaturesClosed   wpDataTables   Updated October 12, 2022 at 1:18pm   2 Most recent comment from Uroš Jovanović:Hello Jens,Thank you for reaching out to us.Both of these features are planned to be implemented in the next few updates, but there is no ETA at the moment. Please check out our changelog page after ... Philippe Weickmann Update of the service timeClosed   Amelia   Updated October 12, 2022 at 12:49pm   6 Most recent comment from Marko Davidović:Hello Anne,You are most welcome. We will try to resolve this as soon as possible.If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Ahsan Ramzan Import appointments from a csv fileClosed Pre-purchase questions for Amelia   Updated October 12, 2022 at 12:39pm   5 Most recent comment from Marko Davidović:Hello again Ahsan Ramzan,This is an old feature request page and is no longer used. You can vote for a new one here: https://features.wpamelia.com/582 For now, that is not possible. We don't have ... Stevie Flexible booking based on maximum capacityClosed   Amelia   Updated October 12, 2022 at 12:39pm   5 Most recent comment from Aleksandar Vuković:You're welcome Stevie.I busted my brain last night trying to figure out a workaround, but at the moment, it's not possible.Thank you for your support, though! That webinar with Dave was awe ... Romain Possiblility to display events by date with shortcodeClosed Pre-purchase questions for Amelia   Updated October 12, 2022 at 12:32pm   2 Most recent comment from Aleksandar Vuković:Hello Romain.Thank you for reaching out to us.We're sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. We will work on it in ... Oliver Bode Checked the Name with Customer and fill out a CCCustomized FiledClosed   Amelia   Updated October 12, 2022 at 12:19pm   2 Most recent comment from Marko Davidović:Hello again Sebastian, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?Looking forwar ... Romain Possible to display events only ?Closed Pre-purchase questions for Amelia   Updated October 12, 2022 at 12:18pm   2 Most recent comment from Marko Davidović:Hello Romain, Thank you for your interest in our product.Specific Events can be displayed on specific page using tags like this[ameliaevents tag='name'] if you want to show just the events ... Hans-Peter Wellke EventsClosed   Amelia   Updated October 12, 2022 at 12:16pm   4 Most recent comment from Marko Davidović:Hello Hans-Peter,I'm afraid that we didn't get again what you want to achieve. Are you asking us how you can use the Amelia on bot sites and you want to show same info about events then this ... Rohan Yoon Calendar view for specific employeeClosed Pre-purchase questions for Amelia   Updated October 12, 2022 at 11:48am   2 Most recent comment from Uroš Jovanović:Hello Rohan,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Ryan Mayne Domain doesn't appearClosed   Amelia   Updated October 12, 2022 at 10:13am   2 Most recent comment from Marko Davidović:Hope this helps.Hello Ryan, Thank you for reaching out to us.In your profile on our store you have manage domain button. There you can deactivate domain and activate the new one. You have a Developer ...