As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Franck Time required before bookingClosed   Amelia   Updated October 28, 2022 at 10:36am   2 Most recent comment from Marko Davidović:Hello Franck, Thank you for reaching out to us.This is how Amelia works and it is designed so that it counts days not just working days. I'll kindly ask you to add it as a feature suggestion on ... Yuri How much is Amelia Basic's renewal fee?Closed   Amelia   Updated October 28, 2022 at 10:32am   2 Most recent comment from Marko Davidović:Hello Yuri, Thank you for reaching out to us.We have checked in the system and your price for the renewal will be JP¥6,980.If you have any more questions please open another ticket and we will gladl ... Hans-Peter Wellke EventsClosed Pre-purchase questions for Amelia   Updated October 28, 2022 at 6:47am   2 Most recent comment from Marko Davidović:Hello Hans-Peter, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can only have one at a time. The integration works this way, and it doesn' ... Jin How can I add in the Amelia registration widget and select a course by default?Closed   Amelia   Updated October 27, 2022 at 8:47pm   9 Most recent comment from Stanislav Snagovskiy:Dear Jin,As I wrote to you below, unfortunately, this cannot be done, You can suggest that feature on the following link: https://features.wpamelia.com/  We carefully follow suggestions from our cu ... Jonas Höglund packages not showing in DiviClosed   Amelia   Updated October 27, 2022 at 8:23pm   4 Most recent comment from Stanislav Snagovskiy:Dear Jonas,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.You can suggest ... Brian Milnes Adding large number of rows to a very large TableClosed   wpDataTables   Updated October 27, 2022 at 7:34pm   6 Most recent comment from Miloš Jovanović:Hi, Brian  I can see what you mean. Yes, that was kind of an idea in the moment, to try to think of an "alternate way"  that might work for SQL tables, but now when I think more about it, it woul ... Mee Auto cache different timesClosed   wpDataTables   Updated October 27, 2022 at 5:45pm   5 Most recent comment from Miloš Jovanović:Hi, Mee No problem at all.Anything else that we could assist with, please don't hesitate to create new tickets. Kind regards. Mike Receiving "some" Email NotificationsClosed   Amelia   Updated October 27, 2022 at 3:27pm   10 Most recent comment from Uroš Jovanović:Hello Mike,Here is a video showing how to add an email to the "Send all notifications to additional addresses" field.Hope this helps you.Please let me know if you have any other questions. Anni Toivakainen The employee descriptions - how client can see themClosed   Amelia   Updated October 27, 2022 at 1:16pm   17 Most recent comment from Marko Davidović:Hello again Anni,You are most welcome. Not at all, we are here to help in any way we can. We wish you a good holiday. Have a great time.  Evolcan Services per locationClosed   Amelia   Updated October 27, 2022 at 12:35pm   2 Most recent comment from Uroš Jovanović:Hello Evolcan,Thank you for reaching out to us.Service per location can be set up in the Employee working hours settings, where you can select specifically for a specific location at a specific time ... ed rodgers table and image size alternatingClosed   wpDataTables   Updated October 27, 2022 at 11:11am   3 Most recent comment from Miloš Jovanović:Hi, ed Thanks for reaching out to usI am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create n ... david [email protected] booking form 2,0Closed   Amelia   Updated October 27, 2022 at 9:38am   6 Most recent comment from Uroš Jovanović:Hello David,We will continue our conversation on the other ticket. ERICK use amelia with subdomainsClosed   Amelia   Updated October 27, 2022 at 9:37am   4 Most recent comment from Marko Davidović:Hello Erick, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, ple ... asimpleworker Issue on one websiteClosed   Amelia   Updated October 27, 2022 at 9:03am   8 Most recent comment from Aleksandar Vuković:Hello RomainYou simply need to access Amelia/Employees and edit the employee you want to link "Calendar1" from [email protected] with his profile on website1.com.Then, you'd access Amelia ... David Sánchez Abour Direct Bank Transfer Woocommerce and AmeliaClosed   Amelia   Updated October 27, 2022 at 8:20am   4 Most recent comment from Marko Davidović:Hello David,You are most welcome, we are glad that we were able to help you and that everything is fine now.If you have any more questions please open another ticket and we will gladly help you there ...