As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Wilco Heijkants SMS notificationClosed   Amelia   Updated October 26, 2022 at 12:01pm   6 Most recent comment from Marko Davidović:Hello Wilco, You are most welcome, and we are glad to hear that everything is working. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the ... Renen Jose Navalta Amelia "Extras" LabelClosed   Amelia   Updated October 26, 2022 at 11:28am   6 Most recent comment from Marko Davidović:Hello Renen Jose Navalta, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you ... Daniel Badanjak Ability to change the order of service selectionClosed   Amelia   Updated October 26, 2022 at 9:56am   2 Most recent comment from Marko Davidović:Hello Daniel, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This is not possible to achieve due to Amelia's logic and functioning. If you hav ... Leonardo Vasconcelos Lima upgrade de softwareClosed Pre-purchase questions for Amelia   Updated October 26, 2022 at 8:43am   2 Most recent comment from Uroš Jovanović:Hello Leonardo,Thank you for expressing interest in the Amelia plugin.When you upgrade licenses, you will have to pay the difference between the two licenses. When the upgrade is done, you simply re ... Anne Aho How to change the number of additional persons to three instead of oneClosed   Amelia   Updated October 26, 2022 at 8:00am   2 Most recent comment from Marko Davidović:Hello Anne, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.w ... Branquet Corentin Generate Google calendar EventClosed Pre-purchase questions for Amelia   Updated October 27, 2022 at 1:38pm   17 Most recent comment from Marko Davidović:Hello again Branquet,We just got the feedback from our colleagues and they have sent some examplesExample of $appointmntData array array (  'id' => 924,  'bookings' =>   array ... Landry Package customersClosed   Amelia   Updated October 26, 2022 at 7:34am   2 Most recent comment from Marko Davidović:Hello Landry, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. But this is a good suggestion I'll kindly ask you to add it as a feature suggesti ... Christina Anderson Booking 2.0Closed   Amelia   Updated October 26, 2022 at 7:16am   2 Most recent comment from Marko Davidović:Hello Christina, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. At this time it is not possible to turn that off. This is part of Amelia's desi ... Victor Reyes CRON task not workingClosed   Amelia   Updated October 26, 2022 at 6:44am   3 Most recent comment from Marko Davidović:Hello Victor, Thank you for reaching out to us. Cron is not Amelia's feature cron is a WordPress feature. You can use cron with Amelia, but setting cron is not part of Amelia's support becau ... frederic employee bugClosed   Amelia   Updated October 26, 2022 at 6:26am   2 Most recent comment from Marko Davidović:Hello Frederic, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... Yash Kanthale What's new update ? 5.4.2 ?Closed   Amelia   Updated October 25, 2022 at 7:58pm   2 Most recent comment from Stanislav Snagovskiy:Hello Yash, Thank you for reaching out to us. Since we had a bug with updating the appointment status, we're released a new minor update today: BugFix: Fixed issue with changing the appointment s ... Caitlin E-mail notificationClosed   Amelia   Updated October 25, 2022 at 7:53pm   2 Most recent comment from Stanislav Snagovskiy:Hello Caitlin, Thank you for reaching out to us.I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate t ... Tadeas PackagesClosed   Amelia   Updated October 25, 2022 at 7:43pm   8 Most recent comment from Stanislav Snagovskiy:Dear Tadeas, just to clarify the current logic in Amelia for picking/assigning employees to Service appointments from a Package; You are correct - In either case, a customer can not choose employees ... Alan PackagesClosed   Amelia   Updated October 25, 2022 at 5:51pm   2 Most recent comment from Stanislav Snagovskiy:Hello Alan, Thank you for reaching out to us.Could you provide me with more information and screenshots regarding this issue, please?So I will be able to reproduce it and help you.Look forward to your ... Ryan Stark Multiple types of appointmentsClosed Pre-purchase questions for Amelia   Updated October 25, 2022 at 2:15pm   2 Most recent comment from Uroš Jovanović:Hello Ryan,Thank you for expressing interest in the Amelia plugin.You can check out our demo websites and see the functionality of the Amelia plugin and after that let us know if you have any other ...