As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jean Geolocation and variable pricingClosed   Amelia   Updated October 21, 2022 at 7:48pm   10 Most recent comment from Miloš Jovanović:Hi, Jean  Thank you for this clarification, i see exactly what you mean now. Unfortunately,  it is not currently possible - but i will pass this suggestion for our developers; and they will do thei ... Nils Gomez Adding a redirection Url after ordering via shopping cartClosed   Amelia   Updated October 21, 2022 at 7:33pm   4 Most recent comment from Stanislav Snagovskiy:Dear Nils,Thank you,I made a booking and got to this page, but I see that it is not Amelia's thank you page, but a custom thank you page.I am not redirected to the main page; please specify the ... Athanasios Mousiolis Calendars syncClosed   Amelia   Updated October 21, 2022 at 7:06pm   2 Most recent comment from Stanislav Snagovskiy:Hello Athanasios, Thank you for reaching out to us. Here is how the Google Calendar integration with Amelia works: With Google Synchronization, all employees in Amelia can sync their working schedule ... Oliver Bode See Coupons DetailsClosed   Amelia   Updated October 21, 2022 at 5:39pm   6 Most recent comment from Miloš Jovanović:Hi, Oliver I am sorry to disappoint you, but currently, we don't have anything exactly like that available in Amelia.We only have our Coupon system available at the moment.The coupons tab can ... Rizwana Appointments email to be sent admin email id alsoClosed   Amelia   Updated October 21, 2022 at 5:25pm   2 Most recent comment from Miloš Jovanović:Hi, Rizwana Sorry for the delayYes.  We have a feature that will allow the Admin to receive all notifications additionaly.This is in Amelia settings/Notifications/Send all notifications to addition ... socialmeetclub changes their schedule weeklyClosed   Amelia   Updated October 21, 2022 at 1:50pm   2 Most recent comment from Marko Davidović:Hello, Thank you for your interest in our product.The only way that you can try to achieve this is by using special day option. And in this way, you can create different schedules for different week ... Greg Amelia Password Reset LinkClosed   Amelia   Updated October 21, 2022 at 1:12pm   2 Most recent comment from Marko Davidović:Hello Greg, Thank you for reaching out to us.Please check your customer panel page URL if it is correct.Also an issue with email notifications could be caused by several reasons: Your hosting provider ... Luis Ojeda Import Coupon CodesClosed   Amelia   Updated October 21, 2022 at 12:33pm   2 Most recent comment from Marko Davidović:Hello Luis, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.w ... Mario Hartmann Wrong buttonsClosed   Amelia   Updated October 21, 2022 at 12:32pm   4 Most recent comment from Marko Davidović:Hello Mario, Thank you for reaching out to us.We are glad to hear that you have managed to sort everything out.If you have any more questions please open another ticket and we will gladly help you the ... Kevin Customer Appointment HistoryClosed   Amelia   Updated October 21, 2022 at 12:29pm   4 Most recent comment from Marko Davidović:Hello Kevin, You are most welcome, and we try to help as best as we can. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Have a l ... Luke Creating UsersClosed   Amelia   Updated October 21, 2022 at 12:09pm   4 Most recent comment from Marko Davidović:Hello Luke,Thank you for the explanation. Unfortunately, currently, this feature is not built-in in Amelia. The customer must book the appointment first in order to access the customer pane, otherwis ... Kirstin stylingClosed   Amelia   Updated October 21, 2022 at 11:56am   4 Most recent comment from Miloš Jovanović:Hi, Kirstin In order to change the general colours of the Customer/Employee Panels as well as text colour; at the moment we don't have a separate setup that is only for the Panels; but if yo ... Mathew Tattum monthly membershipClosed Pre-purchase questions for Amelia   Updated October 21, 2022 at 11:05am   2 Most recent comment from Marko Davidović:Hello Mathew, Thank you for your interest in our product.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro l ... Michael Hide rowsClosed   wpDataTables   Updated October 21, 2022 at 11:00am   5 Most recent comment from Aleksandar Vuković:Hey Michael and Leonie.You should use "If cell value | = | INVOICE PAID | Set row CSS class | hide"So this will apply only if the cell value is equal to "INVOICE PAID". In all other cases, it looks fo ... Shanna Cancelling an appointmentClosed   Amelia   Updated October 21, 2022 at 7:45am   2 Most recent comment from Marko Davidović:Hello Shanna, Thank you for reaching out to us.I'm afraid, at the moment there's no feature for refunding Customers in Amelia.Therefore, refunds should be proceeded manually through the paym ...