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Public Tickets

Huw Mobile View IssuesClosed   Amelia   Updated July 8, 2022 at 1:23pm   2 Most recent comment from Marko Davidović:Hello Huw, Thank you for reaching out to us.We went to your site from a mobile phone and as far as we can see everything is working properlyCan you please clear the cache from the device and from the ... Taiga Utsumi general inquiryClosed Pre-purchase questions for Amelia   Updated July 8, 2022 at 12:05pm   10 Most recent comment from Marko Davidović:Hello Taiga,Yes, of course, you can use both features at the same time, independently of each other. Services will depend on the working hours of the employee, while events can last several days, you ... Nicole Payment GatewayClosed   Amelia   Updated July 8, 2022 at 9:29am   2 Most recent comment from Marko Davidović:Hello Nicole, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.Amelia itself doesn't handle the payments but we have integration with several paym ... Théo Creation Customer or Employee by Ultimate MemberClosed Pre-purchase questions for Amelia   Updated July 8, 2022 at 8:30am   2 Most recent comment from Marko Davidović:Hello Théo, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that th ... Pia Civiletti SMTP Email Not WorkingClosed   Amelia   Updated July 8, 2022 at 8:16am   4 Most recent comment from Marko Davidović:Hello Pia, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, pleas ... Aline Booking form - locations - agentsClosed   Amelia   Updated July 8, 2022 at 8:05am   2 Most recent comment from Marko Davidović:Hello Aline, Thank you for reaching out to us.It's not possible to do it just like that. The location is linked to the employee, when the customer chooses the location, he will have an appointmen ... Andy Voss Spots AvailableClosed   Amelia   Updated July 8, 2022 at 10:12am   3 Most recent comment from Miloš Jovanović:Hi, AndyI did some further testing on a Test site, when i make custom pricing for Event, then the CSS is this one.Here is CSS you can add to the page with the Events, and this should make the "spots" ... Colin Gmail IntegrationClosed   Amelia   Updated July 7, 2022 at 9:23pm   4 Most recent comment from Miloš Jovanović:Hi, Colin We are delighted to hear that this has been resolved. Anything else that we could assist with, please don't hesitate to reach out to us, and we will assist as quick as possible.May I ... Meike Problems with updateClosed   Amelia   Updated July 7, 2022 at 8:59pm   2 Most recent comment from Miloš Jovanović:Hi, Meike It sounds this might be either a caching issue,or perhaps a conflict with another plugin and Amelia...Please deactivate Amelia, clear cache, activate Amelia, clear cache again.  You can c ... Alex Cancel appointmentClosed   Amelia   Updated July 7, 2022 at 8:53pm   29 Most recent comment from Miloš Jovanović:Hi, Alex This issue is happening only on your site at this moment.We don't have any reports from other users like this, and we also tried to reproduce this issue on our local Testing sites;but ... Antonino link to samba share on local serverClosed   wpDataTables   Updated July 7, 2022 at 8:48pm   5 Most recent comment from Miloš Jovanović:Hi, Antonino Thank you for explaining the solution, i will make a note of it, perhaps it will help other usersThanks again.If anything else happens, please don't hesitate to create new tickets. dino Antonioni sales taxClosed   Amelia   Updated July 7, 2022 at 8:37pm   2 Most recent comment from Miloš Jovanović:hi, dino Sorry for the delayAmelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie, Stripe and WooCommerce. What you want is poss ... Sally Williams AmeliaClosed   Amelia   Updated July 7, 2022 at 8:36pm   2 Most recent comment from Miloš Jovanović:Hi, Sally Sorry for the delayI apologise, but i am not understanding the issue.Can you please elaborate with a bit more details, and i will help?If you have issues setting up location, please check ... MIndaugas No calander for emplooyeClosed   Amelia   Updated July 7, 2022 at 8:04pm   8 Most recent comment from Miloš Jovanović:Hi, MIndaugas And i forgot to say, please also check other employees - If you wish them to have back-end access to their Calendar, they should be connected to a WordPress user with same email, that ... Hafid Have multiple employee on one email adressClosed   Amelia   Updated July 7, 2022 at 1:48pm   2 Most recent comment from Marko Davidović:Hello Hafid, Thank you for reaching out to us.Every employee must have their own email address entered, but if they don't want to allow them access to the back end of the site, they don't ha ...