As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Gery FyguClosed Pre-purchase questions for wpDataTables   Updated October 18, 2022 at 8:17pm   2 Most recent comment from Miloš Jovanović:Hi, Gery Thanks for reaching out to usDid you perhaps make a typo while writing the ticket query - or some kind of a mistake that it did not send all the text?We will be here if you have any questio ... Mark Sayegh Increasing size of response expander and giving it a background colorClosed   wpDataTables   Updated October 18, 2022 at 8:11pm   2 Most recent comment from Miloš Jovanović:Hi, MarkI can't seem to get any rows to appear from my end when I visit the related page - no matter what I choose in the filters,so I can't work directly on your page to try and find some ... Mike Saving or moving a calendarClosed   Amelia   Updated October 18, 2022 at 8:02pm   2 Most recent comment from Stanislav Snagovskiy:Hello Mike, Thank you for reaching out to us. We do not work with migrations and this is not our area of expertise. But we will try to help as best as we can. Other than cloning your website, there� ... Andrew TranslatingClosed   Amelia   Updated October 18, 2022 at 5:19pm   9 Most recent comment from Stanislav Snagovskiy:Dear Andrew,I am glad that you fixed that issue,As for the custom placeholder - at the moment, that is cannot be done.You can suggest that feature on the following link: https://features.wpamelia.com ... Patrick Direct links to eventsClosed Pre-purchase questions for Amelia   Updated October 18, 2022 at 1:57pm   2 Most recent comment from Marko Davidović:Hello Patrick, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that ... Yann Add fields planning viewClosed   Amelia   Updated October 18, 2022 at 1:17pm   2 Most recent comment from Marko Davidović:Hello Yann, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.w ... Michał Is it possibleClosed   Amelia   Updated October 18, 2022 at 1:07pm   2 Most recent comment from Marko Davidović:Hello Michał, Thank you for reaching out to us.Yes, of course. You can disable the option in settings/appointment called Allow booking below minimum capacity and when one person books it will close ... Rory Finch New employee calendar errorClosed   Amelia   Updated October 18, 2022 at 12:19pm   5 Most recent comment from Miloš Jovanović:Hi, Rory Actually, i figured out the URL of the site,  sorry about that - disregard my last message.And it seems I found all of the relevant employees here;for you , and Dom, and Hannah - the ones ... Edward Data fields not showing in Word .docx ReportClosed Pre-purchase questions for wpDataTables   Updated October 22, 2022 at 3:38pm   3 Most recent comment from Miloš Jovanović:Hi, Edward My apology again for all the waiting time.I've been advised by the Senior Team.In order to assist with this kind of issue, we can only provide our Premium level of support for our us ... Ricardo Not let users choose out of all the locations when adding services time.Closed   Amelia   Updated October 18, 2022 at 11:05am   10 Most recent comment from Marko Davidović:Hello Ricardo,We hope you enjoyed your vacation. Thank you for the video, now we understand what you mean. Unfortunately, this can not be hidden or restricted this is part of Amelia's design. Emp ... Andrea Cannizzaro custom cssClosed Pre-purchase questions for wpDataTables   Updated October 18, 2022 at 10:59am   2 Most recent comment from Miloš Jovanović:Hi, Andrea  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Constantin Iacob compte clientClosed   Amelia   Updated October 18, 2022 at 9:49am   4 Most recent comment from Marko Davidović:Hello again,We are not sure what you want to achieve, but we will try to help you. If we understand you correctly, you want to have packages, but you don't want them to be displayed on the front ... John Paul ZapierClosed Pre-purchase questions for Amelia   Updated October 18, 2022 at 9:27am   2 Most recent comment from Aleksandar Vuković:Hello JohnThank you for reaching out to us.There's no native integration with Zapier, but you can use webhooks to send booking details to Zapier. Mathias Schunke Can't find the input field for Column width anymoreClosed   wpDataTables   Updated October 18, 2022 at 9:06am   4 Most recent comment from Miloš Jovanović:Hi, Mathias Sorry for the delayed response.-You're welcome. I am delighted to hear that this has been resolved.  Anything else that we could assist with, please don't hesitate to create n ... Marti Package appointment cancellationClosed   Amelia   Updated October 18, 2022 at 9:00am   2 Most recent comment from Marko Davidović:Hello Marti, Thank you for reaching out to us.1. Yes they do2. Yes they do3. Unfortunately, currently, this feature is not built-in in Amelia.4. Yes of course you can see that in services/packages/ma ...