As previously announced via banners and our newsletters, support is no longer available through this platform.

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Public Tickets

Brad Ward Ward Upgrade to 5.4Closed   Amelia   Updated October 31, 2022 at 9:41am   2 Most recent comment from Uroš Jovanović:Hello Brad,Thank you for reaching out to us.If you activated the purchase code in Amelia Settings/Activation, the update should be offered in the Plugins section. On some WordPress installations, yo ... Francesca Kendall Change of service price from dateClosed   Amelia   Updated October 31, 2022 at 9:36am   8 Most recent comment from Uroš Jovanović:Hello Francesca,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual ... Hussnain Appointments HistoryClosed   Amelia   Updated October 31, 2022 at 9:34am   2 Most recent comment from Marko Davidović:Hello Hussnain, Thank you for reaching out to us.When you click on services/packages/manage package then you can see the package for each customer and there you can see how many appointments they have ... Denis Disable Google FontsClosed   Amelia   Updated October 31, 2022 at 8:42am   18 Most recent comment from Aleksandar Vuković:Sure thing, Martin, I'll check out the other ticket and get back to you there. Darren Frantz Custom FieldsClosed   Amelia   Updated October 31, 2022 at 8:25am   2 Most recent comment from Marko Davidović:Hello Darren, Thank you for reaching out to us.Yes, at this time the custom fields can not be applied to packages I'm afraid only to individual services.I'll kindly ask you to add it as a fe ... Floris Show 'services' tab in 2.0 with only 1 serviceClosed   Amelia   Updated October 31, 2022 at 7:46am   3 Most recent comment from Marko Davidović:Hello Floris, Thank you for reaching out to us.We will close this ticket per you request but If you have any more questions please open another ticket and we will gladly help you there. We wish you a ... Blagoj Content in a table cell in not fully visibleClosed   wpDataTables   Updated October 30, 2022 at 4:08pm   2 Most recent comment from Miloš Jovanović:Hello, BlagojSorry for the delayI just inspected the front-end table Аеродром ( ID 4 ),and at the back-end it is the same,  it does look as there should be more text, like it's cut of ... Norm Sash Adding symbols as cell prefixClosed   wpDataTables   Updated November 2, 2022 at 2:11pm   3 Most recent comment from Miloš Jovanović:Hi, Norm Sorry for all the waiting time, i have confirmation for this.-At this time it is not possible to copy and paste symbols like this as prefix/suffix.If you wish to see that possibility in the ... Dimitris Date RangeClosed   wpDataTables   Updated October 29, 2022 at 4:51pm   2 Most recent comment from Miloš Jovanović:Hi, Dimitris Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Brian Milnes Report Builder limitationsClosed Pre-purchase questions for wpDataTables   Updated October 29, 2022 at 2:04pm   2 Most recent comment from Miloš Jovanović:Hi, Brian Sorry for the delay - I am not sure if i fully understood your question, but i can give you general information about using a source data table and filtering with Report Builder,  to start ... JDuttlinger PHP VersionClosed   Amelia   Updated October 29, 2022 at 1:32pm   3 Most recent comment from Miloš Jovanović:Hi, JDuttlinger  Amelia supports PHP 8.1 and our developers have optimized it for that version, but we have done a lot of testing with different configurations of WordPress,   and generally speakin ... TONTALE Gap between the time of the chosen appointment and the scheduleClosed   Amelia   Updated October 28, 2022 at 9:57pm   2 Most recent comment from Stanislav Snagovskiy:Hello Tontale, Thank you for reaching out to us.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inher ... Mauricio Adolfo Ayala Aguirre MERCADO PAGOClosed Pre-purchase questions for Amelia   Updated October 28, 2022 at 5:52pm   2 Most recent comment from Uroš Jovanović:Hello Mauricio,Thank you for expressing interest in the Amelia plugin.Unfortunately, there is currently integration with Mercado pago with Amelia's built-in features. You can suggest that featu ... Fore Custom Email TemplateClosed   Amelia   Updated October 28, 2022 at 2:00pm   3 Most recent comment from Uroš Jovanović:Hello Fore,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Alexandre Azra Resend invitation notificationClosed   Amelia   Updated October 28, 2022 at 12:18pm   2 Most recent comment from Uroš Jovanović:Hello Alexandre,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ...