As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Raymond McBroom PreDefined DateClosed   wpDataTables   Updated November 3, 2022 at 2:59pm   2 Most recent comment from Miloš Jovanović:Hi , RaymondThanks for reaching out to usFor example, If you need a simple auto pre-populate for the column Date and Time, to be the current Date Time, we have this placeholder, that you can use as ... Jonas Höglund Translating Customer PanelClosed   Amelia   Updated November 3, 2022 at 2:08pm   4 Most recent comment from Uroš Jovanović:Hello Jonas,There should not be a conflict between these two conflicts. The customer panel will be included in the Amelia/Customize page, but as of now, that is not the case, thus the only option wou ... Suresh kumar Separate Users for particullar servicesClosed Pre-purchase questions for Amelia   Updated November 3, 2022 at 1:48pm   2 Most recent comment from Uroš Jovanović:Hello Suresh,Thank you for expressing interest in the Amelia plugin.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part ... Carles Para nosotros, muy importanteClosed   Amelia   Updated November 3, 2022 at 12:30pm   2 Most recent comment from Marko Davidović:Hello Carles, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features ... Kevin Hamer Hide empty values in dropdownClosed   wpDataTables   Updated November 3, 2022 at 12:05pm   2 Most recent comment from Miloš Jovanović:Hi, KevinApology for the late reply-I can see what you mean,  and I just made a test.Sorry to disappoint you, but currently it is not possible to remove the blank/empty values that are being pulled ... Jim Getting startedClosed Pre-purchase questions for Amelia   Updated November 3, 2022 at 10:08am   2 Most recent comment from Uroš Jovanović:Hello Jim,Thank you for reaching out to us.The lite version of the plugin does not have the Employee page, but it rather has a "Provider" option on the Amelia/Settings page which serves as the only e ... BUSEYNE Karyne SERVICESClosed   Amelia   Updated November 3, 2022 at 9:07am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Please provide me a  new temporary WP-admin (new administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... Dennis M Jeffers Event Tickets PlaceholderClosed   Amelia   Updated November 3, 2022 at 8:28am   4 Most recent comment from Marko Davidović:Hello Dennis,Did you create tickets with custom pricing like thisTicket info is only sent when you create ticket, this info is not sent with the regular booking of the event without a ticket. Once you ... Anthony So Embed Appointment LinkClosed   Amelia   Updated November 3, 2022 at 7:38am   2 Most recent comment from Marko Davidović:Hello Anthony, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Amelia work in a way where you need to put Amelia's shortcode to the page that yo ... Aryeh Frankel Builder IntegrationClosed Pre-purchase questions for Amelia   Updated November 3, 2022 at 7:27am   4 Most recent comment from Marko Davidović:Hello Aryeh Frankel,Not exactly, since Amelia is a booking plugin appointment must be made. So when you create an event the Maximum allowed spots must be at least one so one person can book that.We w ... Felix Missing german translationClosed   Amelia   Updated November 2, 2022 at 9:19pm   2 Most recent comment from Stanislav Snagovskiy:Hi Felix, Thank you for reaching out to us. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you to install Loco Translate and then to translate these string ... Leszek Piątek Custom field textarea and new linesClosed   Amelia   Updated November 2, 2022 at 6:57pm   9 Most recent comment from Stanislav Snagovskiy:Dear Leszek,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Jose Pérez funcion precio flexibleClosed Pre-purchase questions for Amelia   Updated November 2, 2022 at 2:32pm   2 Most recent comment from Marko Davidović:Hello Jose, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. But we plan to implement this feature. In any case, you can achieve this now. Y ... Abigail Semple Skipper activating my upgradeClosed   Amelia   Updated November 2, 2022 at 2:00pm   13 Most recent comment from Uroš Jovanović:Hello Abigail,We have resolved the issue from our end, please let us know if it works fine.Looking forward to your reply. Paul Pettersen Setting toursClosed   Amelia   Updated November 2, 2022 at 1:29pm   10 Most recent comment from Uroš Jovanović:Hello Paul,Thank you for clearing that up.Since there is no option to set different time periods over the other ones that are already created, I would suggest that you create a different employee and ...