As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Stephanie Barry Woods Can't use coupon for packagesClosed   Amelia   Updated November 1, 2022 at 12:26pm   2 Most recent comment from Marko Davidović:Hello Stephanie Barry Woods, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.At the moment, coupons can’t be assigned to packages, only Services, an ... Against The Odds Does wpDataTables leverage Redis caching?Closed   wpDataTables   Updated November 7, 2022 at 3:24pm   5 Most recent comment from Miloš Jovanović:Hi, Against Apologies for the waiting time once again, we got confirmation from our developers.I am sorry to disappoint you, but currently, we don't have any kind of integration or workarounds, ... Randy Breland Server Side processingClosed   wpDataTables   Updated November 1, 2022 at 9:54am   3 Most recent comment from Miloš Jovanović:Hi, RandyFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Shohag Individual Services Shareable LinkClosed Pre-purchase questions for Amelia   Updated November 1, 2022 at 9:29am   4 Most recent comment from Marko Davidović:Hello Shohag,You are most welcome. And I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/ Features are pushed up on our "to-do" list when there are ... Peyton Kline include onsite option for paymentClosed   Amelia   Updated November 1, 2022 at 9:08am   2 Most recent comment from Marko Davidović:Hello Peyton, Thank you for reaching out to us.You can set that easily in Amelia settings payments and also you need to enable this option for each service individually in services/edit service/settin ... Jason Uploading Form 5.0 on wordpressClosed   Amelia   Updated November 1, 2022 at 8:34am   19 Most recent comment from Aleksandar Vuković:Hi again Jason. We are not aware of any issues between Amelia and the latest version of Divi editor. We've updated both Amelia and Divi on our development server, so we're using the latest v ... Floris Google Calender sync not workingClosed   Amelia   Updated October 31, 2022 at 7:05pm   10 Most recent comment from Stanislav Snagovskiy:Dear Floris,Thanks for the video explanation provided.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the insid ... TONTALE Set up Amelia for different timezone fixed based on browser's settingsClosed   Amelia   Updated October 31, 2022 at 6:52pm   2 Most recent comment from Stanislav Snagovskiy:Hello Tontale, Thank you for reaching out to us.Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here's how it works: All times in the back-end ... Toshiaki Sakai About google calenderClosed   Amelia   Updated October 31, 2022 at 3:15pm   2 Most recent comment from Uroš Jovanović:Hello Toshiaki,Thank you for reaching out to us.For that purpose, you need to set up the %group_appointment_details% placeholder on the Amelia/Settings/Integrations/Google Calendar page.Please let m ... MEHEDI HASSAN SHUBHO Custom Color for random Column or RowClosed Pre-purchase questions for wpDataTables   Updated October 31, 2022 at 3:15pm   3 Most recent comment from Miloš Jovanović:Hi, MEHEDIAnd i just wanted to point out that you can try wpDataTables before purchase on our sandbox Demo sites ( you can find their links in my signature), and there is a 15-day money-back guaran ... Ayoub websiteClosed Pre-purchase questions for Amelia   Updated October 31, 2022 at 11:49am   2 Most recent comment from Uroš Jovanović:Hello Ayoub,Thank you for expressing interest in the Amelia plugin.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fi ... Promsy Célia Notification email - cronClosed   Amelia   Updated October 31, 2022 at 11:18am   10 Most recent comment from Uroš Jovanović:Hello Promsy,Thank you for reaching back out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:/ ... Floris Change text customer panelClosed   Amelia   Updated October 31, 2022 at 11:15am   4 Most recent comment from Marko Davidović:Hello Floris,This should help you. We will close this ticket per your request.If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Hav ... PIETRO CESARE PALA ATTIVAZIONE GRAVITY FORMClosed   Gravity Forms integration for wpDataTables   Updated October 31, 2022 at 10:41am   2 Most recent comment from Uroš Jovanović:Hello Pietro,Thank you for reaching out to us.Can you please provide me with the screenshot/screen recordings of the issues that you are dealing with?Looking forward to your reply. Kyle SMSClosed   Amelia   Updated October 31, 2022 at 10:27am   13 Most recent comment from Uroš Jovanović:Hello Kyle,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ...