We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Angenon lost appointmentClosed   Amelia   Updated December 6, 2022 at 11:19am   14 Most recent comment from Marko Davidović:Hello Nico,We are really delighted to hear that everything is fine now and that you haven't experienced any more issues.We wish you all the best.  Hubert Amelia integration with a React.js websiteClosed   Amelia   Updated December 6, 2022 at 9:59am   2 Most recent comment from Marko Davidović:Hello Hubert, Thank you for reaching out to us.Unfortunately, currently, this integration is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://feat ... Abdulkarim ALANSARY QuestionsClosed Pre-purchase questions for Amelia   Updated December 6, 2022 at 9:49am   2 Most recent comment from Uroš Jovanović:Hello Abdulkarim,Thank you for expressing interest in the Amelia plugin.We have API Routes for Amelia, but most of them are protected and depend on the permissions that are set in WordPress Accounts ... Cesar Service Break TimeClosed   Amelia   Updated December 6, 2022 at 9:34am   2 Most recent comment from Marko Davidović:Hello Cesar, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This will break the service in two so if you offer 8 hours long service for example you ... Jules Catalog View - not showing packages onlyClosed   Amelia   Updated December 6, 2022 at 9:30am   2 Most recent comment from Marko Davidović:Hello Jules, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can not show packages per category only, You can either show services and packages o ... Ondrej Event currencyClosed   Amelia   Updated December 6, 2022 at 9:21am   2 Most recent comment from Uroš Jovanović:Hello Ondrej,Thank you for reaching out to us.Unfortunately, this feature is not currently available, but we have the plan to include this in one of the future updates, but there is no ETA at the mom ... Jeff Question about eventsClosed   Amelia   Updated December 6, 2022 at 9:18am   2 Most recent comment from Marko Davidović:Hello Jeff, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.Amelia doesn't yet have a membership feature, and recurring appointments and packages ... John Conversion PixelClosed Pre-purchase questions for Amelia   Updated December 6, 2022 at 9:13am   2 Most recent comment from Uroš Jovanović:Hello John,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Matthias Amelia DesignClosed Pre-purchase questions for Amelia   Updated December 6, 2022 at 8:10am   2 Most recent comment from Marko Davidović:Hello Matthias, Thank you for your interest in our product.No, our demos are just for show. We do not sell our demos, this is just for showing Amelia possibilities and so that you can play around with ... Venice Ann Cuevas POP for Text/Notes ColumnClosed   wpDataTables   Updated December 5, 2022 at 8:50pm   4 Most recent comment from Miloš Jovanović:Hi, Venice Sorry for the delayI am sorry to disappoint you, but at this time we only have the Edit Modal available as a Pop up for any kind of editing.But this is an interesting idea for a future im ... Sudd Dongre Shortcode on wp menusClosed Pre-purchase questions for wpDataTables   Updated December 30, 2022 at 2:46pm   5 Most recent comment from Miloš Jovanović:Hi, Sudd Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Kenneth Harrell Call To Action Button - How To Edit Text?Closed   Amelia   Updated December 5, 2022 at 7:33pm   2 Most recent comment from Miloš Jovanović:Hi, Kenneth Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Carlos How to find column ID numberClosed   wpDataTables   Updated December 5, 2022 at 7:05pm   2 Most recent comment from Miloš Jovanović:Hi, CarlosFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Johan Activation grey out, not possible to activateClosed   Amelia   Updated December 5, 2022 at 6:48pm   2 Most recent comment from Uroš Jovanović:Hello Johan,Thank you for reaching out to us.If you see this screen, that means that you still have the Lite version of the plugin installed: The Lite version needs to be deactivated/deleted, and the ... John Theme or Formatting for Forms & Master DetailsClosed   Master-Detail Tables for wpDataTables   Updated December 5, 2022 at 4:49pm   4 Most recent comment from Miloš Jovanović:Hi, John Sorry for the waiting time.That would be best, if you can find any example, then i will advise and check if we already have a built-in solution to achieve the look as you need it.Thank you