As previously announced via banners and our newsletters, support is no longer available through this platform.

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Public Tickets

Lemaire Blacklist clientClosed   Amelia   Updated December 21, 2022 at 8:17am   2 Most recent comment from Marko Davidović:Hello Lemaire, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this link https://feat ... Evan Amelia in a Pop-upClosed   Amelia   Updated December 21, 2022 at 8:15am   6 Most recent comment from Marko Davidović:Hello Evan, We went on this page and pop up opens everytime it just takes 1 second to load But as we mention speed of Amelia doesn't depend on us since your site is not on our servers. Looking fo ... David The hourglass spins indefinitely.Closed   Amelia   Updated December 21, 2022 at 8:14am   2 Most recent comment from Marko Davidović:Hello David, Thank you for reaching out to us. MAybe Amelia is in conflict with this plugin.  There is a plugin called "WP Plugin Manager" that is used to disable certain plugins from specific pages ... Anthony Lucas Google Meet for eventsClosed   Amelia   Updated December 21, 2022 at 7:40am   4 Most recent comment from Marko Davidović:Hello Anthony, You are most welcome, and hopefully, your suggestion will have plenty of votes.  If you have any more questions please open a new ticket for each question and we will gladly help you ... Sandeepa Using shortcode in a loop builderClosed   Amelia   Updated December 21, 2022 at 7:38am   13 Most recent comment from Marko Davidović:Hello Sandeepa, You can not set it like that. Since you are using Divi you need to create a separate template for each employee and when you add Amelia booking form you need to go to advanced and pre ... Eduard Gestano Linking Zoom Accounts of EmployeesClosed   Amelia   Updated December 20, 2022 at 8:01pm   2 Most recent comment from Miloš Jovanović:Hi, Eduard Thanks for reaching out to usPersonal Zoom accounts can't be linked yet.  We'll work on that in the future, but in order for each employee to have his own Zoom account, they ne ... Tomi Hakala Unknown column 'file_location' in 'field list'Closed   wpDataTables   Updated December 20, 2022 at 6:00pm   5 Most recent comment from Miloš Jovanović:Hi, Tomi I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.   I wanted to a ... Mee Conditional Formatting Column TextClosed   wpDataTables   Updated December 20, 2022 at 5:27pm   4 Most recent comment from Miloš Jovanović:Hi, Mee I found the style that is causing an !important clause for the cell text color, but i can't figure out exactly where it is coming from : I will just paste this piece of the CSS code as co ... Temper downloading error in TMS storeClosed   Amelia   Updated December 20, 2022 at 4:25pm   6 Most recent comment from Uroš Jovanović:Hello Oliver,Thank you for reaching back out to us.We will perform checks for the download issue, here is the latest version of the Amelia plugin attached to this response.Please let me know if you h ... Alisha Choosing meeting typeClosed   Amelia   Updated December 20, 2022 at 4:01pm   4 Most recent comment from Uroš Jovanović:Hello Alisha,Thank you for the suggestion.Please let me know if you have any other questions. Karthick Whatsapp IntegrationClosed   Amelia   Updated December 20, 2022 at 12:26pm   2 Most recent comment from Uroš Jovanović:Hello Karthick,Thank you for reaching out to us.1. The WhatsApp messages in the Amelia integration are free of charge. 2. If your phone number is already connected to a business account for some othe ... Golden Nyirenda TABLE FILTER HAS STOPPED WORKING WITHOUT ANY REASONClosed   wpDataTables   Updated December 20, 2022 at 12:12pm   2 Most recent comment from Miloš Jovanović:Hi, Golden Nyirenda Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than us ... Manuel Ayuso sheetsClosed   wpDataTables   Updated December 20, 2022 at 11:41am   2 Most recent comment from Miloš Jovanović:Hi, Manuel  Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Liz Gift CertificatesClosed   Amelia   Updated December 20, 2022 at 10:37am   2 Most recent comment from Uroš Jovanović:Hello Liz,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Pablo Consecutive appointmentClosed   Amelia   Updated December 20, 2022 at 10:17am   4 Most recent comment from Uroš Jovanović:Hello Pablo,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins tha ...