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Public Tickets

Zaid Ismail Event ticket booking from back-end not creating WooCommerce entryClosed   Amelia   Updated August 24, 2022 at 7:01pm   2 Most recent comment from Uroš Jovanović:Hello Zaid,Thank you for reaching out to us.At the moment, there is no option to use any of the online payment methods when booking an appointment or event from the back-end as only on-site is allow ... Ljubo Amelia subscription canceledClosed   Amelia   Updated August 24, 2022 at 4:13pm   2 Most recent comment from Uroš Jovanović:Pozdrav Ljubo,Hvala vam na javljanju.Proverio sam na našem sistemu i refund je odobren 23. Avgusta, nakon što se refund potvrdi, trebali biste dobiti svoj novac nazad u roku od 5-7 radnih dana. Sva ... Lidia how to set a 40-minute consultationClosed   Amelia   Updated August 24, 2022 at 1:31pm   2 Most recent comment from Marko Davidović:Hello Lidia, Thank you for reaching out to us.You just need t set up your default time slot step in Amelia/settings/general settings to be 15 minutes or even 5 minutes and that is itPlease try it and ... Hank Reminders for Events with multiple daysClosed   Amelia   Updated August 24, 2022 at 1:10pm   2 Most recent comment from Marko Davidović:Hello Hank, Thank you for reaching out to us.Unfortunately, when you set them up as if they were one event, then Amelia registers it as one event and reminders cannot be sent for different days at thi ... Mark Different customer email notifications for different services?Closed   Amelia   Updated August 24, 2022 at 12:47pm   2 Most recent comment from Uroš Jovanović:Hello Mark,Thank you for reaching out to us.For that purpose, you can create a custom notification and assign it to a specific service on the Amelia/Notifications page.Please let us know if this hel ... john console How to use CONCAT function in wpDataTables WordPress pluginClosed   wpDataTables   Updated August 24, 2022 at 12:22pm   2 Most recent comment from Uroš Jovanović:Hello John,Thank you for reaching out to us.Apologies for additional questions. Can you please elaborate on what you are referring to?Looking forward to your reply. Kristen Jerry RollbackClosed   Amelia   Updated August 24, 2022 at 11:44am   10 Most recent comment from Marko Davidović:Hi, Kristen We have implemented several fixes in the latest version and most of the issues should be resolved when the cache is purged from the site. Can you confirm that the issue is resolved now?L ... Francesca Kendall Whatsapp costClosed   Amelia   Updated August 24, 2022 at 11:23am   2 Most recent comment from Marko Davidović:Hello Francesca, Thank you for reaching out to us.No, we do not charge the WhatsApp feature. You can upgrade to Pro license through your profile in our store.If you have any more questions please ope ... Massimo Debattista Please issue a refundClosed   wpDataTables   Updated August 24, 2022 at 11:23am   4 Most recent comment from Uroš Jovanović:Hello Massimo,Thank you for reaching back to us.You will receive your refund in 5 - 7 business days from the day the refund was requested.Please let us know if you have any other questions. Sarah Chart load speedClosed   wpDataTables   Updated August 24, 2022 at 11:17am   5 Most recent comment from Aleksandar Vuković:Hello SarahSorry for the delay.Unfortunately, each chart on the page uses an admin-ajax function to fetch the chart and display it on the front-end. There's no way to speed that up, I'm afra ... Alex Ugurel very important sorting errorClosed   wpDataTables   Updated August 24, 2022 at 11:12am   5 Most recent comment from Aleksandar Vuković:Hello Alex.Sorry for the delay.The plugin uses Latin sorting logic, so other characters are pushed down. You can try changing the collation of your database, but I don't have high hopes that thi ... Asaf Does Amelia create invoices for paid appointments?Closed Pre-purchase questions for Amelia   Updated August 24, 2022 at 10:52am   2 Most recent comment from Marko Davidović:Hello Asaf, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. But we plan to implement the invoice feature in the future. You can speed up the  proces ... Michael Upton PackagesClosed Pre-purchase questions for Amelia   Updated August 24, 2022 at 10:40am   2 Most recent comment from Marko Davidović:Hello Michael, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. And there is no workaround ima afraid. We currently do not have information ... Felice Galluccio change employee appointmentClosed   Amelia   Updated August 24, 2022 at 10:38am   2 Most recent comment from Marko Davidović:Hello Felice, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this page.  Features are ... bo developing with ameliaClosed Pre-purchase questions for Amelia   Updated August 24, 2022 at 10:37am   4 Most recent comment from Marko Davidović:Hello Bo, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there.We wish you all the best.