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Public Tickets

Elisabeth disable notifications for an eventClosed   Amelia   Updated September 5, 2022 at 11:19am   2 Most recent comment from Uroš Jovanović:Hello Elisabeth,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Justin Gesso Critical Error on WebsiteClosed   wpDataTables   Updated September 5, 2022 at 11:08am   16 Most recent comment from Uroš Jovanović:Hello Bruce,Thank you for reaching out to us.We have seen that you have created a separate ticket, we will respond to that ticket as soon as possible.Thank you for your patience. Paul Sallaway Change in Zoom API keys - JWT Apps being deprecatedClosed   Amelia   Updated September 5, 2022 at 10:38am   6 Most recent comment from Marko Davidović:Hello Paul,No, we don't currently have a tutorial for that, we will do it all in time and we will release all the explanations and tutorials. We have created a task for that, everything should b ... Edward Booking time slotsClosed   Amelia   Updated September 5, 2022 at 10:27am   4 Most recent comment from Marko Davidović:Hello Edward, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, pl ... Alex Multisite InstallationClosed   Amelia   Updated September 5, 2022 at 10:14am   4 Most recent comment from Marko Davidović:Hello Alex,We can't promise you anything so I'll kindly ask you to add it as a feature suggestion on this https://features.wpamelia.com/ Features are pushed up on our "to-do" list when ther ... Zaid Ismail Cancelling a package from the client portalClosed   Amelia   Updated September 5, 2022 at 10:08am   18 Most recent comment from Marko Davidović:Hello Zaid,We are glad to hear that now everything is in order with the WooCommerce link.I will convey everything to my colleagues again. As for the cancel package option, you can try to hide it with ... Syed Omar Limiting DownloadsClosed   wpDataTables   Updated September 5, 2022 at 9:53am   4 Most recent comment from Miloš Jovanović:Hi, Syed Sorry for all the waiting time.For number of rows that gets exported, while using the Table Export Tools : -  If the table is non-server-side,  or linked to a file-source; then all rows ... Changbeom Im Multiple appointment and moreClosed Pre-purchase questions for Amelia   Updated September 5, 2022 at 9:40am   4 Most recent comment from Marko Davidović:Hello Changbeom,If there is no available time slot, they will not be able to book the 5th time. The only other way is for them to call you to book for them as an admin, but in that case, they will hav ... Bence Nagy WooCommerce payment status syncClosed   Amelia   Updated September 7, 2022 at 9:01am   7 Most recent comment from Uroš Jovanović:Hello Bence,At the moment, the WooCommerce rules apply when the WooCommerce order status changes and then it needs to change in Amelia, but not the other way around.Hope this helps you.Please let us k ... Andrew Ambrosius W3 total cache plugin conflictClosed   Amelia   Updated September 5, 2022 at 12:00pm   12 Most recent comment from Marko Davidović:Hello Andrew, I forgot to mention sorry you need to apply these changes https://github.com/W3EDGE/w3-total-cache/pull/549/commits/4ba2b5932f35c89354e7ab139f37d9482edf23a2 in the file DbCache_WpdbInj ... Martin Peake Transfer settings to new siteClosed   Amelia   Updated September 5, 2022 at 9:02am   3 Most recent comment from Marko Davidović:Hello Martin, Thank you for reaching out to us.We do not do migrations, that is not our area of expertise. The advice we gave you is proven and has helped hundreds of clients. But if something is not ... Bill Thomas Will not run queryClosed   wpDataTables   Updated September 5, 2022 at 8:28am   2 Most recent comment from Uroš Jovanović:Hello Bill,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Mitchell Catalog view, remove the 2 letters.Closed   Amelia   Updated September 5, 2022 at 8:27am   2 Most recent comment from Marko Davidović:Hello Mitchell, Thank you for reaching out to us.You can try to achieve this in Amelia/customize section. Choose the catalog view and disable "Service badge" Visibility. This should helpPlease try it ... tammy recurring issueClosed   Amelia   Updated September 5, 2022 at 7:50am   7 Most recent comment from Marko Davidović:Hello Tammy,Appointment reminders notifications users can receive via cron. Cron serves as a notification reminder and it is part of WordPress, not Amelia, and as such you need to set it up in WordPre ... Mike Obremski Single Event DisplayClosed   Amelia   Updated September 5, 2022 at 7:12am   2 Most recent comment from Marko Davidović:Hello Mike, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Looking forward to you ...