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Public Tickets

The Workshop Emails/Notifications Log?Closed   Amelia   Updated August 31, 2022 at 8:39am   4 Most recent comment from Uroš Jovanović:Hello Cody,Glad to be able to assist you.Please let us know if you have any other questions. The Workshop Events NotificationsClosed   Amelia   Updated August 31, 2022 at 7:42am   2 Most recent comment from Marko Davidović:Hello Cody, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. The employee can receive notifications only when the customer books an appointment. But i ... Kenneth Lazer technical supportClosed   Amelia   Updated August 30, 2022 at 7:09pm   2 Most recent comment from Stanislav Snagovskiy:Hello Kenneth, Thank you for reaching out to us.I'm afraid that we didn't quite get what you want to achieve exactly? Can you please explain to us in a little more detail and maybe send us a ... Kara PHP Error - DB_COLLATEClosed   Amelia   Updated August 30, 2022 at 5:56pm   5 Most recent comment from Stanislav Snagovskiy:Dear, Kara This message is just a notification, and it will not affect any functionalities of your site. Our best suggestion is to simply disable the WP_DEBUG, because this is only used on testing/st ... Victor Reyes Make personnal "appointments"Closed   Amelia   Updated August 30, 2022 at 1:22pm   17 Most recent comment from Uroš Jovanović:Hello Victor,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on t ... Daniel Chodari Customizing TimesClosed   Amelia   Updated August 30, 2022 at 12:58pm   13 Most recent comment from Miloš Jovanović:Hi, Daniel For setting "pauses" between two time slots, you have two options :1.  You can set buffer times,   for example you can set 10 minute "after" , this way the employee will have time bet ... Luis Miguel compactibilidadClosed Pre-purchase questions for wpDataTables   Updated August 30, 2022 at 12:47pm   2 Most recent comment from Miloš Jovanović:Hi, Luis Thanks, for reaching out to us-At this time, we don't have a built-in feature to achieve this, but you can suggest it for our developers - they will do their best to make a solution i ... Qiang Cui I cannot create multiple appointments for the same date, time, and serviceClosed   Amelia   Updated August 30, 2022 at 12:19pm   12 Most recent comment from Marko Davidović:Hello Julia,You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Nicolas Briot Service that does not appear with amélia manager accountClosed   Amelia   Updated August 30, 2022 at 12:18pm   2 Most recent comment from Marko Davidović:Hello Nicolas, Thank you for reaching out to us.Only 8 services are visible on the frontPlease check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned ... Jouke Wijdoogen Change fontsize of filtersClosed   wpDataTables   Updated August 30, 2022 at 11:51am   6 Most recent comment from Miloš Jovanović:Hi, Jouke That is correct, the CSS should be added in the table's Customize section, as shown on your screenshot.Perhaps there is something in the current theme that overrides it, some kind of ... Muhammad Hassan Moeen Woo Commerce Product PageClosed   Amelia   Updated August 30, 2022 at 11:11am   4 Most recent comment from Miloš Jovanović:Hi, MuhammadSorry, but i am not sure i understand exactly what the goal is.If you wish to show Service Details, through the booking steps, the only Form that can do that is the Catalogue Form.Here is ... David Spitz Spitz PlaceholdersClosed   wpDataTables   Updated August 30, 2022 at 8:53am   2 Most recent comment from Uroš Jovanović:Hello David, Thank you for reaching out to us. In the past, we only had 3 placeholders (%VAR1%, %VAR2%, %VAR3%), but in one of the past updates, the other 6 other placeholders were added to the plugin ... Anze Multiple bookingsClosed Pre-purchase questions for Amelia   Updated August 30, 2022 at 8:20am   2 Most recent comment from Uroš Jovanović:Hello Anze, Thank you for reaching out to us. For that purpose, you can set the "Maximum capacity" of the service to 1 and that way, the booking will be automatically closed once a customer has booke ... Paco NotificationsClosed   Amelia   Updated August 30, 2022 at 7:55am   7 Most recent comment from Marko Davidović:Hello Paco,Please do that and let us know how it goes. As far as we can everything is working perfectly.We wish you all the best. Alexis Booking historyClosed   Amelia   Updated August 30, 2022 at 7:39am   2 Most recent comment from Marko Davidović:Hello Alexis, Thank you for reaching out to us.The only two options you can check are in the customer's section, there you can check how many times the customer booked and when the last appointme ...